Role & responsibilities Manage daily operation activities (Order and customer management) and work procedures. Provide quotations as requested by a direct inquiry from customers. Efficiently handle customers complaints & requirements and recommend corrective action plans. Overseeing operations related with custom clearance, freight forwarding and negotiations Interacting and monitoring custom clearance, Shipping Line and Overseas Agent. Build and maintain close relationship with customers, operations, sales, and accounts department. Monitoring shipments status on carrier web site and updating the milestones to customer. Ensure shipment requirements are met and jobs are completed within the prescribed KPI limits. Supervise work of all team members and provide appropriate training as needed to ensure achievement of all set goals. Set expectations on task completion and ensure tasks are completed prior to set deadlines and evaluate performance. Validate delivery of export documents are timely and accurate first time. Responsible for correct and timely provision of all freight documentation to customers. Developing new vendors, building vendor relationships, and managing processes with vendors. Preferred candidate profile Bachelors degree/Post graduate diploma/MBA At least 5 years of experience in forwarding operation and 2 years in supervisory position. Result oriented, pro-active and possess a positive work attitude. Preferably Supervisor or Senior Executive specialized in Logistics/Supply Chain or equivalent. Knowledge of Customs/ Shipping line / Airlines. Knowledge of Air / Ocean Freight & Contract Logistics will be a definite advantage. Knowledge of sales. Understand diversity and working with different cultures. Able to handle staff and handle branch Independent. Able to work in an agile in a fast-paced working environment. Must be a strong teamplayer, hardworking, work on demand & hand-on. Qualification: - Bachelors degree/Post graduate diploma/MBA. Role: - Assistant Manager/ Operation . Functional Area: - Operation Management. Employment Type: - Full Time, Permanent. Perks and benefits As per market standard

Role & responsibilities Recruitment and Selection: Sourcing, screening, interviewing, and hiring candidates. Employee Relations: Addressing employee concerns, resolving conflicts, and fostering a positive work environment. Compliance: Ensuring adherence to labor laws, regulations, and company policies. Training and Development: Planning and implementing training programs to enhance employee skills. Benefits Administration: Managing employee benefits programs, including health insurance and retirement plans. HR Records Management: Maintaining accurate and up-to-date employee records. Data Analysis: Analyzing HR data to identify trends and areas for improvement. Attendance and Leave Management Preferred candidate profile May involve managing HRIS (Human Resources Information System). Can be responsible for payroll processing and related tasks. May oversee employee engagement initiatives and surveys. Can contribute to organizational change initiatives.

Role & responsibilities Responsibilities - This position focuses on Growing the business- new business acquisition. Focus on value- based selling in which a customer develops a long-term partnership with company. Increase revenue by maximizing profits through price strategies & margin control. Generate revenue by procuring new customers through prospecting and face- to- face meetings. Achieve Set Targets related to business development and contribute profitability to the Organization. Responsible for selling value-based logistics solutions Responsible for cross selling new services to clients for Air Freight and Sea Ocean Freight Responsible for identifying market trends and competitive rate actions and communicating those trends to the management team. Responsible for identifying the competitive service strengths and weaknesses of the company and making recommendations for continuous improvement initiatives Responsible for understanding pricing and cost components associated with proposed solutions Responsible for other duties including sales presentations, developing deliverables, coordinating, implementation, creating and adding to existing marketing materials where appropriate. Responsible to develop and groom a sales team to achieve the set sales target. Preferred candidate profile 1. Knowledge of Forwarding/logistics sales. 2. Knowledge of AirPort and Sea port. 3. Knowledge of freight selling. 4. Having corporate customer. 5. Able to Prepare PPT and work on Excel sheet. Minimum 2 years of Business Development exp. in the logistics industry is mandatory. Excellent communication skills (Written & Spoken - Business & Local Language) Effective sales & Operations , customer service, interpersonal, negotiation and client handling skills. Perks and benefits As per company Standard

Role & responsibilities Manage daily operation activities (Order and customer management) and work procedures. Provide quotations as requested by a direct inquiry from customers. Efficiently handle customers complaints & requirements and recommend corrective action plans. Overseeing operations related with custom clearance, freight forwarding and negotiations Interacting and monitoring custom clearance, Shipping Line and Overseas Agent. Build and maintain close relationship with customers, operations, sales, and accounts department. Monitoring shipments status on carrier web site and updating the milestones to customer. Ensure shipment requirements are met and jobs are completed within the prescribed KPI limits. Supervise work of all team members and provide appropriate training as needed to ensure achievement of all set goals. Set expectations on task completion and ensure tasks are completed prior to set deadlines and evaluate performance. Validate delivery of export documents are timely and accurate first time. Responsible for correct and timely provision of all freight documentation to customers. Developing new vendors, building vendor relationships, and managing processes with vendors. Preferred candidate profile Bachelors degree/Post graduate diploma/MBA At least 5 years of experience in forwarding operation and 2 years in supervisory position. Result oriented, pro-active and possess a positive work attitude. Preferably Supervisor or Senior Executive specialized in Logistics/Supply Chain or equivalent. Knowledge of Customs/ Shipping line / Airlines. Knowledge of Air / Ocean Freight & Contract Logistics will be a definite advantage. Knowledge of sales. Understand diversity and working with different cultures. Able to handle staff and handle branch Independent. Able to work in an agile in a fast-paced working environment. Must be a strong teamplayer, hardworking, work on demand & hand-on. Qualification: - Bachelors degree/Post graduate diploma/MBA. Role: - Assistant Manager/ Operation . Functional Area: - Operation Management. Employment Type: - Full Time, Permanent. Perks and benefits As per market standard