Sales Operations Coordinator Manager

Job Description – Sales Operations & Coordination Manager

Company: Indian University Press
Location: Ansari Road, Daryaganj, Delhi
Salary: ₹70,000–80,000 per month
Experience: Minimum 4–5 Years (Publication House Experience is Mandatory)

Job Overview

This position acts as a central link between the Sales Head, Sales Managers/Executives, Accounts Department, and Management.

Key Responsibilities

1. Sales Team Coordination

• Coordinate and manage Sales Managers and Sales Executives.
• Address their queries and operational requirements.
• Monitor daily sales activities and field performance.

2. Target Monitoring & Follow-up

• Track individual and regional sales targets.
• Monitor monthly, quarterly and annual achievements.
• Follow up on pending orders and business opportunities.

3. Specimen & Book Distribution

• Monitor specimen book requirements from the sales team.
• Coordinate specimen dispatches and maintain records.
• Track sample distribution and follow-ups.

4. Payment & Outstanding Follow-up

• Coordinate with sales staff regarding pending payments.
• Monitor outstanding payments and collection targets.
• Follow up on payment commitments.

5. Daily Reporting & Attendance

• Monitor daily sales reports (DSR).
• Track daily expense reports (DER).
• Monitor sales staff location updates and field visits.

6. Expense & Travel Monitoring

• Verify and monitor field expenses.
• Review travel and conveyance claims.
• Maintain expense records and submit reports to management.

7. MIS & Management Reporting

• Prepare sales performance reports.
• Maintain region-wise and employee-wise sales data.
• Provide regular updates to the Sales Head and Management.

Required Qualifications

• Graduate in any discipline; preferably in Business Administration, Sales, Marketing or Commerce.
• Minimum 4–5 years of relevant experience in Sales Operations, Sales Coordination or Sales Management.
• Experience in a Publication House is mandatory.
• Strong understanding of book sales, distribution, specimen management and payment collection processes.
• Experience in handling and coordinating sales teams across multiple regions.

Required Skills

• Excellent team management and coordination skills.
• Strong communication, interpersonal and follow-up skills.
• Good knowledge of MS Excel, MS Word and Google Sheets.
• Ability to prepare and maintain MIS reports, DSR and DER.
• Strong analytical and reporting skills.
• Good understanding of sales targets, outstanding payments and expense monitoring.
• Ability to coordinate with Sales Head, Sales Managers, Accounts Department and Management.
• Strong organisational skills with the ability to manage multiple tasks.
• Problem-solving and decision-making abilities.
• Ability to work independently and take ownership of sales operations.

Ideal Candidate: An experienced sales operations professional from the publication industry with strong team management, coordination, MIS reporting, target monitoring and payment follow-up skills.

Pay: ₹70,000.00 - ₹80,000.00 per month

Work Location: In person