Service Desk Engineer - German Language Expert

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Pracyva Consulting Services

3 - 6 years

7 - 10 Lacs

Bengaluru

Posted:4 days ago

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Job Description

Role & responsibilities

Key Responsibilities:

Provide L1 IT support to German-speaking users via calls, email, and chat.
Troubleshoot hardware, software, Windows OS, and basic network issues.
Log, track, and resolve incidents using ticketing tools.
Ensure SLA compliance and escalate issues to the appropriate support teams.

Required Skills:

Skills Required

Desk Languages German language German Technical support Service desk Technical L1

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Service Desk Engineer - German Language Expert