Job
Description
Job Title: Security Firewall Administrator (L3/L2) Location: Mumbai - BKC Job Type: Full-Time - on Site - Rotational Job Description: Responsibilities: Troubleshooting: Provide hands-on L2 / L3 level troubleshooting for complex issues across Checkpoint, Palo Alto, and Cisco firewalls. Issue Identification: Quickly identify and diagnose firewall-related issues, including connectivity problems, performance degradation, and security breaches. Root Cause Analysis: Perform in-depth root cause analysis to determine the underlying causes of firewall issues, leveraging logs, packet captures, and other diagnostic tools. Resolution Implementation: Develop and implement effective solutions to resolve identified issues, ensuring minimal disruption to security operations. Configuration Review / Rule review : Conduct thorough reviews of firewall configurations to identify and rectify misconfigurations or suboptimal settings. Policy Management: Analyze and troubleshoot firewall policies and rules to ensure they are correctly implemented and do not conflict with other security measures. Incident Response: Collaborate with incident response teams to address and mitigate security incidents involving firewall breaches or vulnerabilities. Performance Tuning: Optimize firewall performance by adjusting configurations, updating firmware, and applying patches as necessary. Documentation: Maintain comprehensive documentation of troubleshooting processes, resolutions, and best practices to facilitate knowledge sharing and future reference. Vendor Coordination: Work closely with firewall vendors to escalate and resolve complex issues that require vendor support or intervention. Training and Mentorship: Provide guidance and mentorship to L2 administrators, helping them develop their troubleshooting skills and knowledge. Tools and Technologies: Checkpoint: SmartConsole, SmartDashboard Palo Alto: Panorama, CLI Cisco: Adaptive Security Device Manager (ASDM), Firepower Management Center (FMC) Network monitoring tools: Knowledge on (Algosec / Firemon ,Solarwind , service Now ticketing tool), Scripting (e.g., Python, Bash) Requirements: Experience: Minimum of 8+ years of experience in firewall troubleshooting and advanced administration for L3 and for L2 it s 5+ years of experience. Technical Skills: Proficiency in Checkpoint, Palo Alto, and Cisco firewalls. Knowledge: Strong understanding of network security principles and practices. Problem-Solving: Excellent analytical and problem-solving skills. Certifications: Relevant certifications (e.g., CCNA Security, PCNSE, CCSA) are must for L3. Plus for L2 if they have.
