Senior Customer Care Officer

WE ARE HIRING!

Head – Presales & Lead Management | Real Estate

Location: Gachibowli, Hyderabad
Company: Alphazag Infrastructure LLP
Experience: 5–10 Years

Key Responsibilities:

• Lead and manage the presales & telecalling team.
• Manage lead allocation, qualification and follow-ups.
• Drive qualified site visits and improve lead conversion.
• Monitor CRM, calling software, call recordings and team productivity.
• Coordinate with Sales & Digital Marketing teams.
• Track KPIs, prepare MIS reports and achieve monthly targets.

Requirements:

• Strong real-estate presales and team management experience.
• Hands-on knowledge of CRM tools such as LeadSquared or Salesforce.
• Excellent communication, leadership and analytical skills.
• Target-oriented with a focus on site visits and sales conversions.

Interested candidates: Send your resume to hr@alphazag.com

Office: 15th Floor, Vasavi SkyCity, Gachibowli, Hyderabad.

Join Alphazag and lead our presales operations to the next level!

Pay: ₹50,000.00 - ₹100,000.00 per month

Benefits:

• Cell phone reimbursement
• Life insurance
• Provident Fund

Experience:

• Customer support: 5 years (Preferred)

Work Location: In person