SAP SD Consultant

As a part of Hitachi Digital Services, you will be joining a global digital solutions and transformation business that focuses on unlocking potential through expertise, innovation, and technology. From enhancing theme park experiences to conserving natural resources and saving lives, our mission is to automate, modernize, optimize, and accelerate processes for a sustainable future. Our team consists of trusted transformers with deep engineering expertise, dedicated to inspiring the future and achieving great things in the world. **Key Responsibilities:** - Must have 5+ years of experience in SAP SD - Hands-on experience in SAP S4HANA - Investigate and resolve user-reported issues within the SAP SD module to ensure smooth business operations - Manage and address incidents in line with defined SLA timelines, ensuring timely resolution and minimal business impact - Carry out routine configuration changes such as updates to pricing conditions, creation of new customer master records, and maintenance of partner functions - Deliver L2/L3 support for end users by troubleshooting and resolving issues related to core SD transactions - Evaluate and implement minor to moderate change requests, including adjustments to order-to-cash processes, modifications to output forms, and the creation of new delivery types - Collaborate with other SAP functional teams such as FI, MM, and WM to resolve cross-functional issues effectively - Partner with the ABAP development team to address system bugs, develop enhancements, and deliver custom reports - Liaise with technical teams for the development and implementation of custom solutions involving user exits, BADIs, and other enhancement techniques - Customer service experience is a must - Good communication skills In addition, you will bring proven expertise in your area, contributing to the growth of the practice, acting as a subject matter expert, and mentoring other team members. Your consulting skills will play a crucial role in supporting both internal and external customers on the exciting journey Hitachi Digital Solutions has undertaken. **Qualifications Required:** - Proven experience in SAP SD and SAP S4HANA - Strong customer service experience - Good communication skills At Hitachi Digital Services, diversity, equity, and inclusion are integral to our culture. We believe in diverse thinking, allyship, and empowerment to achieve powerful results. We value your uniqueness and encourage individuals from all backgrounds to apply and realize their full potential as part of our team. We offer industry-leading benefits, support, and services to take care of your holistic health and wellbeing. Our commitment to life balance includes flexible arrangements that cater to your needs. By working alongside talented individuals in a supportive environment, you will experience a sense of belonging, autonomy, freedom, and ownership, fostering unexpected ideas and growth opportunities.,