As an project manager you will be accountable for planning and allocating resources, preparing budgets, monitoring progress, and keeping stakeholders informed throughout the project lifecycle. All of this takes place within the framework of achieving a company's goals and achieving their vision. A project manager day to day responsibilities include aligning projects with business objectives, constructing detailed work plans, managing teams, achieving milestones, and communicating the results to stakeholders. Role & Responsibility: Scoping, Requirement gathering and deep diving functionalities solutions to address business requirements Analyze, plan and standards in reference to scheduled projects Assign and oversee the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects Ensure all projects are delivered on time within the stipulated scope and budget Lead the initiation and planning of a project and ensure technical feasibility Ensure resource availability and allocation Develop a detailed plan to monitor and track the progress of the project Coordinate with internal and external parties for the flawless execution of projects Manage relationships between clients and stakeholders Measure project performance using appropriate project management tools Perform risk management analysis to reduce project risks Report and escalate to upper management as and when needed Create and maintain a comprehensive project documentation. Requirement: Master's degree in IT/Project Management field or any other relevant degree. Proven experience in IT/Software project management Professional Project Management Certification from accredited intuition required. Demonstrated understanding of Project Management processes, strategies, and methods Experience working in a high-level collaborative environment and promoting a teamwork mentality Excellent time management and organizational skills and experience establishing guidelines in these areas for others. Strong sense of personal accountability regarding decision-making and supervising department teams. Job Type: Full-time Pay: ₹700,000.00 - ₹1,200,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Work Location: In person Speak with the employer +91 8849983722
We are seeking for Technical Writers with 2-3 years of relevant IT tech writing experience to work on technical writing projects of FYNXT products. The candidate(s) must have excellent writing/editing skills, good communication and interpersonal skills, 1+ years of experience creating help content for enterprise, IT, admin or similar technical audience, and ability to work effectively and constructively with all personality types and with global and culturally diverse groups. Responsibilities: · Develop a strong understanding of the FX/CFD domain and trading industry. · Learn product functionalities through demos, testing, and team collaboration. · Draft, update, and maintain User Guides and Walkthrough Documents for new and existing modules. · Collaborate with the UX team to create internal product content for new features and screens. · Update existing product content regularly to reflect the latest changes and improvements. · Prepare detailed Release Notes for every sprint cycle, capturing feature updates and enhancements. · Document feature specifications and product updates alongside sprint releases. · Ensure all documentation meets branding, tone, and technical writing standards Requirements: · 2–3 years of experience as a Technical Writer, preferably in Fintech, Trading, or SaaS environments. · Ability to quickly understand complex software products and translate them into simple, user-friendly content. · Strong communication and collaboration skills to work effectively across multiple teams. · Familiarity with Agile processes, sprint documentation, and release cycles. · Proficiency with tools like Confluence, Google Docs, MS Word, or similar platforms. · Excellent command of English (written and verbal). · Detail-oriented, organized, and able to handle multiple projects simultaneously. What we offer? Unique experience in Fin-Tech industry, with a leading, fast-growing company. Good atmosphere at work and a comfortable working environment. Additional benefit of Group Health Insurance. Coverage for Self + Family (Spouse and up to 2 Children) Attractive Leave benefits like Maternity, Paternity Benefit, Vacation leave & Leave Encashment Reward & Recognition – Monthly, Quarterly, Half yearly & yearly. Loyalty benefits Employee referral program Job Type: Full-time Pay: Up to ₹35,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Monday to Friday Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
Job Description: We are looking for a Software Support Executive who can work in a team as well independently and servers to address technical issues relating to software implementation, function, and upgrades. Carrying expertise in resolving customer complaints or problems and create product problem reports and troubleshooting documents for each issue. Work closely with development teams to identify and resolve any technical problems that might arise during the development of software. Responsibilities: Overall Support: Communicate with customers and internal stakeholders with regards to support and maintenance incidents. Work closely with internal teams, clients, and their vendors to Be part of scheduled and preventive maintenance plans. Prepare internal and client response communication (email, chat etc.) templates. Keeping a record of client's quires. Provide Technical Support to Client: Assist customers in troubleshooting problems, diagnose issues with software installation and application, identify sources of the problem and offer solutions. Work closely with the development team to get the issues fixed. Assist with Software Design and Development: Keep involved in the creation of new software and work closely with software development teams to identify and resolve potential issues in the development stage. Analyse all aspects of the software and make suggestions throughout the development phase to avoid issues in the final product. Create Technical Documents and Manuals: Create & Updating self-help documents so client can try to fix problems themselves. Required Skills: strong analytical, troubleshooting, and problem-solving skills. The ability to work in teams, as well as independently. Strong verbal and written communication skills, English is a must to be able to work with overseas clients Address customer concerns and issues regarding software installation and operation. Communicate with users/ customers at a defined interval and provide ongoing updates Document complaint reports and troubleshooting steps Assist software developers to resolve technical issues during the software development phase Teach customers how to install and use software products Basic Database operations (MS SQL Server, Oracle etc.) Knowledge about Windows Server Operating systems and IIS will be preferred Job Type: Full-time Pay: Up to ₹500,000.00 per year Benefits: Health insurance Leave encashment Paid time off Provident Fund Application Question(s): Are you comfortable to work in Night shift? Will you be able to relocate to Surat, if not from Surat? Education: Secondary(10th Pass) (Preferred) Work Location: In person
About Company FYNXT is a Singapore based FinTech company that provides Software as a Service (SaaS) platform to digitally transform leading brokerage firms and fund management companies and help them grow their market share. Our industry leading Broker365 platform has transformed several leading financial institutions in the Forex industry to go fully digital to optimize their operations, cut costs and become more profitable. For more visit: www.fynxt.com About the Role We are looking for enthusiastic freshers who are eager to build their career in Client Support. This role is ideal for candidates who enjoy problem-solving, interacting with clients, and learning technical troubleshooting in a real-world environment. Key Responsibilities · Provide first-level (L1) client support by understanding reported issues and assisting in basic troubleshooting · Follow defined support processes, SLAs, and escalation procedures accurately · Log, track, and update client issues with clear and structured documentation · Coordinate with internal technical and product teams to ensure timely issue resolution · Perform basic data validation and functional checks under guidance · Maintain accurate support records, reports, and knowledge base documentation · Continuously learn product functionality, support workflows, and troubleshooting techniques. Required Skills & Knowledge · Basic analytical and logical thinking with problem-solving aptitude · Strong willingness to learn support tools, systems, and troubleshooting practices · Ability to follow defined processes, SOPs, and escalation protocols · Good verbal and written communication skills (English mandatory) · Basic understanding of databases (simple queries, data validation concepts) · Fundamental knowledge of operating systems (Windows basics) · Awareness of software applications and basic SDLC concepts · Ability to work independently with guidance and collaboratively within a team · Good documentation, reporting, and attention to detail · Positive attitude, curiosity, ownership mindset, and eagerness to grow Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person
About Company FYNXT is a Singapore based FinTech company that provides Software as a Service (SaaS) platform to digitally transform leading brokerage firms and fund management companies and help them grow their market share. Our industry leading Broker365 platform has transformed several leading financial institutions in the Forex industry to go fully digital to optimize their operations, cut costs and become more profitable. For more visit: www.fynxt.com About the Role We are looking for enthusiastic freshers who are eager to build their career in Client Support. This role is ideal for candidates who enjoy problem-solving, interacting with clients, and learning technical troubleshooting in a real-world environment. Key Responsibilities · Provide first-level (L1) client support by understanding reported issues and assisting in basic troubleshooting · Follow defined support processes, SLAs, and escalation procedures accurately · Log, track, and update client issues with clear and structured documentation · Coordinate with internal technical and product teams to ensure timely issue resolution · Perform basic data validation and functional checks under guidance · Maintain accurate support records, reports, and knowledge base documentation · Continuously learn product functionality, support workflows, and troubleshooting techniques. Required Skills & Knowledge · Basic analytical and logical thinking with problem-solving aptitude · Strong willingness to learn support tools, systems, and troubleshooting practices · Ability to follow defined processes, SOPs, and escalation protocols · Good verbal and written communication skills (English mandatory) · Basic understanding of databases (simple queries, data validation concepts) · Fundamental knowledge of operating systems (Windows basics) · Awareness of software applications and basic SDLC concepts · Ability to work independently with guidance and collaboratively within a team · Good documentation, reporting, and attention to detail · Positive attitude, curiosity, ownership mindset, and eagerness to grow Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person