Senior Human Resource Manager

Role & responsibilities

Strategic Human Resources Leadership

• Develop and implement Human Resources strategies, policies, and frameworks aligned with organisational goals and business growth objectives.

• Serve as a trusted advisor to the Management and Senior Leadership on all people-related matters.

• Build and sustain a high-performance, inclusive organisational culture that drives engagement and retention.

• Lead workforce planning, succession planning, and organisational design initiatives.

Talent Acquisition & Management

• Oversee end-to-end recruitment processes from job design and sourcing strategy to selection and onboarding to attract and retain top talent.

• Lead and mentor the Talent Acquisition team, ensuring efficient, process-driven hiring aligned with business timelines.

• Design and manage an internal talent pipeline and executive placement process to maximize internal mobility and leadership readiness.

• Champion employer branding initiatives to strengthen Enhancor's position as an employer of choice.

Performance Management

• Design, implement, and continuously improve the performance review framework, including appraisal structures, KRA/KPI definitions, and rating methodologies.

• Partner with department heads to drive a culture of accountability, continuous feedback, and goal alignment.

• Introduce and manage pay-for-performance and recognition programs linked to business outcomes.

Training & Development

• Assess organizational training needs and design learning programs that upskill employees and build leadership capability.

• Develop structured onboarding and induction programs to ensure new hires are productive and engaged from day one.

• Drive continuous learning initiatives across all levels of the organization.

Employee Relations & Engagement

• Serve as a trusted point of contact for employee concerns, grievances, and conflict resolution.

• Design and execute employee engagement programs that reinforce company values and promote a positive workplace environment.

• Conduct stays interviews, skip-level meetings, and other feedback mechanisms to monitor organizational health.

• Handle workplace investigations, disciplinary proceedings, and termination procedures with professionalism and fairness. Compensation, Benefits & Compliance

• Develop competitive compensation structures and benefits programs benchmarked to industry standards.

• Ensure full compliance with all applicable labour laws, statutory regulations, and internal policies.

• Liaise with government authorities and manage licensing and compliance-related filings as required.

• Oversee payroll processes and ensure accuracy and timeliness of all statutory contributions.

Human Resources Systems & Operations

• Drive adoption and optimization of Human Resources Management System platforms (e.g., Keka) to ensure accurate employee data, process automation, and reporting capability.

• Develop, maintain, and enforce SOPs across all Human Resources functions recruitment, onboarding, performance, exit, and more.

• Ensure Human Resources operations consistently meet defined benchmarks and service levels. Administration Oversee general office administration including facilities management, vendor management, and supplies.

• Manage cab/transport arrangements, housekeeping coordination, and other employee support services.

• Ensure efficient execution of all administration functions supporting organizational operations.

Budget Management

• Prepare and manage the Human Resources and Administration budget; drive cost effectiveness while maintaining quality of services.

• Monitor Human Resources-related expenditures, identify variances, and recommend corrective actions proactively.

Preferred candidate profile