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Heisetasse Beverages
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Shift Manager

Shift Manager

Heisetasse Beverages

1 - 3 years

2 - 4 Lacs

Noida Lucknow Greater noida

Posted:10 hours ago

Job Description

Role & responsibilities

Manage daily store operations to ensure smooth functioning and adherence to company SOPs.
Lead, guide, and motivate the store team to deliver excellent customer service and maintain service standards.
Ensure product quality, food safety, hygiene, and store cleanliness as per company guidelines.
Monitor sales performance, customer experience, and operational KPIs during the shift.
Manage staff deployment, shift planning, attendance, and task allocation to ensure adequate manpower.
Ensure adherence to cash handling procedures, billing accuracy, inventory management, and stock control.
Support team training, onboarding, and development of Baristas and other team members.
Handle customer queries and complaints professionally and ensure timely resolution.
Coordinate with the Store Manager to achieve business targets and maintain operational efficiency.
Ensure compliance with company policies, safety standards, and operational procedures.

Skills Required

Shift planning Beverage Hospitality Planning Restaurant Shift management Hotel management

Work Mode

Work from Office

Job Type

Full Time

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Heisetasse Beverages

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