Role & responsibilities
Industry:
Job Summary
We are looking for an experienced and analytical Senior Sales Coordinator who can support strategic sales operations, business performance monitoring, MIS reporting, and coordination with the field sales team. The candidate will be responsible for consolidating and analyzing sales data, monitoring targets and achievements, preparing management reports, and ensuring effective coordination between sales and other departments.
The ideal candidate should have strong pharmaceutical industry experience, excellent Excel skills, analytical capabilities, and the ability to handle management-level reporting with accuracy and confidentiality.
Key Responsibilities
1. Sales MIS & Business Analysis
- Prepare and maintain daily, weekly, monthly, and quarterly sales MIS reports for management review.
- Analyze primary sales, secondary sales, product-wise performance, territory-wise sales, and regional achievements.
- Track sales targets versus achievements and identify gaps, trends, and improvement opportunities.
- Develop and maintain Excel-based dashboards and performance tracking reports.
- Consolidate sales data from regional teams, distributors, stockists, and other relevant sources.
- Ensure accuracy, consistency, and timely submission of sales reports.
2. Coordination with Field Sales Teams
- Coordinate with Regional Sales Managers, Area Sales Managers, and Medical Representatives for sales updates and performance reports.
- Monitor field reporting, sales targets, and business plan implementation.
- Follow up on pending reports, sales commitments, and management action points.
- Facilitate communication between the General Manager and the field sales team.
- Support sales review meetings and track follow-up actions.
3. General Manager Support & Management Reporting
- Provide timely sales analysis and business updates to the General Manager for decision-making.
- Prepare management presentations, monthly sales review reports, and business performance summaries.
- Track regional and product-wise performance against business plans and budgets.
- Highlight key business trends, sales deviations, and areas requiring management intervention.
- Maintain confidential sales information, management dashboards, and business records.
4. Sales Operations & Cross-Functional Coordination
- Coordinate with Finance, Marketing, Supply Chain, and Distribution teams on sales-related matters.
- Monitor distributor and stockist data, product movement, and sales-related discrepancies.
- Support sales forecasting, incentive calculations, budget tracking, and target allocation.
- Standardize sales reporting formats and improve data collection and reporting processes.
- Ensure timely availability of accurate information for business reviews and planning.
Educational Qualifications
- Graduate in any discipline; B. Com, BBA, or MBA or a related qualification preferred.
- MBA in Marketing, Finance, or Business Administration is an added advantage.
Required Skills & Competencies
- Advanced MS Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and dashboard preparation.
- Strong experience in sales MIS, data consolidation, and business performance analysis.
- Good knowledge of pharmaceutical sales operations, primary and secondary sales, and distribution channels.
- Proficiency in PowerPoint for management presentations.
- Strong communication, coordination, follow-up, and organizational skills.
- Ability to interpret sales data and present meaningful business insights.
- Experience with ERP, CRM, or SFA reporting systems is preferred.
- High level of accuracy, confidentiality, accountability, and time management.
Preferred candidate profile
Candidate Profile
- Min10+ years of relevant experience in pharmaceutical sales coordination, sales operations, MIS, or commercial reporting.
- Proven experience supporting senior management or working closely with a General Manager or Sales Head.
- Strong analytical and reporting capabilities with the ability to manage large volumes of sales data.
- Ability to coordinate effectively with senior sales personnel and cross-functional teams.
- A proactive, dependable, and detail-oriented professional who can work independently and meet reporting deadlines.