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Service Desk Engineer L 1.5 (Domestic Process)

JoulestoWatts

1 - 5 years

2 - 5 Lacs

Bengaluru

Posted:16 hours ago

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Job Description

Key Responsibilities

Technical Support

Diagnose, troubleshoot, and resolve issues related to computer hardware, operating systems, and related peripherals.

Provide remote technical assistance through phone, email, or tickets.

Guide users with step-by-step resolutions for both basic and advanced technical concerns.

Document issues, resolutions, and escalations accurately in the ticketing system.

Skills Required

Domestic PC Service desk Hardware troubleshooting Laptop support PC assembling Maintenance Installation

Free courses, interview questions and practice for each skill.

Work Mode

Work from Office

Job Type

Full Time

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