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Senior Executive - Banking Operations

1 - 5 years

3 Lacs

Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Banking Process Banking Operations Non Voice Process Escalation Desk Email Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile Addressing customer queries at the correct authorization level. Replying back to the queries of the customer through email or on social media channels. Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. Making sure to meet and exceed escalation committed service levels. Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply. Must be a graduate. Please connect with Ms. Shweta on 9873630477 and can also send resume on 9873630477 Ms. Sanjana on 85278 57726

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