Senior Executive Operations- Delhi

Job Description

Effective pickup management Timely pickup processing and Exception handling To pass regular call pickups to concern pickup staff which are updated in pickup dashboard and mails To follow up with staffs and shipper for maintain the pickup cut off time To check OTM machine and follow up with EDP team To send miss pick up report to seniors and update proper code To follow up with shipper if the any pickup is missed and handle very next day as per shipper requirement To update proper exception code against miss pickups To check and follow up with security person to tally the shipment as per manifest count /actual count and OTM count Effective Operations & Network Connection Timely connection and maintenance of data on Net Service Levels (NSLs) To follow up with staffs and shipper for maintain the p/u cut off time To Release the vehicle on time to hub for next transit connection as per TAT Timely connection and maintenance of data on Transit times To process the early cut-off shipments on First in First out [FIFO] basis Downloading the data before physical shipment bagging Reweighing E-TAIL shipments To send prealert to hub vehicle wise To follow up with concern staff which is operating WDL machine and inscaning the shipment Timely monitoring and reporting of service quality levels for key customers To monitor all 08 major sector and sorting department [DEL/CCU/AHD /BLR/BOM/ALL INDIA /HYD/,MAA] Effective FIFO process management To monitor and provide the good service to key shipper as well as all shipper Data management MIS Handling Show more Show less