The role: OnSite work as and when required by the company, to assist customers with product testing, troubleshooting, inter-departmental co-ordination and other similar tasks. Provide technical product presentation for functionality as well as conduct customer workshops and training as and when required Generate technical solutions and successfully implement them at the customer. Use existing products and concepts to work out system solutions for customers. The Job: Hand-on working experience in testing and troubleshooting CPEs with WiFi, GPON, Set-top-box and other CPEs. Analyze and troubleshoot issues faced by customers and provide work-around solutions. Liaise with customers in order to collect and identify customer needs and provide engineering support to customers to ensure fulfillment of Service Level Agreements (SLAs). Interact and collaborate with R&D and Product Assurance team with identified and sorted customer requests translated with technical description scope and necessary technical clues. Maintenance of local customer issues tracking system. Assist R&D team to reproduce and debug issues onsite. Support technical approval of delivered products in customer side. Support proof of concept technical demo and presentation Manage the delivery of new firmware releases and documentation to partners and customers. Key requirements: BE with 5 to 10 years of relevant work experience on Set Top Box, CPE or Mobiles. Field engineering background with an ability to build a relationship with the customer and handle problem resolution in timely manner. Strong MS office knowledge with strong emphasis on Excel (V Lookups, Pivot Table is a plus) used for tracking and analysis. Strong command over English, both oral and written. Team player with a multi-cultural, multi-national team. Careful, down-to-earth, responsible, resourceful and good teamwork ability ,integrity and self-discipline and upholding the company's interests. Job Location will be Gurugram, Haryana, India Show more Show less
Job Responsibilities and Authority: · Collect transaction evidence/document, prepare related journal entry, sub-ledger and general ledger; perform monthly closing in accordance with the timeline · Monitor receivables and payables. · Proceed payments on GST and TDS · Reconcile the company’s bank accounts · Maintain organized set of detailed records and files for transaction supporting · Assist the external auditors at the time of audit and help in the finalization of accounts · Work closely and cooperate with headquarters’ finance team · Assist in fixed assets and materials/products counting at outsourcing manufacturing sites · Prepares financial statements and provide account schedules in relation to year-end audit · Ensures all documents and procedures are in compliance with company policy, procedure and government regulation. · On-going projects and ad-hoc activities Job Requirements : 1. Qualification: BS Accountancy graduate, passed licensure examination is an advantage 2. Work experience: Preferably in Electronics Devices Manufacturing industry with minimum 5 years of work experience 3. Working ability: a. Oracle and Notes experience preferred but knowledge of other ERP management systems is acceptable b. Possessing India GAAP and Tax knowledge c. Proficient with Microsoft Office, including Microsoft Word, Excel, and Power Point d. Good communication skills in English both oral and written 4. Work style: Honest, responsible, hardworking, with good analytical skills 5. Good communication skills in English both oral and written 6. Work location is Noida 7. Preference for candidates currently located in Delhi/NCR
The role involves onsite work as required by the company to assist customers with product testing, troubleshooting, inter-departmental coordination, and similar tasks. You will provide technical product presentations, conduct customer workshops and training, and generate technical solutions for customers using existing products and concepts. As a candidate for this position, you should have hands-on experience in testing and troubleshooting Customer Premises Equipments (CPEs) such as WiFi, GPON, Set-top-box, and others. You will be responsible for analyzing and troubleshooting customer issues, providing work-around solutions, and collaborating with customers to identify their needs and provide engineering support to ensure Service Level Agreements (SLAs) are met. Additionally, you will work closely with the R&D and Product Assurance teams to translate customer requests into technical descriptions, maintain a local customer issue tracking system, assist in reproducing and debugging issues onsite, and support the technical approval of delivered products at the customer's end. You will also be involved in managing the delivery of new firmware releases and documentation to partners and customers. Key requirements for this role include a Bachelor's in Engineering with 5 to 10 years of relevant work experience in Set Top Box, CPE, or Mobiles. A field engineering background is essential, along with the ability to build relationships with customers, handle problem resolution promptly, and work effectively in a multi-cultural, multi-national team environment. Proficiency in MS Office, particularly Excel (including V Lookups and Pivot Tables), is crucial for tracking and analyzing data. Strong command of the English language, both oral and written, is required. As a team player, you should possess qualities like carefulness, responsibility, resourcefulness, integrity, self-discipline, and the ability to uphold the company's interests. This job is located in Gurugram, Haryana, India.,