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Workforce Analyst Teleperformance

2.0 - 10.0 years

0 Lacs

maharashtra

On-site

As a Real-time Analyst at the company, you will be responsible for the following key tasks: - Utilizing MIS and Power BI tools to analyze data and generate real-time reports - Collaborating with Schedulers (IEX) to ensure optimal staffing levels for operational efficiency - Conducting capacity planning to forecast resource requirements and meet service level goals - Working closely with Managers to implement strategies for improving workforce productivity To be considered for this role, you should possess the following qualifications: - 2-10 years of experience in a similar role - Proficiency in MIS, Power BI, and other relevant software applications - Strong analytical and problem-solving s...

Posted 2 months ago

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