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SAS Research and Development (SAS R&D) logo
Sr IT Operations Analyst SAS Research and Development (SAS R&D)

3.0 - 6.0 years

10 - 14 Lacs

pune

Work from Office

What you will do: The Supervisor, Information Technology role will supervise and work with your team providing quality service for internal and external SAS customers. Using IT Service Management best practices, you will lead your team technically as they respond to incidents, service requests, manage/execute changes, and triage service queues. You will work with service owners across SAS to ensure that the work the team is responsible for is well defined, well documented, and consistently measurable. Responsibilities: Monitor incident and request dashboards or queues to ensure the appropriate priority and triage during assigned shift. Work with the team, management, and SAS Service Owners t...

Posted 1 day ago

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