Salesman

Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. ·

Greet and receive customers in a welcoming manner, engage with them to understand their requirements.

· Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions.

· Drive sales through the engagement of customers through suggestive selling by building their confidence.

· Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach.

· Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact.

· Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds.

· Understand & handle queries and complaints of the customer and address them with the right solution.

· Provide excellent customer service, educate customers on benefits – Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale.

· Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol.

· Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks.

· Gather feedback from customers or prospects and share it with the Manager for business improvement.

· Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers.

· Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details.

Job Types: Full-time, Permanent

Pay: ₹18,903.67 - ₹35,026.44 per month

Application Question(s):

• Do you have Jewellery Exp

Work Location: In person