Seekho is hiring a data-driven and customer-obsessed Business Analyst to strengthen our User Experience and Support engine. In this role, you ll transform support interactions and feedback into actionable insights that drive satisfaction, efficiency, and impact across the customer journey. You ll collaborate closely with leadership and cross-functional teams to uncover user pain points, improve support delivery, and align user needs with business goals. Key Responsibilities Analyze Support & Experience Metrics: Evaluate support ticket trends, resolution times, first contact resolution (FCR), CSAT/NPS scores, and escalation patterns. Identify root causes of user issues and recommend systemic solutions to improve satisfaction. Optimize Team Performance & Efficiency: Track agent productivity, queue management, and turnaround time. Recommend workflow automations or process improvements to reduce handling time and increase quality. Feedback Loop & Experience Insights: Aggregate qualitative and quantitative feedback from users to identify recurring UX friction or product gaps. Create frameworks for tagging and categorizing feedback to drive actionable insights. Dashboarding & Visibility: Build live dashboards and reporting structures that enable visibility into experience KPIs and support health. Empower support and product teams to make informed decisions in real time. Strategic Collaboration: Work with Product, Growth, and Design teams to ensure user feedback informs feature prioritization and roadmap. Help prioritize initiatives based on user impact, effort, and ROI. Problem Solving & Impact Analysis: Conduct deep-dive investigations into drops in satisfaction, spikes in complaints, or new product launches. Quantify the business impact of support interventions or UX enhancements. Stakeholder Communication: Present insights clearly and persuasively to leadership, enabling alignment on key experience strategies and support investments. What We re Looking For 2 4 years of experience in business analytics, content operations, or strategy (preferably in B2C, media, or edtech) Proficiency in SQL is mandatory ; stro
Role Overview: The Analyst (Founders Office) is a strategic and analytical role for individuals who excel at leveraging data to solve business challenges and drive informed decisions. Working closely with the Founders Office, you will contribute to critical business initiatives, analyze performance metrics, and provide actionable insights to support the company s growth. Key Responsibilities: Management Information System (MIS): Develop and manage robust MIS frameworks to track business performance and operational efficiency. Automate reporting processes and ensure stakeholders have access to real-time insights. Strategic Business Analysis: Conduct detailed analysis of new business opportunities, including market research, competitive landscape studies, and feasibility assessments. Identify growth opportunities and propose strategies to optimize business outcomes. Data Visualization and Insights: Utilize SQL and data visualization tools to create dashboards and reports for leadership. Present clear, concise visual representations of complex datasets to drive decision-making. Cross-Functional Collaboration: Work with teams across the organization, including marketing, product, and operations, to align on key initiatives and achieve business goals. Support leadership with data-driven recommendations for ongoing and future projects. Experience: 1+ years of experience in SQL queries, data visualization, and business analytics. (Mandatory) Technical Skills: Expertise in SQL for data querying and manipulation. Hands-on experie
Job Details: Role Type: Part-time Working Days: 5 days (On-site) Salary Range: 35000 to 40000 INR/month We re looking for a In-House Creator/ Creative Producer - a multi-talented individual who thrives at the intersection of storytelling and execution. If you have a flair for crafting engaging scripts, enjoy experimenting with visual formats, and can bring fresh ideas to life fast, this role is for you. This is a perfect opportunity for someone who has explored filmmaking or media production in college, loves working on dynamic content, and wants to grow in a fast-paced, content-first environment. Key Responsibilities Ideate, write, and produce high-quality scripts for short-form videos. Take ownership of the creative process - from concept to execution. Collaborate with creators, editors, and other team members to deliver compelling content across platforms. Adapt content style and tone to suit different audience segments and formats. Stay ahead of trends and bring new ideas to the table regularly. What We re Looking For Strong storytelling and writing skills with a quick execution mindset. Hands-on experience in filmmaking, college-level film projects, or similar creative production work. Ability to wor
Job Details: Role Type: Full-time Location: Bangalore (5 days On-site) Designation: Software Engineer II Job Summary: We are looking for a skilled Android Developer to join our team and help build high-quality mobile applications. The ideal candidate should have expertise in Kotlin, a strong understanding of the Android SDK, and experience with modern Android libraries and architecture patterns. As an Android Engineer at Seekho, you will work closely with cross-functional teams to design and implement new features while ensuring the performance, quality, and responsiveness of our application. You will have the opportunity to shape the future of mobile learning, bringing innovative solutions to millions of users. Responsibilities: Develop and maintain Android applications using Kotlin and modern Android development tools. Collaborate with cross-functional teams (e.g., Product, Growth, and Design) to define, design, and ship new features. Write clean, maintainable, and efficient code while following best development practices. Write Unit-tests for robustness, including edge cases, usability, and general reliability. Debug and resolve bugs, performance issues and crashes. Implement RESTful API integrations and integrate third-party SDKs. Participate in code reviews to ensure code quality, maintainability, and best practices. Stay updated with the latest trends in Android development and suggest improvements in app architecture and development processes. Required Skills: Proficiency in Kotlin for Android development. Strong understanding of the Android SDK and Android development lifecycle (e.g., Android Studio, Play Store etc). Experience with Jet
Develop and manage BI programs, including building and maintaining dashboards to track user cohorts, LTV, funnel drop-offs, and retention. Analyze A/B test results, quantify opportunities, and identify growth levers across Product and Marketing teams. Translate complex data into clear, actionable insights and present them to executives and leadership teams for strategic decision-making. Manage cross-functional BI initiatives to ensure that data insights drive product and business strategies. Own the end-to-end execution of BI projects, ensuring timely delivery of insights that impact key decisions and drive growth. The Profile We Need 2+ years of experience in analytics, program management, or strategy roles, with a focus on Business Intelligence. Or a strong STEM graduate with significant project or internship e
About the Role We re looking for an experienced and proactive IT Administrator to take ownership of our internal tech infrastructure. You ll be the central figure managing company-wide IT operations, ensuring reliability, compliance, security, and smooth user experience across platforms. From centralised access management to troubleshooting laptop crashes, you ll be the go-to person when systems falter. You ll work closely with HR and Engineering teams to streamline onboarding/offboarding, maintain compliance with data protection standards, and keep our internal systems running at peak performance. Key Responsibilities Centralised Access Management Administer and manage user access to internal systems, tools, and repositories. Define and maintain role-based access controls and permissions across the tech stack. Oversee SSO (Single Sign-On) configurations and identity providers. Tech Stack Management Manage and maintain company-wide tools including email, domain services, internal portals, and version control systems. Ensure uptime, security, and integration efficiency across platforms. End-User Support Provide timely support for laptop/desktop crashes, VPN connectivity issues, conferencing tool errors (e.g., Zoom), and other IT problems. Maintain documentation and quick-fix playbooks for recurring issues. Employee Lifecycle Support Maintain and regularly update onboarding and offboarding checklists. Ensure seamless provisioning and deprovisioning of user accounts, devices, and licenses. Compliance & Security Enforce security protocols and data protection policies (e.g., GDPR, ISO 27001, if applicable). Regularly audit access logs and update policies as needed. System Monitoring & License Management Track usage, renewals, and capacity planning for SaaS tools and licenses. Monitor internal systems and servers for performance, uptime, and security threats. Infrastructure Monitoring & Maintenance Manage cloud/on-prem servers, ensuring optimal configuration and health. Maintain backups and disaster recovery strategies. Requirements 2+ years of experience as an IT Administrator, Systems Engineer, or similar role. Deep understanding of identity & access management, VPNs, and system security. Hands-on experience with GSuite/Google Workspace, domain management, and version control tools (e.g., GitHub). Familiarity with compliance frameworks like GDPR, ISO 27001. Strong problem-solving skills and attention to detail. Excellent communication and documentation abilities. Fast-paced environment with real ownership and impact. Exposure to modern tooling and evolving tech infrastructure. Collaborative team culture with strong cross-functional support.
Finance Operations Executive / Associate Location: Bangalore (5 days on-site) Experience: 1 3 years Type: Full-time If you re someone who loves working with numbers, enjoys solving problems, and wants to understand how money really moves inside a growing company this is your chance. You ll be a core part of the finance team, championing payments, records, and processes and learning directly how businesses keep their financial engine running. Experience: 1 3 years (preferably in startups, SaaS, EdTech, or CA firm) Qualification: Bachelors degree in Finance/Accounting or MBA (Finance) Key Responsibilities: Own payment operations end-to-end from reimbursements and disbursements to vendor payouts, ensuring 100% accuracy and timeliness Maintain financial books and records using Tally/Zoho/Excel, keeping everything updated and audit-ready Drive compliance processes (TDS, GST, and statutory filings) and ensure deadlines are always met Manage payment cycles tracking schedules, approvals, and ensuring smooth cash flow across all stakeholders Resolve discrepancies independently, taking charge of issues until they re fully closed Lead reporting and reconciliations during month-end to deliver accurate financial insights Key Skills & Competencies: Strong foundation in accounting principles with hands-on approach to execution Proficiency in Excel/Google Sheets; working knowledge of Tally/Zoho Books is a plus High ownership mindset ability to take tasks from start to finish without constant supervision Detail-oriented, analytical, and structured in managing numbers and processes Effective communicator who can work confidently with vendors, employees, and leadership If you want to own real finance operations from Day 1 and build a solid career foundation, this role is for you! Curious About Seekho ? - We invite you to explore our team and culture page to learn more about our values, vibrant teams, and what makes working at Seekho a truly rewarding experience.
Role Overview We are looking for a skilled and passionate iOS Developer to join our growing engineering team. You will be responsible for developing and maintaining cutting-edge iOS applications that power our short video learning platform. The ideal candidate will have a strong foundation in Swift, SwiftUI, and multimedia frameworks like AVKit and AVFoundation, with a focus on performance, scalability, and seamless user experience. Responsibilities Design and build advanced iOS applications using Swift (UIKit) and SwiftUI . Integrate and optimize media playback experiences with AVKit and AVFoundation . Collaborate with cross-functional teams to define, design, and ship new features. Identify, diagnose, and fix bugs to improve app stability and performance. Ensure high performance, quality, and responsiveness across devices. Maintain clean, modular, and scalable architecture with strong code quality. Implement analytics, push notifications, and real-time user interactions. Contribute to CI/CD workflows and follow best engineering practices. Participate in code reviews and mentor junior developers. Required Skills & Experience 3 5 years of professional iOS development experience. Strong proficiency in Swift and SwiftUI . Solid understanding of
About Seekho: Seekho is a fast-growing learning content platform that empowers learners with high-quality, engaging, and impactful educational content. We collaborate with top creators to deliver insightful learning experiences and make knowledge accessible to all. Role Overview: We are looking for a dynamic and experienced General Manager Content to lead our content vertical end-to-end across multiple languages. This role involves overseeing content maintenance, driving creator onboarding, strengthening creator engagement, and ensuring scalable retention strategies. You will be responsible for shaping content quality and processes that directly impact learner experience and long-term platform growth. Key Responsibilities: Leadership & Strategy Own and drive the overall content strategy across languages to align with platform vision and business goals Balance between content maintenance (quality, relevance, consistency) and expansion (onboarding new creators, scaling categories) Align content roadmap with company objectives around growth, engagement, and user satisfaction. Foster collaboration with product, growth, and business teams for seamless execution Team Management Lead, mentor, and manage a team across content maintenance, New category expansion and creator partnerships. Foster a culture of creativity, accountability, and performance excellence Drive adoption of scalable systems and tools to optimize efficiency Content Operations Ensure timely publishing, quality control, and consistency across all content Oversee onboarding and training of new creators to align with brand voice, platform standards, and audience needs Build strong creator engagement programs to ensure long-term retention and satisfaction Experiment with new formats, topics, and creator collaborations to drive engagement Analytics & Insights Track and analyse content performance metrics across categories and languages. Use insights to guide content improvements, creator engagement, and audience growth. What We re Looking For: 6 7 years of experience in content management, preferably in edtech, online learning, or digital content platforms Strong experience in handling multi-language content operations Proven ability to lead and scale creator/partner ecosystems Experience in managing and mentoring cross-functional teams Strong analytical mindset with the ability to use data to make decisions Excellent communication and stakeholder management skills Entrepreneurial mindset with the ability to balance structure with agility What do we offer A collaborative and creative and fun work environment. Opportunities to work with top creators and shape engaging content. Competitive salary and growth opportunities within the company. Flexible work arrangements and a supportive team culture. Curious About Seekho - We invite you to explore our team and culture page to learn more about our values, vibrant teams, and what makes working at Seekho a truly rewarding experience. https://seekho.in/team