Senior Associate-Technical Project Management

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

Minimum Qualifications:

• 6+ Years of Experience.
• Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred.
• Knowledge of Agile, SAFe, and Lean methodologies and Agile Release Train delivery practices.
• Knowledge of technical challenges, system design, and the full product development life cycle, including Test Driven Development.
• Experience in technology project or program delivery, managing multiple initiatives and coordinating cross-functional teams.
• Experience using Jira, Confluence, or comparable project management and collaboration tools.
• Experience preparing technical documentation, delivery plans, and stakeholder reporting.
• Knowledge of AI agent-enabled Agile delivery tools, Agentic AI analytics, and workflow optimization practices.
• Experience using AI-assisted project management, reporting, or collaboration tools, with the ability to validate AI-generated outputs.
Strong communication, organizational, analytical, and problem-solving skills.

Preferred Qualifications:

• Certification in SAFe Program Consultant (SPC), SAFe Agilist (SA), PMI Agile Certified Practitioner (PMI-ACP), or Project Management Professional (PMP) is a plus.
• Experience supporting Program Increment planning and Agile Release Train execution in a complex technology environment.
• Experience contributing to workflow automation, Agentic AI reporting, or operational efficiency improvement initiatives.
• Experience collaborating with Product and Engineering teams on customer-centric technology solutions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities