Job description Key Responsibilities Process offline reservation requests received; no direct client communication is required; all work is assigned and tracked internally by supervisors. Proactively contact hotels and suppliers by phone to secure bookings, especially in cases where inventory is limited or arrival times are outside normal windows. Handle assigned transaction queues based on client, location, and priority as determined by supervisors. Complete all required operations agent training and certification, adhering to established API procedures and SOPs. Escalate critical issues to the appropriate management hierarchy as needed for resolution. Maintain operational proficiency through regular queue work, even outside of IROP events. When not engaged in above support, assist with folio collection and once trained, may support credit card reconciliation tasks. Demonstrate flexibility with shift assignments, including potential overnight and weekend work, and willingness to work overtime during major disruption periods. Desired Skills & Qualifications Bachelor's degree or equivalent; recent graduates or those with less than one year of work experience are encouraged to apply. Strong computer literacy and ability to quickly learn new reservation and workflow systems. Excellent verbal, written, and nonverbal communication skills; must be comfortable engaging by phone with hotels and suppliers and collaborating with supervisors. Ability to prioritize tasks in a fast-paced, high-pressure environment, following direction and adapting to changing priorities. Strong logical reasoning and problem-solving skills; ability to think on your feet and respond to unexpected scenarios (e.g., estimating, basic numerical reasoning). Team-oriented, punctual, and reliable, with a positive, proactive attitude and a hunger to learn and grow. Willingness to work flexible hours, including overnight and weekends, as required by operational needs.
Job description Job description Were looking to hire data analysts, fully remote, for a client project in the quickly evolving and exciting world of Cryptocurrency. Our client is experiencing rapid growth and becoming a well-known name in the industry. This role offers a unique opportunity to dive deep into crypto trends, work with cutting-edge datasets, and contribute to a dynamic team that values precision, problem-solving, and innovation. This role isnt just a job; its your gateway to making a tangible impact in cryptocurrency's fast-paced and transformative world. If you’re detail-oriented, curious, and ready to contribute to groundbreaking projects, we’d love to have you on the team! Responsibilities Research: Gather, analyze, and manage data from different sources into the team's databases and conduct research to investigate unresolved details. Data Validation & Quality Control: Review, verify, and validate datasets to ensure accuracy, consistency, and completeness across all listings. Issue Resolution: Address and resolve data-related discrepancies and concerns by conducting in-depth web searches leveraging crypto-related platforms. Data Collection & Creation: Assist in gathering and compiling new datasets to meet evolving project needs. Requirements Interest in the Crypto Industry: Knowledge of cryptocurrency and crypto assets (e.g. Bitcoin, Ethereum) and desire to rapidly learn more about the industry. Industry Knowledge: Understanding cryptocurrency funds and investment companies in the industry is preferred. Attention to Detail: High precision and accuracy in data entry, analysis, and validation tasks. Organizational Skills: Strong ability to efficiently manage large and complex data sets. Analytical & Problem-Solving Skills: Demonstrate critical thinking ability and resolve data-related challenges. Communication Skills: Effective written and verbal communication is needed to collaborate with team members and stakeholders. Technical Skills: Proficiency in Excel is essential; experience with other data management tools is a plus.
Job description Job Title: Research Analyst - Invoicing (Rotational Shifts) Job Overview: We are seeking a detail-oriented and organized Data Entry and Invoicing Specialist to join our team. In this role, you will be responsible for managing invoice data, resolving any discrepancies, and ensuring compliance with invoicing policies. If you have a keen eye for detail, strong organizational skills, and experience in invoicing or data entry. Key Responsibilities: Prepare and process invoices for vendors and clients on time. Basic understanding of various telecom carrier data and invoices Able to comprehend, analyze and input telecom invoice data Accurately enter invoicing information into the system and maintain updated records. Ensure data integrity by checking for accuracy and completeness in all invoicing activities. Prioritize and manage multiple invoicing tasks and deadlines efficiently. Collaborate with vendors and internal teams to address invoicing issues, resolve queries, and provide status updates. Identify and resolve discrepancies in invoices or financial records to prevent errors. Handle and resolve any billing disputes or discrepancies between vendors or clients and the company. Prepare and submit daily reports on invoicing activities and the status of open invoices for management review. Ensure all invoicing processes are in line with company policies, industry standards, and regulatory requirements. Skills and Qualifications: Experience: Proven experience in data entry, invoicing, or a similar administrative role. Attention to Detail: High level of accuracy and attention to detail to ensure the correctness of invoicing and financial data. Organizational Skills: Ability to manage multiple tasks simultaneously while maintaining high levels of organization and meeting deadlines. Communication Skills: Good written and verbal communication skills to interact with internal teams and external vendors. Problem Solving: Ability to identify issues in invoicing and financial records and resolve them effectively. Dispute Resolution: Strong skills in handling and resolving billing disputes professionally and efficiently. Compliance Knowledge: Understanding of invoicing regulations and company policies related to billing.
Job description Job Title: Senior / Research Analyst AP/Invoicing Mode - Location: Work from Office - Hyderabad Shift Timing: Night Shift Experience Level: 1 to 6 years Notice period: Immediate to 30 Days Job Overview: We are seeking a detail-oriented and Invoicing Specialist to join our team. In this role, you will be responsible for managing invoice data, resolving any discrepancies, and ensuring compliance with invoicing policies. If you have a keen eye for detail, strong organizational skills, and experience in invoicing or data entry. Key Responsibilities: Prepare and process invoices for vendors and clients on time Accurately enter invoicing information into the system and maintain updated records Ensure data integrity by checking for accuracy and completeness in all invoicing activities Prioritize and manage multiple invoicing tasks and deadlines efficiently Collaborate with vendors and internal teams to address invoicing issues, resolve queries, and provide status updates Identify and resolve discrepancies in invoices or financial records to prevent errors Handle and resolve any billing disputes or discrepancies between vendors or clients and the company Prepare and submit daily reports on invoicing activities and the status of open invoices for review Ensure all invoicing processes are in line with company policies, industry standards, and regulatory requirements Skills and Qualifications: Experience: 2 to 5 years of experience in US calling, invoicing, or a similar administrative role Attention to Detail: High level of accuracy and attention to detail to ensure the correctness of invoicing and financial data Organizational Skills: Ability to manage multiple tasks simultaneously while maintaining high levels of organization and meeting deadlines • Communication Skills: Good written and verbal communication skills to interact with internal teams and global vendors Problem Solving: Ability to identify issues in invoicing and financial records and resolve them effectively Dispute Resolution: Strong skills in handling and resolving billing disputes professionally and efficiently Compliance Knowledge: Understanding of invoicing US TAX regulations and company policies related to billing
Job Description Position: Senior Research Analyst / Process Specialist (MIS) Location: Hyderabad (Work From Office) Employment Type: Full-Time Shift: Flexible Rotational Shifts Role Overview We are looking for a Senior Research Analyst / Process Specialist (MIS) to manage end-to-end data processes including collection, analysis, reporting, and visualization. The role requires strong expertise in Excel, data analytics, and MIS reporting, with the ability to deliver actionable insights and streamline processes. Key Responsibilities 1. Data Collection & Entry Gather, clean, and structure raw data from multiple sources. Ensure data accuracy, completeness, and consistency. Import/export data between Excel, databases, ERP systems, and CSV files. 2. Data Analysis & Interpretation Analyze datasets using advanced Excel functions and pivot tables. Identify trends, anomalies, and business patterns. Provide data-driven insights to support decision-making. 3. Advanced Excel Functionality Apply advanced formulas (VLOOKUP, INDEX-MATCH, IF, SUMIFS, etc.). Create dynamic reports with PivotTables and Pivot Charts. Automate processes using macros and VBA scripting . Design dashboards and interactive reports. 4. Reporting & Visualization Generate regular and ad-hoc reports for management. Develop clear, visually appealing dashboards. Present findings using charts, graphs, and conditional formatting. 5. Data Integrity & Quality Control Perform validation checks to ensure data accuracy. Audit spreadsheets for logical and calculation errors. Maintain version control and ensure data security. Required Technical Skills Advanced MS Excel (PivotTables, formulas, Power Query, dashboards). Strong expertise in Macros/VBA and working knowledge of SQL . Familiarity with Power BI or similar BI tools. Strong analytical and problem-solving skills with attention to detail. Other Skills Excellent communication and presentation skills. Ability to manage multiple priorities in a fast-paced environment. Strong team player with a process improvement mindset.
Job Description Position: Team Lead Invoice & Data Analysis (US Telecom) Employment Type: Full-Time Location: Hyderabad (Work From Office) Role Overview We are seeking an experienced Team Lead Invoice & Data Analysis (US Telecom) to oversee invoice reconciliation and data research processes. The role requires strong analytical expertise, proven team leadership, and in-depth knowledge of US telecom invoice processing. You will lead a team of analysts, manage timelines, ensure high-quality deliverables, and drive continuous improvement in data accuracy and process efficiency. Key Responsibilities Lead and manage a team of 9 - 14 data analysts working on invoice reconciliation and data research. Ensure accuracy and efficiency in invoice processing, reconciliation, and analysis. Identify and resolve data discrepancies while maintaining high-quality standards. Collaborate with clients, vendors, and internal stakeholders to resolve issues and align on deliverables. Develop and implement process improvement strategies for invoice reconciliation and data analysis. Leverage tools like Excel, Power BI, and Tableau to analyze data, identify trends, and present findings. Establish and monitor quality control procedures to ensure compliance with client requirements. Prepare reports, dashboards, and presentations highlighting key activities, insights, and recommendations. Train, mentor, and guide team members on data analysis techniques and best practices. Manage multiple priorities in a fast-paced environment while meeting deadlines and SLAs. Required Skills & Competencies Strong analytical and problem-solving skills with keen attention to detail. Proficiency in Microsoft Excel (Advanced), Power BI, Tableau, and MS Office Suite . Experience in US Telecom invoice processing and strong secondary research capabilities. Excellent communication skills (written and verbal). Strong interpersonal and leadership abilities with experience managing large teams. Ability to streamline processes, identify opportunities for automation, and enhance efficiency. Qualifications Graduate / Postgraduate in Commerce, Business Management, or equivalent discipline . 9+ years of experience in data research & analysis, including 2 - 3 years of team/people management . Industry Telecom / Data Research / Analytics
Senior Research Analyst (MIS) Experience: 3 - 5 Years Employment Type: Full-Time Location: Hyderabad (WFO) Role & responsibilities 1. Data Collection & Entry Gather, clean, and structure raw data from various sources Ensure data accuracy, completeness, and consistency Import/export data between Excel and other platforms (e.g., databases, ERP systems, CSV files) 2. Data Analysis & Interpretation Analyze datasets using Excel functions, formulas, and pivot tables Identify trends, patterns, and anomalies in the data Provide actionable insights to support business decisions 3. Advanced Excel Functionality Use advanced formulas (e.g., VLOOKUP, INDEX-MATCH, IF, SUMIFS) Create dynamic reports using PivotTables and Pivot Charts Automate tasks with macros and VBA scripting Design dashboards and interactive visual reports 4. Reporting & Visualization Generate regular and ad-hoc reports for management and stakeholders Develop visually appealing and easy-to-understand dashboards Present findings using charts, graphs, and conditional formatting 5. Data Integrity & Quality Control Perform data validation to prevent input errors Audit spreadsheets to ensure correct calculations and logic Maintain version control and secure sensitive data Technical Skills: Advanced MS Excel (PivotTables, formulas, Power Query, dashboards) Proficiency in Macros/VBA and working knowledge of SQL Familiarity with Power BI or similar BI tools Strong analytical and problem-solving skills; detail orientation a must Other Skills: Excellent communication and presentation skills Ability to handle multiple priorities in a fast-paced environment Strong team player with a process-improvement mindset
Job Title: Senior / Research Analyst AP/Invoicing Mode - Location: Work from Office - Hyderabad Shift Timing: Night Shift Experience Level: 1 to 6 years Notice period: Immediate joiner Job Overview: We are seeking a detail-oriented and Invoicing Specialist to join our team. In this role, you will be responsible for managing invoice data, resolving any discrepancies, and ensuring compliance with invoicing policies. If you have a keen eye for detail, strong organizational skills, and experience in invoicing or data entry. Key Responsibilities: Prepare and process invoices for vendors and clients on time Accurately enter invoicing information into the system and maintain updated records Ensure data integrity by checking for accuracy and completeness in all invoicing activities Prioritize and manage multiple invoicing tasks and deadlines efficiently Collaborate with vendors and internal teams to address invoicing issues, resolve queries, and provide status updates Identify and resolve discrepancies in invoices or financial records to prevent errors Handle and resolve any billing disputes or discrepancies between vendors or clients and the company Prepare and submit daily reports on invoicing activities and the status of open invoices for review Ensure all invoicing processes are in line with company policies, industry standards, and regulatory requirements Skills and Qualifications: Experience: 2 to 5 years of experience in US calling, invoicing, or a similar administrative role Attention to Detail: High level of accuracy and attention to detail to ensure the correctness of invoicing and financial data Organizational Skills: Ability to manage multiple tasks simultaneously while maintaining high levels of organization and meeting deadlines • Communication Skills: Good written and verbal communication skills to interact with internal teams and global vendors Problem Solving: Ability to identify issues in invoicing and financial records and resolve them effectively Dispute Resolution: Strong skills in handling and resolving billing disputes professionally and efficiently Compliance Knowledge: Understanding of invoicing US TAX regulations and company policies related to billing
Essential Functions: Lead regular internal audits of processes and documentation to ensure compliance with client contracts, internal controls, and external regulations. Define the scope, objective and timeline for all internal audits and keep internal stakeholders informed. Collaborate with cross-functional teams including billing, operations, account management, and senior leadership for audit planning and fieldwork. Prepare regular audit status reports for team management. Present to senior leadership an audit finding and recommendation report at the completion of each audit cycle to communicate complex findings clearly and professionally. Proactive identification of key risk areas to prioritize audit activities and monitor the implementation of corrective actions. Provide mentorship to the audit team, supporting their professional development and growth. Competencies: Strategic thinking Detail oriented Proactive and results driven Exceptional verbal and written communication skills Ability to foster collaboration across multiple teams Ability to lead multiple audits simultaneously and ensure the audit participants adhere to deadlines Required Skills, Education and Experience: BS degree in Finance, Accounting, Business or equivalent 5+ years' experience as a lead, supervisor, or manager of direct reports Proven proficiency with Microsoft Excel Prior experience presenting financial information to senior management Prior experience as an internal auditor is preferred Prior experience within the travel and hospitality industry is a plus
Team Lead - Invoice & Data Analysis (US Telecom) Employment Type: Full-Time Location: Hyderabad (WFO) Role Description: The Team Lead will oversee and conduct data research and analysis, manage data, employ data science techniques, and ensure that data is handled effectively. The role involves leading a team, managing project timelines, and providing high-quality deliverables that align with client goals. Day-to-day tasks include analyzing datasets, reporting findings, and developing innovative solutions to complex problems. Job Responsibilities: Strong analytical skills with the ability to identify and resolve data discrepancies Excellent problem-solving and critical thinking skills Proficient in Microsoft Excel and other data analysis tools (e.g., Power BI, Tableau) Strong communication, interpersonal, and leadership skills Collaborate with clients, internal stakeholders, vendors, and other departments to resolve data issues Ability to manage and prioritize multiple tasks in a fast-paced environment Excellent attention to detail and accuracy Oversee team performance and ensure adherence to deadlines and quality standards Required Skills: Experience in the US Telecom Invoice processing and a good understanding of secondary research Excellent Communication skills. (Written & Verbal) Lead and manage a team of 5 to 10 data analysts focused on invoice reconciliation/any other data research process Develop and implement strategies for streamlining the invoice reconciliation process. Leverage data analysis tools and techniques to identify and investigate data discrepancies, and identify trends and opportunities for improvement Develop and implement quality control procedures for invoice reconciliation/any other data research process Prepare reports and presentations on key activities and findings Train and mentor team members on data analysis techniques and invoice reconciliation procedures MS Office - Word/ Excel, Power BI Medium to Advanced Level Qualifications: Graduate or Postgraduate in Commerce / Business Management/Equivalent 8 plus years in Data Research & Analysis, of which 2 to 3 years in team/people management
We are seeking an experienced and strategic Internal Audit Manager to lead internal audits across financial, operational, and compliance processes. This role requires a proactive, detail-oriented leader who can collaborate cross-functionally, identify risk areas, and deliver clear, actionable audit findings to senior leadership. Key Responsibilities: Lead regular internal audits to ensure compliance with client contracts, internal controls, and external regulations. Define audit scope, objectives, and timelines; keep stakeholders informed throughout the process. Collaborate with cross-functional teams, including billing, operations, account management, and leadership, to plan and execute audits. Prepare and deliver audit status reports and dashboards for internal tracking. Present clear, concise audit findings and recommendations to senior leadership upon completion of audit cycles. Proactively identify risk areas and work with teams to implement corrective actions. Provide mentorship to the audit team and support professional development initiatives. Ensure audit timelines and deliverables are met while managing multiple concurrent audits. Required Qualifications: Bachelors degree in Finance, Accounting, Business, or a related field. Minimum 5 years of experience in internal audit or financial control roles Proven experience leading or supervising a team of direct reports. Proficiency in Microsoft Excel and financial analysis tools. Strong experience in presenting financial and audit findings to senior leadership. Prior experience as an internal auditor is preferred. Familiarity with the travel and hospitality industry is a plus. Key Competencies: Strategic thinking with a risk-management mindset. Detail-oriented with strong analytical skills. Results-driven and highly organized. Exceptional verbal and written communication skills. Collaborative leader able to engage multiple teams across departments. Ability to manage multiple audit engagements simultaneously.
Roles & Responsibilities: Good understanding of secondary research Expertise in Internet research techniques Excellent Communication skills. (Written & Verbal) Lead and manage a team of 10 to 15 data analysts focused on invoice reconciliation/any other data research process Develop and implement strategies for streamlining the invoice reconciliation process. Leverage data analysis tools and techniques to identify and investigate data discrepancies. Develop and implement quality control procedures for invoice reconciliation/any other data research process Analyze data to identify trends and opportunities for improvement Prepare reports and presentations on key activities and findings Train and mentor team members on data analysis techniques and invoice reconciliation procedures Desired Skills/ Experience: Strong analytical skills with the ability to identify and resolve data discrepancies 9+ years in Data Research & Analysis; of which 2 to 3 years in team/people management. Strong analytical skills with the ability to identify and resolve data discrepancies Excellent problem-solving and critical thinking skills Proficient in Microsoft Excel and other data analysis tools (e.g., Power BI, Tableau) Strong communication, interpersonal, and leadership skills Collaborate with clients, internal stakeholders, vendors, and other departments to resolve data issues Ability to manage and prioritize multiple tasks in a fast-paced environment Excellent attention to detail and accuracy Oversee team performance and ensure adherence to deadlines and quality standards *Preferred: Immediate Joiner* Work Location: Hyderabad Shift Timings - Rotational
Job Title: Senior / Research Analyst AP/Invoicing Mode - Location: Work from Office - Hyderabad Shift Timing: Night Shift Experience Level: 4 to 6 years Notice period: Immediate joiner Job Overview: We are seeking a detail-oriented and Invoicing Specialist to join our team. In this role, you will be responsible for managing invoice data, resolving any discrepancies, and ensuring compliance with invoicing policies. If you have a keen eye for detail, strong organizational skills, and experience in invoicing or data entry. Key Responsibilities: Prepare and process invoices for vendors and clients on time Accurately enter invoicing information into the system and maintain updated records Ensure data integrity by checking for accuracy and completeness in all invoicing activities Prioritize and manage multiple invoicing tasks and deadlines efficiently Collaborate with vendors and internal teams to address invoicing issues, resolve queries, and provide status updates Identify and resolve discrepancies in invoices or financial records to prevent errors Handle and resolve any billing disputes or discrepancies between vendors or clients and the company Prepare and submit daily reports on invoicing activities and the status of open invoices for review Ensure all invoicing processes are in line with company policies, industry standards, and regulatory requirements Skills and Qualifications: Experience: 2 to 5 years of experience in US calling, invoicing, or a similar administrative role Attention to Detail: High level of accuracy and attention to detail to ensure the correctness of invoicing and financial data Organizational Skills: Ability to manage multiple tasks simultaneously while maintaining high levels of organization and meeting deadlines • Communication Skills: Good written and verbal communication skills to interact with internal teams and global vendors Problem Solving: Ability to identify issues in invoicing and financial records and resolve them effectively Dispute Resolution: Strong skills in handling and resolving billing disputes professionally and efficiently Compliance Knowledge: Understanding of invoicing US TAX regulations and company policies related to billing
Essential Functions: Lead regular internal audits of processes and documentation to ensure compliance with client contracts, internal controls, and external regulations. Define the scope, objective and timeline for all internal audits and keep internal stakeholders informed. Collaborate with cross-functional teams including billing, operations, account management, and senior leadership for audit planning and fieldwork. Prepare regular audit status reports for team management. Present to senior leadership an audit finding and recommendation report at the completion of each audit cycle to communicate complex findings clearly and professionally. Proactive identification of key risk areas to prioritize audit activities and monitor the implementation of corrective actions. Provide mentorship to the audit team, supporting their professional development and growth. Competencies: Strategic thinking Detail oriented Proactive and results driven Exceptional verbal and written communication skills Ability to foster collaboration across multiple teams Ability to lead multiple audits simultaneously and ensure the audit participants adhere to deadlines Required Skills, Education and Experience: BS degree in Finance, Accounting, Business or equivalent 5+ years' experience as a lead, supervisor, or manager of direct reports Proven proficiency with Microsoft Excel Prior experience presenting financial information to senior management Prior experience as an internal auditor is preferred Prior experience within the travel and hospitality industry is a plus