Sales/Customer Service Advisor / call centre operator

Customer Service and Sales Representative

**Company:** Lex Meridian and Evo stays

**Job Type:** Full-Time

**Salary:** Competitive Salary with Performance Bonuses

**About Us:**

Lex Meridian is a specialist law firm and our service partner Evo stays specialises in short-term corporate, business and and holiday lets, providing exceptional service to our clients. We pride ourselves on our customer-centric approach and are looking for dedicated individuals to join our growing team.

**Job Overview:**

We are seeking a motivated and experienced Customer Service and Sales Representative to enhance our customer experience and drive sales. The ideal candidate will have a background in call center operations and a passion for delivering outstanding service.

**Key Responsibilities:**

- Manage inbound and outbound customer calls regarding inquiries and bookings.

- Provide accurate information about our services, properties, and pricing.

- Resolve customer issues and complaints efficiently and professionally.

- Achieve sales targets through effective communication and negotiation skills.

- Maintain detailed records of customer interactions and transactions.

- Collaborate with the team to improve service delivery and customer satisfaction.

**Qualifications:**

- Previous experience in a call center or customer service role, preferably in the hospitality or real estate sector With international call centre experience.

- Strong verbal and written communication skills in English.

- Excellent problem-solving abilities and attention to detail.

- Proficient in using CRM software and Microsoft Office Suite.

- Ability to work independently and as part of a team.

- Availability to work flexible hours, including weekends and holidays.

**What We Offer:**

- Competitive salary in line with industry standards.

- Performance-based bonuses to reward exceptional work.

- Opportunities for professional growth and development within the company.

- A supportive and dynamic work environment.

**Application Process:**

Interested candidates are invited to submit their resumes and a cover letter detailing their relevant experience to [your email address]. Please note that only applications submitted via email will be considered. No telephone inquiries will be entertained.

Join us at Lex Meridian and be part of a team that values excellence and innovation in customer service!

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Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 2 years (Preferred)
• tele sales: 2 years (Preferred)
• total work: 2 years (Preferred)

Language:

• English (Required)

Work Location: In person