Job Description Key Responsibilities: E-Commerce Platform Management: Oversee the daily operations of the e-commerce website, ensuring optimal performance, user experience, and smooth functioning. Sales & Revenue Growth: Develop and implement strategies to increase online sales, drive traffic, and improve conversion rates. Product Listings & Inventory: Ensure accurate product listings, pricing, and descriptions. Manage online inventory levels to avoid stockouts and overselling. Digital Marketing & SEO: Collaborate with the marketing team to execute digital marketing campaigns, including SEO, Google Ads, social media, email marketing, and promotions to drive traffic to the website. Customer Experience: Enhance the online shopping experience by improving site navigation, customer service, and overall user satisfaction. Order Management & Fulfillment: Oversee the order processing and fulfillment, coordinating with the logistics team to ensure timely delivery of products to customers. Data Analysis & Reporting: Track and analyze key performance metrics such as sales, customer behavior, and traffic patterns. Use data insights to inform decision-making and improve strategies. Platform Development: Collaborate with web developers and IT teams to implement site updates, troubleshoot issues, and enhance functionality. Qualifications Proven experience as an E-Commerce Manager or in a similar role, with a strong understanding of online retail. Experience in digital marketing, including SEO, SEM, social media, and email marketing. Strong understanding of analytics tools such as Google Analytics to track and improve performance.
Job Description We are seeking a highly motivated and dynamic Business Manager to oversee daily operations, drive business growth, and ensure exceptional customer experiences at Sicons The Pet Safari. The ideal candidate will have a passion for pets, excellent leadership skills, and a strong background in retail management. Key Responsibilities Business Operations: Oversee and manage the day-to-day operations of all the stores locations. Sales & Marketing: Focus on high sales number & targets, making business successful. Team Leadership: Lead, motivate, and manage store teams to deliver excellent customer service and meet performance targets. Inventory & Merchandising: Manage inventory levels, merchandising, and stock control to ensure product availability and appealing store layouts. Customer Experience: Ensure a seamless customer experience, addressing inquiries, resolving complaints, and fostering a pet-friendly environment. Expansion & Strategy: Contribute to business development initiatives, including store expansion, partnerships, and exploring new revenue streams. Qualifications Proven experience as a Business Manager or in a similar role, preferably in retail or the pet industry. Strong leadership and communication skills with the ability to manage and motivate a team. Excellent problem-solving and decision-making abilities.