Company Description Shimadzu Corporation, founded in 1875 in Kyoto, Japan, is a global leader in science and technology, specializing in Analytical & Measuring Instruments and Medical Systems. With a legacy spanning over 150 years, Shimadzu is known for innovations in healthcare and scientific advancement. Shimadzu India Pvt. Ltd., a subsidiary of Shimadzu Corporation, extends these innovations to the Indian scientific community through an extensive product portfolio, value-added services, and a customer-first approach. Partnering with leading Indian distributors, Shimadzu ensures wide reach and accessibility. The Shimadzu Expert Centre in India provides state-of-the-art application support and technical training for analytical scientists. Role Description This full-time on-site role for a Service Engineer is located in Jamshedpur. The Service Engineer will be responsible for Installation & troubleshooting equipment issues, providing field service, and delivering technical support. Day-to-day tasks include maintaining and repairing advanced testing instruments , ensuring proper functionality and customer satisfaction. Effective communication with customers and providing timely support are essential aspects of this role. Experience in Freshers / 1year Ex perience willi ng to learn Excel lent Communication skillsAbili ty to work independently and on-siteB.Tec h degree in Electronics & Communication Engineering / Electronics & Instrumentation Engineering/Electronics & Electrical Engineering
Role Overview: As a Service Engineer at Shimadzu India Pvt. Ltd. in Jamshedpur, you will be responsible for the installation, troubleshooting, and maintenance of advanced testing instruments. Your main focus will be to ensure proper functionality and customer satisfaction by providing field service and technical support. Effective communication with customers and timely support are crucial aspects of this role. Key Responsibilities: - Installation and troubleshooting of equipment issues - Providing field service to customers - Maintaining and repairing advanced testing instruments - Ensuring proper functionality and customer satisfaction - Effective communication with customers - Timely support to address technical issues Qualifications Required: - Freshers or 1 year of experience - Willingness to learn - Excellent communication skills - Ability to work independently and on-site - B.Tech degree in Electronics & Communication Engineering / Electronics & Instrumentation Engineering / Electronics & Electrical Engineering,
About Company: Shimadzu Corporation, Japan founded in 1875 and having a history of more than 150 years, is one of the leading Manufacturers & suppliers of Analytical, scientific & testing instruments such as Chromatography, Mass-Spectrometry, Spectroscopy, Testing instruments, Environmental monitoring instruments. Shimadzu India Pvt Ltd, a wholly owned subsidiary of Shimadzu Corporation, Japan, offers an extensive range of instruments, value added services & customer support. Shimadzu has been serving the Indian scientific community since many decades now, through its well-established network of distributors. The Customer Support Centre (CSC) in India was established in 2006 to reaffirm the commitment towards our valued customers. Please visit on our website www.an.shimadzu.in for more information. Purpose: This position is an important member of the Analytical and Measurement Instruments Division (AMI) Business Development team. Shimadzu seeks a “hunter”, an experienced, high performing business development professional to sell its state-of-the-art downstream processing products to Biopharma, CDMO, Vaccine, Plasma Products and Gene therapy customers. The successful candidate will be a self-starter and must have a demonstrated ability to sell new innovative products (both capital equipment and consumables) against entrenched competition and a history of meeting or exceeding sales targets. This position is expected to travel up to 50% of their time. Job Description: The individual in this position is responsible to lead Shimadzu India efforts in the Bioprocessing and Biopharma market development with key responsibilities including, but not limited to the below: Train on Shimadzu’s products and understand product line capabilities and benefits as compared to competitive products. Use Face to face meetings, video calls, webinars to prospect for leads and identify opportunities, and introduce customers to Shimadzu products and position products to solve their productivity problems better than competitors. Ensure timely response to customer requests and provide follow up and interface with relevant stakeholders. Serve as Key Business Development Manager to all accounts in the territory and build relationships with sales channels and direct sales teams to ensure penetration of accounts for rapid sales generation. Strategically develop territory by focusing on a mix of Key accounts and small accounts to meet current targets while establishing long term territory growth. Work closely with Sales administration, Expert and Engineering teams to execute on Sales Proposals for Custom designed products and new products introductions Perform “demos” for Bioprocessing products as needed to ensure customer confidence and close business. Provide and or help with customer installations or product training as needed. Manage Opportunity Pipeline with Shimadzu Business systems to provide accurate forecasting. Provide win/ loss analysis. Provide monthly Territory Sales plan and weekly update of progress related to account development, customer support and sales progress. Provide inputs to grow Shimadzu Biopharma and Bioprocessing Product Portfolio to provide end to end solutions to our customers. Exceed sales performance goal in your territory. Territorial coverage will be primarily in India (more than 90%) also to have secondary responsibilities across South Asia and Southeast Asia. Key Contact: External: Distributors, Subsidiaries, Vendors / Suppliers, Customers Internal: Japan HQ Job Requirements: At least 8 – 12 Years of relevant experience, preferably 5 years in bio-process sales and 4-6 years of technical hands-on downstream processing scale-up experience at a biotechnology company. Bioprocessing and Chromatography knowledge required. Additional knowledge in Biopharma Analytical QC and Process Development would be a bonus. Competencies: Business Development Planning & Organizational Skills Presentation Skills Customer Relations Skills Problem Solving Skills Technical Skills Distributor Management Skills