Applications Managed Services Engineer (L2) NTT DATA

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As an Application Managed Services Engineer (L2) at NTT DATA, your role involves providing a managed service to clients to ensure the operational continuity of their Packaged Application technologies, including ERP, Middleware, and other business-critical software. You will be responsible for proactively monitoring, identifying, investigating, and resolving Application-based incidents, service requests, and alerts to maintain client satisfaction within service level agreements (SLAs). In this position, your primary objective will be to review client requests or tickets and apply your technical and process knowledge to resolve them efficiently. You will focus on second-line support for incide...

Posted 2 months ago

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Junior SAP Engineer NTT DATA

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As an Application Managed Services Engineer (L2) at NTT DATA, you will play a crucial role in providing a managed service to clients, ensuring the operational efficiency of Packaged Application technologies such as ERP, Middleware, and other essential software. Your responsibilities will involve proactively monitoring, identifying, investigating, and resolving Application-based incidents, service requests, and alerts. Your main objective will be to review client requests or tickets, applying your technical expertise to resolve them promptly within the service level agreement (SLA). You will focus on second-line support for incidents and requests with medium complexity, ensuring the smooth op...

Posted 3 months ago

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