Head of Customer Experience Berkowits Hair & Skin Clinics

10.0 - 15.0 years

0 Lacs

delhi, india

On-site

Job Title: Head of Customer Experience Location: Head Office Okhla, New Delhi Type: Full-Time Salary: Up to ?11.5 LPA About The Role At Berkowits Hair and Skin Clinics, we're on a mission to build a gold standard in personalised aesthetic care. With 48+ clinics and a robust digital presence, customer experience isn't a departmentit's the heart of our service. We're looking for a Head of Customer Experience to take full ownership of the *entire lead-to-loyalty journeyfrom digital ad click to clinic revisit. This is a high-impact leadership role where strategy meets executionideal for someone who thrives on improving systems, motivating teams, and reducing friction across channels. Key Respons...

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