Senior Technical Lead

5 - 10 years

Bengaluru

Posted:4 hours ago

Job Description

Job Summary

VOLVO FG
"Description:

Assignment Title: Senior Medallia Developer

Assignment Description:

We are looking for a Medallia platform expert to join our Customer Experience team (Customer Relationship Management area).

The role involves managing and improving the customer feedback and survey system built on the Medallia platform, used by Volvo Trucks and Renault Trucks. The candidate will also drive the development of new features and enhancements to improve the platform’s performance and customer insights.

The very basic requirement is the candidate must have the Medallia Product Certification or higher and have hands on development experience in Medallia platform.

Comments on Experience & Skills:
Main Skillset : Medallia platform / Medallia tool Medallia first, then Qualtrics, InMoment, and other VoC/CX platform Exp : 5 -10+ years"

Key Responsibilities

VOLVO FG

"Description:

Assignment Title: Senior Medallia Developer

Assignment Description:

We are looking for a Medallia platform expert to join our Customer Experience team (Customer Relationship Management area).

The role involves managing and improving the customer feedback and survey system built on the Medallia platform, used by Volvo Trucks and Renault Trucks. The candidate will also drive the development of new features and enhancements to improve the platform’s performance and customer insights.

The very basic requirement is the candidate must have the Medallia Product Certification or higher and have hands on development experience in Medallia platform.

Comments on Experience & Skills:
Main Skillset : Medallia platform / Medallia tool Medallia first, then Qualtrics, InMoment, and other VoC/CX platform Exp : 5 -10+ years"

Skill Requirements
Must Have Skill
Qualtrics
Good to Have Skill
Other Requirements

Skills Required

Customer Experience Customer Relationship Management Customer service Client and account management

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