Sicons The Pet Safari

Job Description Key Responsibilities: E-Commerce Platform Management: Oversee the daily operations of the e-commerce website, ensuring optimal performance, user experience, and smooth functioning. Sales & Revenue Growth: Develop and implement strategies to increase online sales, drive traffic, and improve conversion rates. Product Listings & Inventory: Ensure accurate product listings, pricing, and descriptions. Manage online inventory levels to avoid stockouts and overselling. Digital Marketing & SEO: Collaborate with the marketing team to execute digital marketing campaigns, including SEO, Google Ads, social media, email marketing, and promotions to drive traffic to the website. Customer Experience: Enhance the online shopping experience by improving site navigation, customer service, and overall user satisfaction. Order Management & Fulfillment: Oversee the order processing and fulfillment, coordinating with the logistics team to ensure timely delivery of products to customers. Data Analysis & Reporting: Track and analyze key performance metrics such as sales, customer behavior, and traffic patterns. Use data insights to inform decision-making and improve strategies. Platform Development: Collaborate with web developers and IT teams to implement site updates, troubleshoot issues, and enhance functionality. Qualifications Proven experience as an E-Commerce Manager or in a similar role, with a strong understanding of online retail. Experience in digital marketing, including SEO, SEM, social media, and email marketing. Strong understanding of analytics tools such as Google Analytics to track and improve performance.