Job Summary: We are seeking a proactive and customer-focused Telecaller to join our Microfinance team. In this role, you will be responsible for connecting with existing and potential customers, explaining financial products such as small loans, and assisting in loan recovery and follow-up. This role is crucial for building trust with low-income customers and promoting financial inclusion. Key Responsibilities: Make outbound calls to potential and existing customers to explain loan products (e.g., group loans). Follow up with customers for documentation, KYC verification, and loan disbursement. Assist in EMI collection follow-ups and resolve basic payment-related queries. Educate customers on repayment schedules, interest rates, and financial discipline. Maintain records of calls and customer interactions using company systems. Coordinate with field officers to support disbursal and collection activities. Handle customer complaints or issues and escalate when necessary. Meet daily/weekly calling and conversion targets. Requirements: Minimum 12th pass; graduate preferred. Experience in microfinance, banking, or telecalling is an added advantage. Strong verbal communication skills in [mention languages – e.g., Bengali/Hindi. Basic understanding of financial products like microloans or SHG lending. Comfortable working with basic computer systems or mobile apps. Patience, empathy, and ability to communicate with rural/low-income clients. Benefits: Training in microfinance and financial products. Opportunities to grow within the organization. Supportive and inclusive work environment. Job Types: Full-time, Fresher Pay: ₹9,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Language: Bengali (Preferred) Hindi (Preferred) English (Preferred) Application Deadline: 02/07/2025 Expected Start Date: 28/06/2025

Job Summary: We are seeking a proactive and customer-focused Telecaller to join our Microfinance team. In this role, you will be responsible for connecting with existing and potential customers, explaining financial products such as small loans, and assisting in loan recovery and follow-up. This role is crucial for building trust with low-income customers and promoting financial inclusion. Key Responsibilities: Make outbound calls to potential and existing customers to explain loan products (e.g., group loans). Follow up with customers for documentation, KYC verification, and loan disbursement. Assist in EMI collection follow-ups and resolve basic payment-related queries. Educate customers on repayment schedules, interest rates, and financial discipline. Maintain records of calls and customer interactions using company systems. Coordinate with field officers to support disbursal and collection activities. Handle customer complaints or issues and escalate when necessary. Meet daily/weekly calling and conversion targets. Requirements: Minimum 12th pass; graduate preferred. Experience in microfinance, banking, or telecalling is an added advantage. Strong verbal communication skills in [mention languages – e.g., Bengali/Hindi. Basic understanding of financial products like microloans or SHG lending. Comfortable working with basic computer systems or mobile apps. Patience, empathy, and ability to communicate with rural/low-income clients. Benefits: Training in microfinance and financial products. Opportunities to grow within the organization. Supportive and inclusive work environment. Job Types: Full-time, Fresher Pay: ₹9,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Language: Bengali (Preferred) Hindi (Preferred) English (Preferred) Application Deadline: 02/07/2025 Expected Start Date: 28/06/2025

-: Job Vaccancy :- Company Name - Servitium Micro Finance Company. Post - Credit Officer. Age - 20-35. Gender - Male. Qualification - Min Higher Secoundary. Salary - 14000/- to 15000/- (ESI+EPFO) + Fuel + Others Facilities. Job Location : Uttar Dinajpur, Dakshin Dinajpur, Malda, Bihar, Jalpaiguri, Darjeeling. *Work Place Stay *Need Own Bike/Scooty. SERVITIUM, Micro finance company, Interview date, time & venue : 1) 04/07/2025, 10 am to 02 pm, Raiganj "Hotel Surjalaxmi", near Gitanjli cinema hall, 2) 05/12/2023, 10 am to 02 pm, Gangarampur "Swasti Loke Lodge" Shibbari Road, near gangarampur high road. Attend with CV, Photo, Pan & Voter Card Xerox. For Any Information Call Between 10:00AM to 06:00PM 6291662170 / 7980836748. Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Monday to Friday Supplemental Pay: Yearly bonus Education: Secondary(10th Pass) (Preferred) Work Location: In person Application Deadline: 05/07/2025

-: Job Vaccancy :- Company Name - Servitium Micro Finance Company. Post - Credit Officer. Age - 20-35. Gender - Male. Qualification - Min Higher Secoundary. Salary - 14000/- to 15000/- (ESI+EPFO) + Fuel + Others Facilities. Job Location : Uttar Dinajpur, Dakshin Dinajpur, Malda, Bihar, Jalpaiguri, Darjeeling. *Work Place Stay *Need Own Bike/Scooty. SERVITIUM, Micro finance company, Interview date, time & venue : 1) 04/07/2025, 10 am to 02 pm, Raiganj "Hotel Surjalaxmi", near Gitanjli cinema hall, 2) 05/12/2023, 10 am to 02 pm, Gangarampur "Swasti Loke Lodge" Shibbari Road, near gangarampur high road. Attend with CV, Photo, Pan & Voter Card Xerox. For Any Information Call Between 10:00AM to 06:00PM 6291662170 / 7980836748. Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Monday to Friday Supplemental Pay: Yearly bonus Education: Secondary(10th Pass) (Preferred) Work Location: In person Application Deadline: 05/07/2025

A Loan Recovery Officer is responsible for ensuring the timely repayment of loans by clients and minimizing the institution’s financial risk. The role involves tracking overdue accounts, contacting defaulters through calls, emails, or visits, and negotiating repayment plans when necessary. The officer assesses clients’ financial situations to determine their ability to repay, maintains accurate records of all interactions, and prepares regular reports on recovery progress. They may also collaborate with legal teams to initiate legal action against chronic defaulters. Strong communication, negotiation, and problem-solving skills are essential, as well as a good understanding of financial and banking procedures. Loan Recovery Officers must adhere to relevant laws and ethical practices while maintaining positive client relationships. This role often requires working under pressure and meeting strict recovery targets. Experience in collections, finance, or banking is typically preferred, along with a relevant academic background in finance, business administration, or a related field.

A Loan Officer evaluates, authorizes, or recommends approval of loan applications for individuals or businesses. They assess creditworthiness, explain loan terms, gather financial information, and ensure compliance with lending regulations. Strong communication and analytical skills are essential to guide clients through the loan process efficiently.