Sales and BD Executive

Title: Sales / Business Development Executive

Reporting Matrix: Reporting to Director – Sales and Business Development

Function: Business Development

Job Family: Business Development

Job Purpose:

To support the growth of Nekta Food Solutions Limited by identifying and developing new business opportunities within the institutional catering and food services segment. The incumbent will be responsible for prospecting potential clients, generating qualified leads, preparing proposals, supporting commercial discussions and developing strong relationships with prospective and existing customers.

1. Business Development & Lead Generation

•Identify prospective customers and new business opportunities across corporate offices, manufacturing facilities, healthcare institutions, educational institutions, IT parks and other institutional segments.

•Conduct market research to develop a strong database of prospective clients.

•Generate leads through market mapping, networking, referrals, industry databases and direct outreach.

•Build and maintain an active pipeline of qualified business opportunities.

•Track upcoming business opportunities, tenders, RFPs and RFQs relevant to the institutional catering business.

2. Client Acquisition & Relationship Management

•Reach out to prospective clients and establish relationships with key stakeholders and decision-makers.

•Arrange and participate in client meetings, presentations, site visits and business discussions.

•Understand customer requirements and coordinate internally to develop appropriate food-service solutions.

•Maintain regular engagement with prospective clients throughout the sales cycle.

•Support relationship management with existing clients and identify opportunities for additional business.

3. Proposal & Commercial Support

•Coordinate preparation of business proposals, presentations, quotations and tender submissions.

•Work with Operations, Culinary, Quality Assurance, Finance, Procurement and other teams to obtain inputs required for proposals.

•Support commercial discussions and negotiations under the guidance of the Director – Sales & Business Development.

•Follow up consistently on submitted proposals and support closure of opportunities.

•Maintain appropriate documentation relating to proposals and business opportunities.

4. Market Intelligence

•Track competitor activities, market trends, pricing developments and emerging opportunities.

•Gather information on customer expectations and changing requirements within the institutional food-service market.

•Provide periodic market insights and competitor information to the Sales & Business Development leadership.

•Identify potential sectors and geographical pockets for business expansion.

5. Sales Pipeline & MIS

•Maintain accurate and updated records of leads, client interactions, proposals and opportunity status.

•Track opportunities across different stages of the sales funnel.

•Prepare periodic sales MIS, pipeline reports and business development updates.

•Support revenue forecasting and tracking of business conversion.

•Ensure systematic follow-up on open opportunities.

6. Cross-Functional Coordination

•Coordinate with Operations, Culinary, Quality Assurance, Finance, Procurement and Supply Chain teams while developing client solutions and proposals.

•Facilitate the handover of newly acquired accounts to relevant operational teams.

•Communicate customer requirements and commitments accurately to internal stakeholders.

•Support smooth onboarding and mobilisation of new accounts.

Major Areas of Responsibility

•Lead Generation & Prospecting

•New Business Development

•Institutional Client Acquisition

•Client Relationship Management

•Proposal & Presentation Development

•Tender / RFP / RFQ Coordination

•Sales Pipeline Management

•Market & Competitor Intelligence

•Commercial Coordination

•Sales MIS & Reporting

•Cross-Functional Coordination

•New Account Onboarding Support

Qualifications and Experience

•Graduate degree in Business Administration, Marketing, Hospitality Management, Hotel Management or a related discipline.

•MBA / PGDM in Sales or Marketing would be preferred.

•2–5 years of relevant experience in Sales, Business Development, Key Account Management or B2B client acquisition.

•Experience in Institutional Catering, Food Services, Hospitality, Facility Management, Corporate Food Services or related B2B service industries would be preferred.

•Exposure to corporate/institutional client acquisition, proposals or tenders would be an advantage.

Skills & Competencies

•Business Development & Prospecting

•B2B Sales

•Client Relationship Management

•Communication & Presentation Skills

•Negotiation & Influencing Skills

•Proposal Development

•Market Research & Competitive Intelligence

•Commercial Awareness

•Sales Pipeline Management

•CRM / Sales Reporting

•MS Excel & PowerPoint

•Stakeholder Management

•Result Orientation

•Planning & Follow-up

Key Success Metrics / KPIs

•Qualified leads generated

•New business opportunities created

•New client acquisition

•Value of sales pipeline generated

•Proposal-to-conversion ratio

•Achievement against assigned sales/revenue targets

•Effectiveness and timeliness of client follow-ups

•Accuracy of sales pipeline and MIS reporting

•Contribution to market penetration

•Client relationship development

Role Requirements

•Strong willingness to undertake field-based business development and client meetings across Mumbai/Maharashtra, while being based at the Corporate Office.

•Self-driven, energetic and comfortable working in a target-oriented sales environment.

•Ability to interact professionally with senior client stakeholders.

•Strong follow-through and ownership from lead generation through proposal and closure stages.

•Willingness to travel for client meetings, site visits and business development activities as required.