8 - 13 years
3 - 15 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
We are looking for an experienced SAP Fieldglass Consultant who specializes in implementation, incident management, and end-user support. The candidate will work closely with cross-functional teams and vendors to deliver robust SAP Fieldglass solutions supporting contingent workforce and services procurement.
Lead and support end-to-end SAP Fieldglass implementations including requirement gathering, solution design, configuration, testing, and deployment
Configure modules such as Contingent Workforce Management (CWM), Statement of Work (SOW), and Services Procurement
Coordinate with SAP Fieldglass and client stakeholders during blueprint, realization, and deployment phases
Ensure Fieldglass is correctly integrated with SAP ERP (e.g., S/4HANA or ECC) and third-party systems
Monitor and manage incident tickets related to SAP Fieldglass
Perform root cause analysis, resolve issues, and ensure timely ticket closure as per SLAs
Collaborate with SAP and third-party vendors to address complex incidents and system bugs
Provide L2/L3 support to end-users and super users
Manage user access, role creation, and permissions within Fieldglass
Conduct training sessions and develop knowledge articles, user guides, and SOPs
Support user acceptance testing (UAT) and post-go-live activities
4+ years of hands-on experience in SAP Fieldglass with at least one full-cycle implementation
Strong expertise in Fieldglass modules such as CWM, SOW, and Services Procurement
Experience with Fieldglass integration to SAP ECC/S4HANA, Ariba, SuccessFactors, or third-party VMS systems
Proficiency in ticketing tools such as ServiceNow or Remedy for incident tracking
Strong analytical thinking and effective problem-solving abilities
Excellent communication and stakeholder management skills
Experience working in Managed Services or Support environments
Knowledge of Master Data and Workflow Management in Fieldglass
SAP Fieldglass Certification is an added advantage
Bachelor's degree in Computer Science, Information Systems, HR, or related field
SAP Fieldglass training or certification preferred
Forward Eye Technologies
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