Service Engineer

As a Service Engineer for the Vertex Tax Management System, you will be responsible for providing comprehensive production support for Vertex tax management systems and their integration with ERP platforms. Your role will involve utilizing your expertise in taxation and technical troubleshooting to ensure accurate tax calculations and seamless system operations across various jurisdictions. Your key responsibilities will include: - Applying your knowledge of indirect taxation, such as Sales & Use Tax, VAT, GST, and Withholding Tax, across different jurisdictions - Maintaining and troubleshooting Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments - Supporting ERP integrations with Vertex, including Oracle Fusion and internal systems - Ensuring the accuracy of tax rates, exemptions, and tax determinations - Managing Tax Configuration, Tax Categories, and Exemption Certificates within Vertex - Supporting Tax Reporting and Compliance by generating reports for tax filing and audit purposes - Handling Tax Accruals and Reconciliations to ensure General Ledger accuracy To be successful in this role, you should have: - A strong understanding of indirect taxation - At least 5 years of experience with Vertex tax systems and ERP integrations - Knowledge of tax calculation rules, jurisdictions, and product taxability assignments - Proficiency in SQL and data analysis - Experience in troubleshooting API integrations and data feeds - Understanding of tax compliance reporting requirements - Familiarity with SOX audit requirements for tax processes - Experience with FBDI & ADFdi for data imports and updates In addition to functional support, you will also be involved in technical operations, including performing SQL & Data Analysis, troubleshooting ERP-Vertex integration issues, maintaining API Data Feeds, and implementing Performance Optimization. Furthermore, you will play a key role in Compliance & Reporting by supporting Tax Reporting for Compliance, assisting in SOX Audits, reconciling tax liabilities, preparing audit-ready tax reports, and ensuring compliance with Vertex Tax Engine updates. If you believe you meet the required qualifications and have the necessary skills and experience, please email your resume to hr@harinexsolutions.com. Stay updated on more job opportunities by following our company page.,