1.0 - 4.0 years

3 - 7 Lacs

Mumbai, Maharashtra, India

On-site

Undertake primary medical review of cases, including medical assessment of the case for seriousness, listedness/labeling, causality, adverse event coding and narrative review. Update and document daily case data, case-feedback in appropriate trackers/tools to facilitate tracking and workflow management Assume complete responsibility for all assigned deliverables in line with expected quality, compliance and productivity SLAs and KPIs. Provide training and guidance to the case processing team on medical aspects of case processing Performs secondary medical review (QC role) and retrospective review of cases reviewed (QA role), as required for measuring quality of deliverables, identifying error trends, training needs and areas of improvement Performs aggregate medical review and signal detection/analysis activities, as required Enhances existing client relationships whenever possible Creates, maintains and assumes accountability for a culture of high customer service Participates in process improvement activities across Company

Posted 5 days ago

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