About Sekel Technologies Sekel Technologies is a fast-growing SaaS company that empowers businesses to enhance their local visibility and manage location data at scale. Our all-in-one platform enables brands to connect online and offline customer experiences using tools for SEO, reputation management, and localized content distribution. We help businesses influence consumers and drive measurable growth all from a single, easy-to-use platform. Role Overview We are looking for an enthusiastic Customer Success Intern who is currently pursuing or has recently completed an MBA/BBA. This role is ideal for someone with strong data analytics skills, a passion for customer experience, and an interest in SaaS platforms and digital marketing. Company: Sekel Technologies Pvt. Ltd. Location: 91Springboard, Yerwada, Pune Internship Duration: 6 Months Type: Internship (Full-Time) Key Responsibilities - Assist the Customer Success team in onboarding new clients. - Analyze client data to provide actionable insights and recommendations. - Support account management activities and maintain customer relationships. - Track client performance metrics and help improve service satisfaction. - Coordinate with internal teams to ensure timely delivery of services. - Contribute to customer education efforts through documentation and reports. Requirements - MBA/BBA (Pursuing or Recently Completed) - Strong analytical and communication skills - Basic knowledge of Excel/Google Sheets and data visualization tools - Interest in SaaS, digital marketing, or customer relationship management - A portfolio or relevant project work (if available) is a plus How to Apply: Interested candidates can share their CVs at: careers@sekel.tech,
About Sekel Technologies Sekel Tech is an advanced SaaS platform that enables brands to enhance their hyperlocal presence and customer engagement. We develop scalable, intelligent solutions using modern technologies, helping businesses optimize digital visibility and connect effectively with their audiences. Role Overview The Operations Executive for the Google My Business (GMB) process at Sekel Technologies Private Limited is responsible for optimising and maintaining Google My Business listings for our clients. This role ensures accurate information, positive online reputation, and visibility on Google for clients in the digital marketing industry. Job Title: Operations Executive - Google My Business (GMB) Company: Sekel Technologies Private Limited Location: Pune (Shastri Nagar, Yerwada - 411006) Website: https://sekel.tech/ Key Responsibilities: 1. GMB Listing Management: Create, claim, and manage GMB listings. Optimize listings with accurate information and appealing content. 2. Data Accuracy and Consistency: Regularly update GMB listings for accuracy. Ensure NAP consistency across platforms. 3. Review Management: Monitor and respond to customer reviews. Encourage positive reviews and address negatives effectively. 4. Insights and Analytics: Use GMB Insights and analytics tools to track performance. Provide data-driven insights and reports to clients. 5. Category and Attribute Optimization: Analyze and optimize categories and attributes for better visibility. 6. Compliance and Guidelines: Stay updated on GMB policies. Resolve listing-related issues. 7. Cross-functional Collaboration: Collaborate with other teams to provide holistic digital marketing solutions. Required Skills and Experience: 1. Experience in GMB management, local SEO, or digital marketing. 2. Proficiency in Microsoft Excel for data analysis and reporting. 3. Strong communication skills with an analytical mindset and attention to detail. 4. Understanding of SaaS-based products and digital marketing concepts (bonus). 5. Knowledge of Bing Places, Apple Business Profile, and Facebook Store Pages (preferred). 6. Familiarity with GMB policies and the ability to resolve listing-related issues. Preferred Qualifications: 1. Bachelor's degree preferred. 2. Experience in GMB management, local SEO, or digital marketing is a plus. 3. Strong communication 4. Analytical mindset with attention to detail. 5. Understanding of SAAS-based products and digital marketing concepts is a bonus. 6. Knowledge of local SEO is a plus. 7. Proficiency in Microsoft Excel for data analysis and reporting is required. Additional: Bing places, Apple Business profile creation and Facebook store pages creation will be plus points. How to Apply: Interested candidates can also submit their resume at [email protected]