Rahuri
INR 0.11 - 0.13 Lacs P.A.
Remote
Full Time
Job Description:We are looking for a skilled and motivated Fiber Engineer to manage the installation, maintenance, and troubleshooting of our FTTH (Fiber to the Home) network. The ideal candidate will have hands-on experience with GPON/EPON technologies, fiber splicing, optical testing, and OLT/ONU configuration. Key Responsibilities:Install and maintain FTTH infrastructure including OLTs, ONUs, fiber cables, and splitters. Perform fiber splicing, connectorization, and enclosure work (Aerial & Underground). Conduct OTDR, power meter, and visual fault locator tests to ensure signal quality. Configure and troubleshoot GPON/EPON ONUs and OLT ports. Handle service calls and resolve fiber cuts, signal loss, or ONU offline issues. Maintain network documentation, fiber layouts, and splicing logs. Support upgrades from EPON to GPON/XGS-PON including ONU replacements and port migration. Work closely with NOC team to respond to alarms and performance issues. Coordinate with field teams, contractors, and local authorities as required. Requirements:Proven experience in FTTH deployment or ISP field operations (1–3 years preferred) Familiar with GPON/EPON architecture, fiber split ratios, and OLT/ONU brands like DBC, Syrotech, etc. Hands-on experience with fiber splicing and optical testing tools (OTDR, VFL, OPM) Ability to read fiber route plans and logical diagrams Good understanding of power budgets and troubleshooting optical signal issues Willingness to travel and be on call for urgent issues ITI/Diploma/Bachelor’s degree in Electronics, Telecom, or related field
Rahuri
INR 1.2 - 1.8 Lacs P.A.
On-site
Full Time
Process recharges and ensure timely and accurate application to user accounts. Respond promptly to user inquiries through various communication channels (email, chat, phone). Troubleshoot and resolve user issues related to connectivity, billing, and other service-related matters. Provide clear and concise information to users about our services, plans, and promotions. Document and track user interactions and problem resolutions in our customer relationship management (CRM) system. Collaborate with cross-functional teams to address technical issues and improve service delivery. Continuously stay updated on product features, technical specifications, and industry trends.
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