Security Operations Center Associate I

Role Overview: You will be responsible for supporting the protection and monitoring of critical infrastructure from cyber threats within the security operations center. Your role will involve monitoring OT networks for security threats and vulnerabilities, assisting in incident responses, managing user provisioning, executing standard operating procedures, and maintaining system integrity. Additionally, you will engage with stakeholders to troubleshoot and resolve issues, design and administer complex computing environments, evaluate configurations for new sites, review security logs, report on project statuses, and fulfill obligations under Managed Services Provider contracts. Key Responsibilities: - Monitor OT networks for security threats and vulnerabilities, assisting in incident responses. - Manage user provisioning, including creating and maintaining user accounts and managing access control lists. - Execute standard operating procedures and maintain system integrity through routine management of backup and recovery services, file and disk management, and virus protection. - Engage with stakeholders to troubleshoot and resolve issues, ensuring timely resolution. - Design, implement, and administer complex computing environments in power generation, involving systems like Windows servers, network and security hardware, communications, storage solutions, and substation hardware. - Evaluate and review configurations for newly acquired sites, recommending improvements. - Review security, antivirus, traffic, and event logs regularly to ensure optimal operation and security compliance. - Report on project statuses, participate in meetings, and execute assigned work orders under Managed Services Provider contracts. - Perform routine maintenance, address break/fix issues, act as a subject matter expert, respond to emergent conditions, and execute vulnerability assessments. - Adhere to cybersecurity procedures, guidelines, and policies, and edit Access Control Lists and security policies. Qualifications: - Technical degree or 3 years of relevant OT experience; direct or indirect service experience preferred. - Experience in NERC CIP-regulated environments, compliance programs, or standard-driven environments. - Knowledgeable in server hardware, OS management, networking, cybersecurity, and data storage and recovery. - Strong analytical skills, effective communication, organizational skills, and ability to work collaboratively and make decisions independently.,