Job Description : Customer Engagement Customer Retention : Positive Customer engagement to safeguard potential churn threats & retention of customers who have shared a cancellation request. Basic excel skills to ensure various customer matrix mapping which can be utilised in designing predictive churn programs To capture detailed VOC/Customer expectations/pain areas and provide regular feedback to cross-functional teams for enhanced customer experience and life cycle mgmt. To ensure quality retentions - Customers retained to remain active in the system. To closely coordinate with cross functional teams such as sales/network operations/Field Team for improved retentions Effective utilisation of Retention Tools - to ensure judicious use of available Retention tools.
Description We are seeking a highly motivated Key Account Manager with 4-6 years of experience in India to join our team. The ideal candidate will be responsible for maintaining and growing relationships with key accounts, developing new business opportunities, and achieving sales targets. The candidate must have a strong understanding of the Indian market and the ability to work in a fast-paced environment. Responsibilities Manage and develop relationships with key accounts to increase sales and revenue Identify new business opportunities and develop strategies to increase market share Work closely with cross-functional teams to ensure customer satisfaction and retention Prepare and present sales reports and forecasts to senior management Negotiate contracts and pricing with customers Stay up-to-date with industry trends and market developments Attend industry events and conferences to network and promote company products/services Skills and Qualifications 4-6 years of experience in key account management in India Bachelor's degree in business administration or related field Excellent communication, negotiation, and presentation skills Proven ability to meet and exceed sales targets Strong understanding of the Indian market and business culture Ability to work independently and as part of a team Experience in using CRM software Willingness to travel frequently
Description We are seeking a highly motivated and experienced Sales Acquisition professional to join our team in India. The ideal candidate will have 4-6 years of experience in sales acquisition and a proven track record of success. As a Sales Acquisition, you will be responsible for identifying and acquiring new clients, building and maintaining strong relationships with them, and driving revenue growth. This is a full-time position based in India. Responsibilities Identify and acquire new clients through various channels including cold calling, email campaigns, and networking Build and maintain strong relationships with clients to ensure long-term partnerships Collaborate with the marketing team to develop and execute sales strategies Negotiate and close deals with clients Meet and exceed sales targets Maintain accurate records of sales activities and client interactions Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or related field 4-6 years of experience in sales acquisition Proven track record of success in achieving sales targets Excellent communication and interpersonal skills Strong negotiation and closing skills Ability to build and maintain strong relationships with clients Experience with CRM software and sales tools Knowledge of the Indian market and business culture Ability to work independently and as part of a team Willingness to travel as needed