We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What You’ll Do Good understanding of end-to-end core business processes of S/4HANA Sales & integrations Support implementation projects and deliver an outcome following SAP Activate methodology Ability to facilitate customer discussions and elaborate on the areas of proposed improvements Aptitude to define the problem concisely and propose solution Delivering billable components that meets a customer’s needs What You Bring 10+ years of SAP SD experience Degree in Engineering (BE, BTech) SAP Certified in S/4HANA Sales Strong knowledge in S/4HANA Sales and its integration with other components within SAP (FI / CO / MM / IM / TRA / EWM / TM) Preferred knowledge in localization topics (India localization, GST, other country localizations) Knowledge in SAP Global Trade Services will be an additional advantage. Knowledge of SAP ACTIVATE implementation methodology Strong client-facing experience and well-developed customer focus Solid oral and written communication skills Mobility is must – candidate must be ready to travel to project locations (short term and long term) Experience/exposure of show & tell workshops, SAP best practices Experience in business process configurations and testing of process scenarios At least 2-4 full cycle implementation/rollout experience and/or involved in implementation of EWM and experience as power user with ~ 3 years of experience will be an advantage Project experience of SAP S/4HANA conversion will be added advantage. Knowledge on SAP S/4HANA Public Cloud solution and SAP Innovation portfolio will be preferred Meet your team Digital Supply Chain practice within SAP Solution Delivery Centre helps our customers in their journey towards Intelligent Enterprise, S/4 Digital core, Innovation and S/4 Cloud in the areas of supply chain and logistics. We are looking for experienced consultants in S/4HANA Sales and related areas, with strong domain knowledge and or experience in SAP supply chain solutions to strengthen our delivery capability. #BusinessProcessT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 419182 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: . Show more Show less

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About The Team Join a passionate, multinational group of UX enthusiasts in defining SAP’s next generation products for app development and process automation. We value collaboration, creativity, and a user-first approach in everything we do. Let’s improve the world of business software together! The Role As a UX Designer in the SAP Build Product Suite team, you will … Discover and design User-Centric Experiences: Drive discovery, design, and rapidly iterate on user interfaces, ensuring they are intuitive, engaging, and aligned with user needs as well as business goals. Collaborate Cross-Functionally: Actively drive collaboration with product managers, engineers, and user assistance writers as one empowered product team to integrate design seamlessly into the user experience. Exchange feedback on interaction design, visual aesthetics, and usability needs. Collect and analyse User Data: Engage with users to gather feedback, plan and perform usability testing, and analyse behavioural data to continuously track down issues and improve your designs based on real user data. Stay on Top of Design Debt: Regularly and proactively audit and review the product and report on design bugs and deviations to ensure the product meets our high standards while it evolves, and our debt stays manageable. Champion Best Practices: Implement and evangelize design standards and best practices across the product team and help to build a strong design culture within the organization. The Role Requirement At least 3 years of proven experience in designing for complex software products, user experience, and interaction design with a proven track record to simplify complex information. Very good design and prototyping skills with a focus on clarity, consistency, and user-centric experiences. Proficiency with design tools (e.g., Figma), familiarity with design systems and technical understanding. Proven ability to collaborate effectively with cross-functional teams, especially product managers, software engineers, and content writers. Experience setting up and conducting user research effectively to run rapid iterations and inform design decisions. Strong organizational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment. Knowledge of the SVPG Product Operating Model is a plus. Ability to give, take and use feedback as an opportunity to grow and develop, a keen eye for everything design and a passion for advocating the value of user experience. Fluency in spoken and written English. #SAPTICareers #SAPBuildCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425355 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: . Show more Show less

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About The Team Our vision is to drive world-class customer experience, support and business outcomes. We achieve this by delivering exactly what is needed, at exactly the right time through expert delivery and enablement. We aim to strengthen SAP’s trusted partnership with customers and provide value realization, resulting in increased customer satisfaction, adoption and retention.We strive to further improve our innovative service portfolio with the goal to enable our customers to operate their SAP Solutions more efficiently and accelerate time to value when implementing new SAP innovations. We do this by leveraging best practices, standards, enablement, tools and processes. The purpose of the Customer Onboarding Center is to drive a globally centralized and scalable Onboarding practice ensuring expert support, guidance and enablement to our SAP customers during their onboarding and adoption cycle. As part of a unified onboarding approach, you will be providing best practice guidance to our customers during their implementation project, driving product adoption by assisting them to secure a fast and successful Go-Live. The Onboarding Advisor role ensures a unified execution for customer onboarding excellence. Specific activities include: PURPOSE AND OBJECTIVES SAP Supply Chain Management (SCM) is crucial for businesses as it enhances visibility, optimizes operations, and enables better decision-making, ultimately leading to increased efficiency, reduced costs, and improved customer satisfaction. We are looking to bolster our team with passionate people knowledgeable in SAP Supply Chain Management (SCM) & cloud ERP to expand our coverage both geographically and in scope. The Onboarding Advisor role is responsible delivering Embedded Launch Activities (EmLA) to customers, which include orchestrating the customer onboarding journey for SAP Supply Chain Management (SCM) & Cloud ERP from signature to successful go live. Onboarding Advisor ensures the delivery of expert guidance and enablement to our SAP customers during their onboarding cycle. This role ensures the delivery of a smooth transition from the sales cycle to project start, captures key business goals and project details, and provides targeted project guidance and risk mitigation throughout the onboarding project lifecycle. EXPECTATIONS AND TASKS Customer Deliverables Manage a portfolio of accounts, overseeing customer onboarding, implementation and adoption needs and assisting them to meet their objectives. Facilitate the transition from sales cycle to onboarding and project start Plan, manage and execute the delivery of a series of customer touchpoints to support and guide the customer during their implementation with an aim to achieve a successful on time go-live Validate and capture customer project plans and objectives Introduce customers to key resources and set onboarding delivery expectations Monitor customer project health, identify early warning signs for risk, utilize proper escalation channels to assist customers during times of need. Collaborate on the development of customer facing collaterals/ best practices in alignment with other stakeholders inside and outside the direct team Advise on areas of transformation, project and technology readiness Lead enablement planning in alignment with the customer’s business goals and identified needs Schedule and deliver targeted customer best practice guidance along the customer onboarding lifecycle Provide communication and status updates to internal and external stakeholders Advise on go-live planning approach Other Support/Attend customer enablement events as needed Continuously enhance your knowledge around topics within the SAP Supply Chain Management (SCM) & SAP Business Suite. Required Skills Understanding of SAP Supply Chain Management (SCM) & cloud ERP Hands-On experience on any of the SAP Supply Chain Management (SCM) solutions like TM, EWM, IBP, etc. Experience in multiple software implementations as a Project or Account Manager, Consultant, Presales or Product Engineering Deep understanding of onboarding lifecycle, from a strategic and tactical perspective Deep sense of accountability and ownership Knowledge of SAP internal processes around customer management Ability to quickly adapt to changing environments with attention to detail while maintaining the “bigger picture” Experience working in a global environment and willingness to adjust working hours occasionally Comfortable and experienced with delivering content to customers in a 1:1 or 1 to many environment Fluent in English (oral and written). Business level fluency in Additional languages like Japanes, Korean, any European is a huge plus Work Experience Minimum of 3 – 5 years of strong experience working with external clients and software implementations. History of helping customers navigate through setting up SAP solutions. Experience identifying common customer challenges and designing content to address these barriers in a 1:1 and 1:many fashion. Education And Qualifications / Skills And Competencies Strong ability to organize, prioritize and execute Capability to adapt to change and to meet a demanding workload Must be able to maintain a positive, solution oriented and professional manner throughout Strong oral and written communication skills with the ability to credibly present recommendations to senior levels in and outside the SAP organization. Ambition to acquire knowledge of our products and processes and be able to communicate and demonstrate their value to our customers Willingness and ability to effectively collaborate and communicate with key SAP account team members (CSP and IAE) or SAP Partner support teams Able to develop an “outside in” perspective to best represent and address our customer’s needs while maintaining SAP’s interests and objective What You Get From Us Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 429496 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: . Show more Show less

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Please note that all interviews will take place between 6:00 PM - 12:00 AM IST The Team Managing care services customer working for customers globally. This team services Concur's premium support deliverables. The team works directly with the customer's authorized support contact and deliverables solutions on customer systems in live system. This team is agile and flexible to work in the 24/7 staffing model. This team should be able to work on the weekends. The Role Select Care Support Consultant is a designated configuration expert, assigned to assist Select Care Customers globally. Troubleshoot issues and solve configuration cases. A successful individual in this position should be able to add, edit or removing configurable options as necessary along with be able to troubleshoot and provide resolution to any issue reported by the customer. The Select Care Support team member will be responsible for the following activities: Fulfill customer configuration needs Work with customers to analyze the requirements and provide suitable solutions. Report and present complete details of work performed. Adhere to SAP Concurs rules of engagement for working with customer Ensure adherence & improvement of set KPIs such as SLAs, technical expertise , customer satisfaction. Work towards removing roadblocks in terms of team's knowledge. Manage customer escalation and liaise with internal teams. Coach team members towards higher performance levels. Work towards improving customer satisfaction from the Service Administration and care services portfolio. Provide technical expertise at situations which demand higher level of expertise. Experience Ability to understand complex business requirements. Able to work with complex customer situations and translate requirements into configuration. Apply disciplined approach towards solving customer cases. Technical competence towards system configuration. Good people management skills. Should have managed complex customer situation. Creative solution development. Excellent communication and presentation skills. Analysis and troubleshooting skills. Knowledge about programming skills is a plus. Knowledge of software deployment life cycle and testing practice. Strong computer skills / Microsoft Office knowledge. Ability to present data in a skilled manner is highly desirable. #BusinessProcessT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 398450 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: . Show more Show less

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What You’ll Do Delivery of premium engagement remote and onsite assessment and expert services. Safeguard & Support customer teams in delivering critical projects. Helping customers with complex root cause analysis and problem resolution. High willingness to learn in the areas of new innovations and keeping abreast of relevant new SAP features / releases. Area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations at complex implementation What You Bring 5 to 9 years of experience in PMGM (Performance and Goal management) module in SuccessFactors. Minimum 4 implementations in the area of PMGM / Onboarding Worked in Succession Planning / Career Development Planning module Employee Central experience is must Hands-on experience in doing a use case for integration using APIs etc. Customer facing experience is must Experience in doing migration from ONB 1.0 to ONB 2.0 will be an added advantage Proven record in understanding application and business requirements and delivering results to stakeholders’ satisfaction. Meet your team As Premium Hub, CoE business process consultant, you will always be at the forefront of SAP’s innovations & leading technologies. Our Team provides you opportunities to work with a variety of SAP products, technologies & processes in all industry segments. SAP Adoption Services Center Group is recognized for its world-class service offerings. With our highly motivated employees worldwide we offer comprehensive services for every aspect of customers' software implementation and operation. The Premium Hub, Centre of Expertise (CoE) within SAP Adoption Services Center Group provides the expertise in application and technology areas to deliver high-end solutions to our MaxAttention and ActiveAttention customers. Location - Bangalore/Gurgaon/Pune/Mumba #BusinessProcessT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 417560 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: . Show more Show less

Requisition ID: 417565 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Employment Type: Regular Full Time Hiring Manager: Abhishek Srivastava Recruiter Name: Prannoy Ghosh Additional Locations: Career Level: T1 - T3 Levels This position is part of the SAP Returnship Program, seeking applicants who have been on a career break for a year or more and want to return to the workplace. What You'll Do As a COE Consultant, you will support our global customers transform SAP solutions to SAP S4HANA, SAP BTP, SAP BDC, AI and implement latest SAP innovations. You will need to present the results of your assessment findings and recommendations to customer IT and executive management. You have the chance to design, size, optimize & transform complex SAP landscapes, on which our largest customers run their businesses, to Intelligent ERP on-prem or to RISE with SAP or GROW with SAP. Your area of responsibility will extend to AI, BTP, Technical architecture, capacity planning, deep technical root cause analysis and introduction of best practices for design, build, deployment and run phases. You can grow fast becoming an expert on new technologies, troubleshooting, root cause analysis & optimization secrets. You’ve to be a good team player as we work as a global team across the globally distributed COEs and Mission Control Centres. You also need the ability to drill down into technical issues and resolve complex problems across SAP products including SAP SaaS & PaaS solutions. As our customers are globally present so a fluency in English is needed and limited travel of course, is part of the role subject to prevailing situations. What You Bring 3-14 years of experience in the areas of SAP AI, system upgrades, S/4H conversions, DB migration, BTP & managing operations of large SAP Landscapes. Experience of SAP version upgrades, OS/DB migrations, Unicode conversion, HANA & ASE migration, S/4H Conversion along with DC relocation or Cloud migration. Familiar with SUM-DMO optimization techniques. You’ve done system monitoring, troubleshooting of performance issues, backup, restore & recovery and HANA replication. Good if you have done SAP IAS/SSO setup, Tricentis, Workzone, AD integration, Web Dispatcher setup, SAP cloud connector integration etc. Experience in SAP landscape design, system sizing, roadmap & migration planning to S4HANA, SAP BTP, data volume management, UI and Fiori. Meet Your Team The Center of Expertise (CoE) of Customer Success & Delivery Services of SAP provides expertise in application and technology areas to deliver high-end support to our Max Attention & Active Attention customers. Location: Gurgaon/Bangalore/Pune/Mumbai #SAPReturnshipIndiaCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 417565 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: . Show more Show less

We help the world run better . About the team: Join a passionate, multinational group of UX enthusiasts in defining SAP s next generation products for app development and process automation. We value collaboration, creativity, and a user-first approach in everything we do. Let s improve the world of business software together! The Role: As a UX Designer in the SAP Build Product Suite team, you will Discover and design User-Centric Experiences: Drive discovery, design, and rapidly iterate on user interfaces, ensuring they are intuitive, engaging, and aligned with user needs as well as business goals. Collaborate Cross-Functionally: Actively drive collaboration with product managers, engineers, and user assistance writers as one empowered product team to integrate design seamlessly into the user experience. Exchange feedback on interaction design, visual aesthetics, and usability needs. Collect and analyse User Data: Engage with users to gather feedback, plan and perform usability testing, and analyse behavioural data to continuously track down issues and improve your designs based on real user data. Stay on Top of Design Debt: Regularly and proactively audit and review the product and report on design bugs and deviations to ensure the product meets our high standards while it evolves, and our debt stays manageable. Champion Best Practices: Implement and evangelize design standards and best practices across the product team and help to build a strong design culture within the organization. The Role Requirement: At least 3 years of proven experience in designing for complex software products, user experience, and interaction design with a proven track record to simplify complex information. Very good design and prototyping skills with a focus on clarity, consistency, and user-centric experiences. Proficiency with design tools (e.g., Figma), familiarity with design systems and technical understanding. Proven ability to collaborate effectively with cross-functional teams , especially product managers, software engineers, and content writers. Experience setting up and conducting user research effectively to run rapid iterations and inform design decisions. Strong organizational skills , with the ability to manage multiple projects and deadlines in a fast-paced environment. Knowledge of the SVPG Product Operating Model is a plus. Ability to give, take and use feedback as an opportunity to grow and develop , a keen eye for everything design and a passion for advocating the value of user experience. Fluency in spoken and written English. #SAPTICareers #SAPBuildCareers Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425355 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 425355 Posted Date: Jun 13, 2025 Work Area: Software-User Experience Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

We help the world run better . Summary SAP Enterprise Cloud Service is a public and private cloud managed services provider. Within ECS Technical Operations Basis technology unit is responsible for 24x7 Application support and services along with adopting the newer technology and automation to ease the day-to-day operations EXPECTATIONS AND TASKS As Operations specialist you are responsible for: Ensuring Day to Day quality service delivery Defining and tracking various service KPI and SLA s Deescalating the running escalations Working towards automating various day to day operational tasks Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA Handling the OnCall duty Process improvement on the daily operational activities Driving the projects and programs Able to coordinate and orchestrate the work between the teams Strong collaboration with other units within and outside ECS units Required Skills 8+ year work experience in Basis administration 2+ year experience in SQL database technical support 5+ years experience in service delivery in global teams Experience in System Upgrade, Add-On Installation and handling the SSL certificates. Experience in handling the Managed Service Delivery model. Managing the operations and 24/7 delivery unit Understanding and working experience in SLA/KPI tracking Familiar with ITIL concepts of Service Management, Change Management and Root Cause Analysis Understanding of hyperscalers concepts Working experience in a global team with 24/7 support De-escalation experience on IT incidents and requests Management of multiple activities requiring cross team coordination Nice to have ITIL Certification Project management experience Executive reporting experience Able to communicate successfully at different levels of the organization ABOUT THE TEAM Current team size of 25 people Global team spread across India, Germany and Mexico Diverse and different level of expertise in the team Combination of Technical and Operational delivery experts #SAPECSCareers #ITT2 Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 426445 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 426445 Posted Date: Jun 13, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

We help the world run better . ABOUT THE TEAM Our vision is to drive world-class customer experience, support and business outcomes. We achieve this by delivering exactly what is needed, at exactly the right time through expert delivery and enablement. We aim to strengthen SAP s trusted partnership with customers and provide value realization, resulting in increased customer satisfaction, adoption and retention.We strive to further improve our innovative service portfolio with the goal to enable our customers to operate their SAP Solutions more efficiently and accelerate time to value when implementing new SAP innovations. We do this by leveraging best practices, standards, enablement, tools and processes. The purpose of the Customer Onboarding Center is to drive a globally centralized and scalable Onboarding practice ensuring expert support, guidance and enablement to our SAP customers during their onboarding and adoption cycle. As part of a unified onboarding approach, you will be providing best practice guidance to our customers during their implementation project, driving product adoption by assisting them to secure a fast and successful Go-Live. The Onboarding Advisor role ensures a unified execution for customer onboarding excellence. Specific activities include: PURPOSE AND OBJECTIVES SAP Supply Chain Management (SCM) is crucial for businesses as it enhances visibility, optimizes operations, and enables better decision-making, ultimately leading to increased efficiency, reduced costs, and improved customer satisfaction. We are looking to bolster our team with passionate people knowledgeable in SAP Supply Chain Management (SCM) cloud ERP to expand our coverage both geographically and in scope. The Onboarding Advisor role is responsible delivering Embedded Launch Activities (EmLA) to customers, which include orchestrating the customer onboarding journey for SAP Supply Chain Management (SCM) Cloud ERP from signature to successful go live. Onboarding Advisor ensures the delivery of expert guidance and enablement to our SAP customers during their onboarding cycle. This role ensures the delivery of a smooth transition from the sales cycle to project start, captures key business goals and project details, and provides targeted project guidance and risk mitigation throughout the onboarding project lifecycle. EXPECTATIONS AND TASKS Customer Deliverables o Manage a portfolio of accounts, overseeing customer onboarding, implementation and adoption needs and assisting them to meet their objectives. o Facilitate the transition from sales cycle to onboarding and project start o Plan, manage and execute the delivery of a series of customer touchpoints to support and guide the customer during their implementation with an aim to achieve a successful on time go-live o Validate and capture customer project plans and objectives o Introduce customers to key resources and set onboarding delivery expectations o Monitor customer project health, identify early warning signs for risk, utilize proper escalation channels to assist customers during times of need. o Collaborate on the development of customer facing collaterals/ best practices in alignment with other stakeholders inside and outside the direct team o Advise on areas of transformation, project and technology readiness o Lead enablement planning in alignment with the customer s business goals and identified needs o Schedule and deliver targeted customer best practice guidance along the customer onboarding lifecycle o Provide communication and status updates to internal and external stakeholders o Advise on go-live planning approach Other o Support/Attend customer enablement events as needed o Continuously enhance your knowledge around topics within the SAP Supply Chain Management (SCM) SAP Business Suite. REQUIRED SKILLS: Understanding of SAP Supply Chain Management (SCM) cloud ERP . Hands-On experience on any of the SAP Supply Chain Management (SCM) solutions like TM, EWM, IBP, etc. Experience in multiple software implementations as a Project or Account Manager, Consultant, Presales or Product Engineering Deep understanding of onboarding lifecycle, from a strategic and tactical perspective Deep sense of accountability and ownership Knowledge of SAP internal processes around customer management Ability to quickly adapt to changing environments with attention to detail while maintaining the bigger picture Experience working in a global environment and willingness to adjust working hours occasionally Comfortable and experienced with delivering content to customers in a 1:1 or 1 to many environment Fluent in English (oral and written). Business level fluency in Additional languages like Japanes, Korean, any European is a huge plus WORK EXPERIENCE Minimum of 3 - 5 years of strong experience working with external clients and software implementations. History of helping customers navigate through setting up SAP solutions. Experience identifying common customer challenges and designing content to address these barriers in a 1:1 and 1:many fashion. EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES Strong ability to organize, prioritize and execute Capability to adapt to change and to meet a demanding workload Must be able to maintain a positive, solution oriented and professional manner throughout Strong oral and written communication skills with the ability to credibly present recommendations to senior levels in and outside the SAP organization. Ambition to acquire knowledge of our products and processes and be able to communicate and demonstrate their value to our customers Willingness and ability to effectively collaborate and communicate with key SAP account team members (CSP and IAE) or SAP Partner support teams Able to develop an outside in perspective to best represent and address our customer s needs while maintaining SAP s interests and objective WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you re searching for a company that s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 429496 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 429496 Posted Date: Jun 13, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

We help the world run better . SUMMARY As part of SAP s Commerce unit the Suite and Integration team helps to drive innovation and excellence in cross-domain, end-to-end business processes by delivering seamless and scalable integrations for SAP Commerce Cloud. Additionally, we build and maintain advanced B2B portals that facilitate seamless interactions and transactions between businesses, improving the customer experience. The Suite and Integration team is located across Bangalore and Walldorf. THE ROLE To fit into our team, you should be passionate about software development and understand the importance of product quality and customer needs. You ll work on challenging development projects in an ambitious and highly efficient team. Several technologies and system environments are part of your work, and collaboration with other groups is crucial. We apply agile methodologies and you will make sure that we execute efficiently along these principles and meet high quality standards with our developments. The role combines the below mentioned tasks of an Associate Developer for one of our development teams. In this role you will: Design, code and test product features by following agile development practices and according to the Quality, Security and Performance Product standards Work closely with architects across the SAP Industries and CX organisation Demonstrate excellent quality, design, development and delivery skills in scrum teams working in short development and release cycles Support Continuous Integration tasks for our pipeline Apply latest cutting-edge cloud technologies Work with geographically distributed teams seamlessly ROLE REQUIREMENTS University degree in computer science engineering or related field 3 to 4 years of experience in development Knowhow of Cloud and Open Source, Object-Oriented Concepts Java programming and Data Structures Java Script/Node JS/Angular JS, React JS Micro Services, Kubernetes, Docker etc. Knowhow of Databases (HANA, MongoDB, Postgres) Familiarity with Github, CICD Web Technologies API/REST/ODATA/HTTP, JSON Any prior experience or knowhow of SAP Commerce will be preferred SAP Business Technology Platform (Cloud Platform) Integration will be an added advantage Understanding of SAP Development process is a plus Ability to work on multiple parallel releases Ability to working in a distributed team Ability to work in a scrum-based agile mod #DevT2 Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 429383 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 429383 Posted Date: Jun 13, 2025 Work Area: Software-Design and Development Career Status: Graduate Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

We help the world run better WHAT YOULL DO Working in operations team ensure timely and effective response to major incidents and crises. Coordinate with various teams to resolve incidents and restore normal service operations as quickly as possible. Perform root cause analysis for all major incidents. Develop and implement preventive measures to avoid recurrence. Perform regular maintenance tasks for databases, including backups, updates, and patch management, to ensure the stability and security. Maintain clear and effective communication with stakeholders throughout the incident lifecycle. Provide regular updates on incident status, impact, and resolution efforts. Continuously monitor system performance, identify issues, and implement solutions to maintain optimal functionality. Implement and monitor security measures to protect data and ensure compliance with industry standards. Work closely with cross-functional teams to align operations with business objectives and drive continuous improvement. Drive continuous improvement initiatives to increase operational efficiency, security, and system availability WHAT YOU BRING 8 - 12 years of work experience in technical operation of SAP HANA Database, SAP HANA Cloud and BTP platform. Experience in DB installation, upgrade, planning, setup, and implementation. Experience in troubleshooting and performing in-depth root cause analysis of issues. Hands-on experience in both scale-up and scale-out HANA systems. Strong technical knowledge in DB security, backup and recovery, system copies, high availability and disaster recovery scenarios, and replication knowledge. Experience in SAP HANA Cloud implementation, deployments, and migrations from on-premises environments. Experience in managing SAP BTP environments, including configuration, maintenance, and optimization. Knowledge in performance troubleshooting and optimization at database level. Willingness to learn and own topics and share knowledge with the team. Willingness to take on-call duty and weekend tasks. Capable of working in an international team environment MEET YOUR TEAM As part of Corporate Processes and Information Technology(CP&IT), IT Operations is SAPs platform provider and responsible for running SAP s critical business applications. Within IT Operations, the service unit Business Infrastructure Operations (BIO) is responsible for 24x7 secure operations of important and critical SAP systems and applications embedded in an international delivery approach. BIO runs hybrid environment with various operating systems and databases on on-prem, IaaS on Public (Azure) and Private cloud Infrastructure. BIO works in close collaboration with SAP development and porting teams as a trusted partner to implement the latest and greatest product releases which serve as reference to SAP customers. The teams are distributed globally and located in Germany, India and Mexico. Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 428207 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 428207 Posted Date: Jun 10, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you'll do In your role as an SAP Utilities Architect, you will be responsible to provide advisory and implementation services to evaluate, design, and develop solution architectures and re-usable architecture assets in their area of expertise in utilities Industry across regulated and de-regulated market scenarios and across line of services like Electricity, Gas, Water and Wastewater. You will collaborate closely with your team members to ensure success of the customer. In your day-to-day you will: Acts as trusted advisor on strategic accounts and faces to client middle and top management level Actively support entire Sales and Delivery cycles Support knowledge sharing initiatives and identify training needs for strategic areas Define and maintain consulting services definition & maintenance Take up leadership role in engaging with large and strategic customer engagements Engage with C-level stake holders in understanding business requirements, current solution landscape and propose newer solutions and applications that provide enhanced value from customer perspective Evaluate, designs, and develops solution architectures and re-usable architecture assets in their area of expertise in Utilities Industry across regulated and de-regulated market scenarios and across line of services like Electricity, Gas, Water and Wastewater Provide expert consulting services for customers and projects around key solution areas such as Customer engagement, DM/EDM/AMI, B&I and FICA. Drive strategic programs/practice initiatives and manage and lead a team achieve the organizational goals. What you bring Do you carry a minimum of 12 - 14 years’ total experience with 3-4 years of experience in an architect role? Are you skilled in managing senior customer as well as internal stakeholders? Are you analytical, self-motivated, and enjoy problem solving? Do you enjoy continuous learning and working efficiently in a fast-paced environment? If this sounds like you, do you also bring: Possess in depth knowledge in the Utilities domain and experience working in electricity, gas or water utilities industries Experience in implementation of S/4HANA for Utilities Billing & Invoicing, RTP billing and should have working knowledge of Device Management, Energy Data Management, AMI and Smart Meters integration as well as Customer Engagement. Deep understanding of SAP's S/4HANA Utilities solution and service offerings including packaged solutions Experience working with regulated/ de-regulated market environments Clear alignment and cooperation across Client and SAP teams. Experience in gathering requirements from Customers, Preparing the Business Process Design Document, configuring the system and preparing functional specifications and project relevant documentation. Innovation mindset in identifying and developing new cross-customer topics. Ability to effectively mentor and guide team members to achieve Project Objectives in addition to their professional development goals. Knowledge of Cloud Solutions like Cloud of Energy, eMobility, Field Service Management, Subscription Management, Service Cloudv2, Signavio Process Insights. Familiarity with Convergent Invoicing and comprehension of market processes for deregulation are required. Proficiency in Activate Methodology and expertise in Design Thinking Bachelor’s Degree – Master’s degree preferred but not required. Certification on SAP Utilities. Excellent communication and presentation skills. Team player and ability to work successfully in culturally diverse environments. Meet your team Together with your team, you will work on delivering advisory as well as implementation services to Utilities customers, leveraging solutions such as SAP S/4 HANA for Utilities and related suite of solutions. Your team is actively engaged with customers across geographies to ensure their success and deliver value through our service offerings. Your team delivers a unique combination of platform, cloud, innovative industry solutions and transformation expertise to help Utilities grow revenues, improve cash flow & increase margins. #BusinessProcessT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 420121 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About the Team: The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures. Enhanced Operations Service Execution Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services. The Role: We are looking for an experienced SAP technology professional expert for the Enhanced Operations Service (EOS) team who should have a proven track record in at least in one of the areas like SAP Basis, HANA DB, Server management, Critical Situation Handling, Project Management, with a strong technical and process background. A customer first mindset is a must. As an EOS Service Execution Specialist - you are responsible for: Ensure the execution of planned changes requested by customers are completed as per the activity schedule, tracking, and achieving various ambitious service KPI and SLA’s. Immediate execution of customer service request which are critical during special phases of the customer life cycle. Quick responses during escalations, ensure no service requests are impacted in the delivery phase, identifying and driving initiatives to improve the customer operations. Analyse customer feedback on the service request execution quality and bring about changes in a more structured and time bound manner. Drive feedback relevant to procedure and process with relevant teams and drive it to completion. Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units. Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery Process improvement initiatives for daily operational activities Streamline standard operating procedures by focussing on automation enhancements. Role Requirements: Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management. 15+ years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration) Hands-on experience with Business Objects Products (BOBI, BODS etc.) Hands-on experience in UNIX/Linux OS, HANA and Sybase ASE Database relevant. Working knowledge of Network and Storage. Excellent hands-on experience in one of the areas like Basis, Lifecycle events (Upgrades / Updates). SAP Project Management, Support Knowledge of products like SAP Cloud-Connector, S4 would be essential. Excellent hands-on experience with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE) Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support is an added advantage. Hands-on experience with working on System Copies, DB export-import, and disaster recovery strategy, Client administration, Application upgrades and migrations is essential. Experience in working with Linux pacemaker environment is required. Hands-on experience with the following products is preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) is preferred. Experience working in an international environment, being able to work effectively with international and virtual teams. Capable in technical documentation and creation of knowledge-based assets (KBAs) Ability to continuously acquire new knowledge proactively and independently. Analytical and solution-oriented thinking Experience in working with ITIL framework, certification. Strong customer service focus with Customer first Mindset #SAPECSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 424121 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. ABOUT THE TEAM Our vision is to drive world-class customer experience, support and business outcomes. We achieve this by delivering exactly what is needed, at exactly the right time through expert delivery and enablement. We aim to strengthen SAP’s trusted partnership with customers and provide value realization, resulting in increased customer satisfaction, adoption and retention.We strive to further improve our innovative service portfolio with the goal to enable our customers to operate their SAP Solutions more efficiently and accelerate time to value when implementing new SAP innovations. We do this by leveraging best practices, standards, enablement, tools and processes. The purpose of the Customer Onboarding Center is to drive a globally centralized and scalable Onboarding practice ensuring expert support, guidance and enablement to our SAP customers during their onboarding and adoption cycle. As part of a unified onboarding approach, you will be providing best practice guidance to our customers during their implementation project, driving product adoption by assisting them to secure a fast and successful Go-Live. The Onboarding Advisor role ensures a unified execution for customer onboarding excellence. Specific activities include: PURPOSE AND OBJECTIVES SAP Supply Chain Management (SCM) is crucial for businesses as it enhances visibility, optimizes operations, and enables better decision-making, ultimately leading to increased efficiency, reduced costs, and improved customer satisfaction. We are looking to bolster our team with passionate people knowledgeable in SAP Supply Chain Management (SCM) & cloud ERP to expand our coverage both geographically and in scope. The Onboarding Advisor role is responsible delivering Embedded Launch Activities (EmLA) to customers, which include orchestrating the customer onboarding journey for SAP Supply Chain Management (SCM) & Cloud ERP from signature to successful go live. Onboarding Advisor ensures the delivery of expert guidance and enablement to our SAP customers during their onboarding cycle. This role ensures the delivery of a smooth transition from the sales cycle to project start, captures key business goals and project details, and provides targeted project guidance and risk mitigation throughout the onboarding project lifecycle. EXPECTATIONS AND TASKS Customer Deliverables o Manage a portfolio of accounts, overseeing customer onboarding, implementation and adoption needs and assisting them to meet their objectives. o Facilitate the transition from sales cycle to onboarding and project start o Plan, manage and execute the delivery of a series of customer touchpoints to support and guide the customer during their implementation with an aim to achieve a successful on time go-live o Validate and capture customer project plans and objectives o Introduce customers to key resources and set onboarding delivery expectations o Monitor customer project health, identify early warning signs for risk, utilize proper escalation channels to assist customers during times of need. o Collaborate on the development of customer facing collaterals/ best practices in alignment with other stakeholders inside and outside the direct team o Advise on areas of transformation, project and technology readiness o Lead enablement planning in alignment with the customer’s business goals and identified needs o Schedule and deliver targeted customer best practice guidance along the customer onboarding lifecycle o Provide communication and status updates to internal and external stakeholders o Advise on go-live planning approach Other o Support/Attend customer enablement events as needed o Continuously enhance your knowledge around topics within the SAP Supply Chain Management (SCM) & SAP Business Suite. REQUIRED SKILLS: Understanding of SAP Supply Chain Management (SCM) & cloud ERP . Hands-On experience on any of the SAP Supply Chain Management (SCM) solutions like TM, EWM, IBP, etc. Experience in multiple software implementations as a Project or Account Manager, Consultant, Presales or Product Engineering Deep understanding of onboarding lifecycle, from a strategic and tactical perspective Deep sense of accountability and ownership Knowledge of SAP internal processes around customer management Ability to quickly adapt to changing environments with attention to detail while maintaining the “bigger picture” Experience working in a global environment and willingness to adjust working hours occasionally Comfortable and experienced with delivering content to customers in a 1:1 or 1 to many environment Fluent in English (oral and written). Business level fluency in Additional languages like Japanes, Korean, any European is a huge plus WORK EXPERIENCE Minimum of 3 – 5 years of strong experience working with external clients and software implementations. History of helping customers navigate through setting up SAP solutions. Experience identifying common customer challenges and designing content to address these barriers in a 1:1 and 1:many fashion. EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES Strong ability to organize, prioritize and execute Capability to adapt to change and to meet a demanding workload Must be able to maintain a positive, solution oriented and professional manner throughout Strong oral and written communication skills with the ability to credibly present recommendations to senior levels in and outside the SAP organization. Ambition to acquire knowledge of our products and processes and be able to communicate and demonstrate their value to our customers Willingness and ability to effectively collaborate and communicate with key SAP account team members (CSP and IAE) or SAP Partner support teams Able to develop an “outside in” perspective to best represent and address our customer’s needs while maintaining SAP’s interests and objective WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 429496 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! What you'll do As an FI-CA (Financial Contract Accounting) Developer your main task will be to apply your understanding of the Cash collections business process and drive continuous improvement with focus on quality, stability, usability, maintainability and ultimate customer satisfaction. You will be part of an Agile team and work on backlog items related to configuration, FI-CA integration with other components like Treasury, Tax, controlling; solutioning, developing functionalities in ABAP, testing, problem solving and interacting with our business stakeholders to roll out SAP FI-CA within SAP, improve cash collections process and resolve day to day operational issues that might come up. You will be responsible for: Committing to sprint goals and delivering while staying up to date with new developments and technologies around SAP FI-CA. All process areas relevant to Contracts Accounts Receivables (SAP FI-CA) and candidates with technical background are preferred. What you bring Minimum 4 years of experience in advanced capabilities with "ABAP for Cloud" and "Standard ABAP" including ABAP development workbench and ABAP development toolkit (ADT on Eclipse) - Service Definitions and OData(For both V2 and V4), BAPI's, XML, BADI's, Fiori and Fiori Elements, JavaScript a plus workflows, Adobe forms, ALV reports, etc Preferred experience with SAP FI/SAP FI-CA, FSCD and Cash Collections processes with a delivery focused background. Experience with SAP Business Technology Platform (BTP), SAP Analytics Cloud (SAC) / Business Data Cloud(BDC) and SAP Integration technologies (SAP Cloud Integration) connecting SAP & non-SAP solutions is a plus Meet your team Cash Collections and Revenue Accounting, within the Corporate Processes & IT organization, is responsible for the implementation, delivery & operations of SAP's Cash Collections and Revenue Accounting applications/solutions within SAP. We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 387332 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About the Team: The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures. Enhanced Operations Service Execution Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services. The Role: We are looking for an experienced SAP technology professional expert for the Enhanced Operations Service (EOS) team who should have a proven track record in at least in one of the areas like SAP Basis, HANA DB, Server management, Critical Situation Handling, Project Management, with a strong technical and process background. A customer first mindset is a must. As an EOS Service Execution Specialist - you are responsible for: Ensure the execution of planned changes requested by customers are completed as per the activity schedule, tracking, and achieving various ambitious service KPI and SLA’s. Immediate execution of customer service request which are critical during special phases of the customer life cycle. Quick responses during escalations, ensure no service requests are impacted in the delivery phase, identifying and driving initiatives to improve the customer operations. Analyse customer feedback on the service request execution quality and bring about changes in a more structured and time bound manner. Drive feedback relevant to procedure and process with relevant teams and drive it to completion. Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units. Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery Process improvement initiatives for daily operational activities Streamline standard operating procedures by focussing on automation enhancements. Role Requirements: Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management. 15+ years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration) Hands-on experience with Business Objects Products (BOBI, BODS etc.) Hands-on experience in UNIX/Linux OS, HANA and Sybase ASE Database relevant. Working knowledge of Network and Storage. Excellent hands-on experience in one of the areas like Basis, Lifecycle events (Upgrades / Updates). SAP Project Management, Support Knowledge of products like SAP Cloud-Connector, S4 would be essential. Excellent hands-on experience with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE) Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support is an added advantage. Hands-on experience with working on System Copies, DB export-import, and disaster recovery strategy, Client administration, Application upgrades and migrations is essential. Experience in working with Linux pacemaker environment is required. Hands-on experience with the following products is preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) is preferred. Experience working in an international environment, being able to work effectively with international and virtual teams. Capable in technical documentation and creation of knowledge-based assets (KBAs) Ability to continuously acquire new knowledge proactively and independently. Analytical and solution-oriented thinking Experience in working with ITIL framework, certification. Strong customer service focus with Customer first Mindset #SAPECSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 424121 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About the team: Join a passionate, multinational group of UX enthusiasts in defining SAP’s next generation products for app development and process automation. We value collaboration, creativity, and a user-first approach in everything we do. Let’s improve the world of business software together! The Role: As a UX Designer in the SAP Build Product Suite team, you will … Discover and design User-Centric Experiences: Drive discovery, design, and rapidly iterate on user interfaces, ensuring they are intuitive, engaging, and aligned with user needs as well as business goals. Collaborate Cross-Functionally: Actively drive collaboration with product managers, engineers, and user assistance writers as one empowered product team to integrate design seamlessly into the user experience. Exchange feedback on interaction design, visual aesthetics, and usability needs. Collect and analyse User Data: Engage with users to gather feedback, plan and perform usability testing, and analyse behavioural data to continuously track down issues and improve your designs based on real user data. Stay on Top of Design Debt: Regularly and proactively audit and review the product and report on design bugs and deviations to ensure the product meets our high standards while it evolves, and our debt stays manageable. Champion Best Practices: Implement and evangelize design standards and best practices across the product team and help to build a strong design culture within the organization. The Role Requirement: At least 3 years of proven experience in designing for complex software products, user experience, and interaction design with a proven track record to simplify complex information. Very good design and prototyping skills with a focus on clarity, consistency, and user-centric experiences. Proficiency with design tools (e.g., Figma), familiarity with design systems and technical understanding. Proven ability to collaborate effectively with cross-functional teams , especially product managers, software engineers, and content writers. Experience setting up and conducting user research effectively to run rapid iterations and inform design decisions. Strong organizational skills , with the ability to manage multiple projects and deadlines in a fast-paced environment. Knowledge of the SVPG Product Operating Model is a plus. Ability to give, take and use feedback as an opportunity to grow and develop , a keen eye for everything design and a passion for advocating the value of user experience. Fluency in spoken and written English. #SAPTICareers #SAPBuildCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425355 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. SAP Enterprise Cloud Services (ECS) is part of the Product Engineering board area in SAP. ECS is responsible for providing cloud-hosted infrastructure, technical & application managed services to our SAP private cloud customers. The Technical Service Manager (TSM) is the single point of contact for all technical topics in the context of the customer’s S/4 HANA Private Cloud engagement. What will you do As a Technical Service Manager, you will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team. TSMs play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. You will act as a trusted technical advisor to our customers and partners. This includes analyzing customers’ business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities, and accompany them throughout their entire cloud transformation journey. As Technical Service Manager, you will be responsible for the following tasks: Primary contact for customers for discussions about SAP technology and innovations, and serves as an escalation point person for technical issues, service requests, and incidents. Understand the customer's business, goals, and challenges to suggest technical solutions & services. Offer comprehensive knowledge of SAP S/4HANA architecture, conversion, migration path, methodology, and tools. Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine). Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes. Design an optimal SAP configuration to maximize system performance and availability. Identify and position offerings by SAP that deliver value to the customer. What you need to bring Minimum 7+ years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis). Minimum 3 years of experience in a customer-facing role. Hands-on experience and working knowledge of Unix/Linux flavors, SAP HANA, and Sybase databases. Experience in de-escalating critical situations. Fluency in English is mandatory. Fluency in Spanish, Italian, Portuguese, or Turkish is an advantage. Solid know-how in SAP Technologies and Products (SAP certification highly beneficial). Hyperscalers certification (AWS, Azure, GCP) is a plus. Meet your team ECS organization is a global organization and the regional TSM team is in Spain, Italy, and India. We are a highly diverse and positive-spirited bunch of colleagues. Next to our obsession for customer satisfaction, we value internal knowledge sharing & collaboration as well as making the ECS organization a little better every day. We ask for your application to be submitted in English language only. #sapecscareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 426670 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Summary SAP Enterprise Cloud Service is a public and private cloud managed services provider. Within ECS Technical Operations Basis technology unit is responsible for 24x7 Application support and services along with adopting the newer technology and automation to ease the day-to-day operations EXPECTATIONS AND TASKS As Operations specialist you are responsible for: Ensuring Day to Day quality service delivery Defining and tracking various service KPI and SLA’s Deescalating the running escalations Working towards automating various day to day operational tasks Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA Handling the OnCall duty Process improvement on the daily operational activities Driving the projects and programs Able to coordinate and orchestrate the work between the teams Strong collaboration with other units within and outside ECS units Required Skills 8+ year work experience in Basis administration 2+ year experience in SQL database technical support 5+ years’ experience in service delivery in global teams Experience in System Upgrade, Add-On Installation and handling the SSL certificates. Experience in handling the Managed Service Delivery model. Managing the operations and 24/7 delivery unit Understanding and working experience in SLA/KPI tracking Familiar with ITIL concepts of Service Management, Change Management and Root Cause Analysis Understanding of hyperscalers concepts Working experience in a global team with 24/7 support De-escalation experience on IT incidents and requests Management of multiple activities requiring cross team coordination Nice to have ITIL Certification Project management experience Executive reporting experience Able to communicate successfully at different levels of the organization ABOUT THE TEAM Current team size of 25 people Global team spread across India, Germany and Mexico Diverse and different level of expertise in the team Combination of Technical and Operational delivery experts #SAPECSCareers #ITT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 426445 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What You'll Do As Business Process Associate (Techno-Functional) you will analyze SAP solutions in your respective area for our global customers and present the results of your findings and recommendations to IT managers and executives. You should have functional expertise in the areas like Plan2Produce/ A2R / ePPM or CPM / EWM / TM with experience in requirement gathering, configuration, gap identification, preparation of functional specification, issue resolutions etc. Technical skills in ABAP, CDS, ODATA, Webservices, BAPI, IDOCS/ALE, AMDP, BOPF, RAP, CAP etc. in S/4 HANA Digital Supply Chain Execution Process Areas and EWM/TM will be an added advantage. Exposure to Gen AI uses cases, BPA, Activation of S4HANA ISLM uses cases are preferred. Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations. You should be keen to learn and grasp new technologies like S/4HANA, Cloud Platform etc. and to deliver high quality services to our customers in India and abroad. You must be a good team player and to deliver our services globally to customers. Travel of course, is part of the business. What You Bring Relevant Post Qualification Experience: 2 to 4 years Implementation & Support Project Experience: 2 end-to-end implementation cycles Functional / Business Process knowledge: PP / PM / PPM / DMC / EWM / TM Programming skills (added advantage): ABAP, ABAP on HANA, CDS, ODATA, AMDP, BOPF, RAP, CAP, AI/ML Use Cases Educational Background: A very good bachelor’s degree in Engineering / Technology Travel: Willing to travel in India & Abroad ABAP Performance analysis skills & integration knowledge with other SAP modules / SAP Products & third party applications will be an added advantage. Meet your team The Premium Hub CoE (Centre of Expertise) within SAP CS&D (Customer Success & Delivery) provides the expertise in application & technology areas to deliver high-end engineering services to our Premium Engagement (MaxAttention) customers. #SAPInternalT1 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 412435 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: . Show more Show less