Job Title: Presales Executive Job Summary: We are seeking a dynamic and detail-oriented Presales Executive to join our team. The ideal candidate will have a passion for technology and sales, providing crucial support in securing new business by delivering high-quality presales activities. You will work closely with our sales team to understand client needs, develop customized solutions, and create compelling proposals. Key Responsibilities: Engage with potential clients to understand their requirements and pain points. On some occassions, conduct product demonstrations and presentations tailored to client needs. Collaborate with sales and technical teams to design and propose effective solutions. Prepare detailed and persuasive sales proposals and documentation. Stay updated on industry trends and product knowledge to provide informed recommendations. Qualifications: Bachelor's degree in Business, Marketing, IT, or a related field. Proven experience in a presales or similar role within the technology industry. Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Ability to work collaboratively in a team-oriented environment. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Compensation Package: Performance bonus Schedule: Day shift Work Location: In person Expected Start Date: 23/06/2025
Job Title: Presales Executive Job Summary: We are seeking a dynamic and detail-oriented Presales Executive to join our team. The ideal candidate will have a passion for technology and sales, providing crucial support in securing new business by delivering high-quality presales activities. You will work closely with our sales team to understand client needs, develop customized solutions, and create compelling proposals. Key Responsibilities: Engage with potential clients to understand their requirements and pain points. On some occassions, conduct product demonstrations and presentations tailored to client needs. Collaborate with sales and technical teams to design and propose effective solutions. Prepare detailed and persuasive sales proposals and documentation. Stay updated on industry trends and product knowledge to provide informed recommendations. Qualifications: Bachelor's degree in Business, Marketing, IT, or a related field. Proven experience in a presales or similar role within the technology industry. Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Ability to work collaboratively in a team-oriented environment. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Compensation Package: Performance bonus Schedule: Day shift Work Location: In person Expected Start Date: 23/06/2025
Key Responsibilities: Customer Service - Respond to customer inquiries via phone, email, chat, and social media. - Resolve customer complaints and concerns in a fair and timely manner. - Provide product/service information, pricing, and availability. - Process customer orders, returns, and exchanges. Issue Resolution - Investigate and resolve customer issues promptly and efficiently. - Escalate complex issues to senior management when necessary. - Collaborate with internal teams (e.g., sales, technical) to resolve customer concerns. Customer Relationship Building - Build and maintain strong customer relationships. - Identify opportunities to upsell/cross-sell products/services. - Provide personalized solutions to meet customer needs. Data Management - Accurately document customer interactions in CRM software. - Maintain customer records, including contact information and interaction history. Quality and Improvement - Participate in quality assurance initiatives to improve customer satisfaction. - Identify areas for process improvement and suggest solutions. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Education: Diploma (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person
Job Title: Presales Executive Job Summary: We are seeking a dynamic and detail-oriented Presales Executive to join our team. The ideal candidate will have a passion for technology and sales, providing crucial support in securing new business by delivering high-quality presales activities. You will work closely with our sales team to understand client needs, develop customized solutions, and create compelling proposals. Key Responsibilities: Engage with potential clients to understand their requirements and pain points. On some occassions, conduct product demonstrations and presentations tailored to client needs. Collaborate with sales and technical teams to design and propose effective solutions. Prepare detailed and persuasive sales proposals and documentation. Stay updated on industry trends and product knowledge to provide informed recommendations. Qualifications: Bachelor's degree in Business, Marketing, IT, or a related field. Proven experience in a presales or similar role within the technology industry. Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Ability to work collaboratively in a team-oriented environment. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Work Location: In person
Key Responsibilities: Customer Service - Respond to customer inquiries via phone, email, chat, and social media. - Resolve customer complaints and concerns in a fair and timely manner. - Provide product/service information, pricing, and availability. - Process customer orders, returns, and exchanges. Issue Resolution - Investigate and resolve customer issues promptly and efficiently. - Escalate complex issues to senior management when necessary. - Collaborate with internal teams (e.g., sales, technical) to resolve customer concerns. Customer Relationship Building - Build and maintain strong customer relationships. - Identify opportunities to upsell/cross-sell products/services. - Provide personalized solutions to meet customer needs. Data Management - Accurately document customer interactions in CRM software. - Maintain customer records, including contact information and interaction history. Quality and Improvement - Participate in quality assurance initiatives to improve customer satisfaction. - Identify areas for process improvement and suggest solutions. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person
Overview We are seeking a skilled and detail-oriented CCTV Technician to join our team. The ideal candidate will be responsible for the installation, maintenance, and repair of CCTV systems , Video Door Phones, Home Automation, Fire Alarm Systems and related security equipment. This role requires technical expertise, problem-solving skills, and a commitment to ensuring the safety and security of our facilities and clients. Key Responsibilities Install, configure, and test CCTV and other systems Perform routine maintenance and troubleshooting of the systems Run cables, mount cameras, and set up recording devices and monitors Ensure proper integration of CCTV systems with access control and alarm systems Diagnose faults and replace defective components Maintain accurate records of installations, service calls, and repairs Provide technical support and training to clients or internal teams Stay updated on the latest surveillance technologies and industry standards Comply with safety regulations and company protocols during installations Qualifications & Skills Diploma or certification in Electronics, Electrical Engineering, or related field Proven experience in CCTV installation and maintenance (1–3 years preferred) Familiarity with DVR/NVR systems, IP configurations, and networking basics Ability to read technical diagrams and manuals Strong troubleshooting and problem-solving skills Good communication and customer service abilities Physical fitness to handle equipment and work at heights or confined spaces Valid driver’s license (if fieldwork is required) Preferred Attributes Experience with integrated security systems Knowledge of remote monitoring software and mobile apps Basic understanding of cybersecurity as it relates to surveillance systems Career Path This role offers opportunities for advancement into senior technician, project supervisor, or system design specialist roles, depending on performance and skill development. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Work Location: In person
Overview We are seeking a skilled Technician for CCTV & FAPA Systems to join our team. This role involves installing, maintaining, and troubleshooting advanced security and fire alarm systems across various client sites. The ideal candidate will have a strong background in low voltage systems, electrical work, and network integration, with a focus on ensuring system reliability and security. This position offers an excellent opportunity for professionals with experience in security systems, telecommunication, and construction to apply their technical expertise in a dynamic environment. Responsibilities Install, configure, and service CCTV surveillance systems, fire alarm panels (FAPA), and security systems across multiple locations. Conduct system testing, troubleshooting, and repairs to ensure optimal operation of surveillance and alarm systems. Read and interpret schematics, wiring diagrams, and technical manuals related to low voltage and electrical systems. Manage cabling, wiring, and conduit installation using hand tools and power tools while adhering to NEC standards. Set up remote access software for system monitoring and diagnostics. Perform system design modifications or upgrades based on client needs or technological advancements. Collaborate with clients to provide technical support and system training as needed. Maintain detailed documentation of work performed, including system configurations and service reports. Ensure compliance with safety protocols related to electrical work, construction standards, and fire safety regulations. Experience Proven experience as a service technician or installer specializing in CCTV, security systems, or fire alarm systems. Strong knowledge of computer networking, telecommunication wiring, and low voltage electrical systems. Familiarity with sensors, IDS (Intrusion Detection Systems), alarms, and surveillance equipment. Hands-on experience with schematics reading, system design, and troubleshooting using hand tools and power tools. Background in construction or telecommunications is advantageous. Knowledge of NEC standards related to electrical installations is preferred. Experience with locksmithing or security system sales is a plus but not required. Prior work involving remote access software or alarm system integration will be highly valued. This position is ideal for technically proficient individuals eager to apply their skills in a challenging environment focused on security infrastructure development and maintenance. Job Type: Full-time Pay: From ₹20,000.00 per hour Expected hours: 8.30 per week Benefits: Health insurance Work Location: In person