As an Administrative Assistant at Scratchgard Technology, you will be an integral part of our dynamic team in the Automotive sector. Your role will involve providing administrative and executive assistance to support our operations. Your responsibilities will include utilizing your strong communication and phone etiquette skills to interact with manufacturers, car dealers, and other stakeholders. Your excellent clerical skills will be essential in organizing and maintaining documents and records. Attention to detail and organizational skills are key in ensuring smooth day-to-day operations. While knowledge of accounting principles is a plus, proficiency in MS Office applications is a requirement for this role. A minimum of a high school diploma is necessary, and additional certifications in relevant fields will be considered a bonus. Join Scratchgard Technology and be a part of our high-growth environment as we continue to scale rapidly. Your contribution as an Administrative Assistant will play a crucial role in our growth story.,
As an experienced and driven Manager in PPF Supply & Apply Operations, your role will involve leading the nationwide rollout and management of Paint Protection Film (PPF) programs across Nationwide Showrooms. This position requires a combination of operations, sales enablement, and customer service leadership to ensure seamless coordination between dealerships, Scratchgard operations network, and the national team of certified applicators. Key Responsibilities: - Dealer Engagement & Onboarding - Drive adoption of Genuine PPF across Motor showrooms nationwide. - Conduct product presentations, training sessions, and dealer meetings to increase PPF awareness and sales. - Work closely with regional OEM teams to support accessory sales targets. - Operations Management - Oversee supply and application of PPF at authorized showrooms. - Manage the scheduling, dispatch, and performance of applicator teams. - Ensure installation quality, turnaround time, and customer satisfaction benchmarks are met. - Business & CRM Management - Track dealer inquiries, orders, and complaints through the CRM system. - Monitor inventory, consumption, and logistics for smooth national operations. - Prepare regular MIS reports on sales, coverage, and service performance. - Quality & Process Compliance - Ensure adherence to customer policies and Scratchgard operational standards. - Conduct periodic audits of installation quality and dealer readiness. - Drive process consistency across regions through training and SOP implementation. Candidate Profile: - Graduate / MBA preferred. - 5-10 years of experience in automotive operations, aftersales, or accessory management. - Strong understanding of dealer operations, field service coordination, and CRM tools. - Excellent communication, negotiation, and relationship management skills. - Willingness to travel extensively across India. In summary, this role offers you the opportunity to lead a nationwide OEM-backed initiative in the automotive protection and detailing ecosystem. You will be exposed to high-growth opportunities and receive attractive remuneration with performance-based incentives.,