Position Summary Ryan Specialty is seeking a dynamic and experienced operational leader to head its Mumbai-based owned group company. This senior role is focused on driving excellence in service delivery, operational efficiency, and team performance across all functions in India which support Ryan Specialty Underwriting Managers globally. As Country Manager, you will be responsible for the day-to-day operations of the Indian entity, ensuring optimal workflow management, performance tracking, and continuous improvement across teams. You will play a pivotal role in aligning the work with global business objectives, while fostering a culture of innovation, accountability, and service excellence. Location: Mumbai - India What will your job entail? Key Responsibilities Lead and manage the operational functions of the India entity, ensuring high-quality service delivery to global stakeholders. Oversee business process optimization, workflow design, and performance management systems to drive efficiency and scalability. Collaborate closely with UK and US-based directors and managers in a matrixed environment, ensuring seamless communication and alignment. Identify and develop new capabilities within the Indian talent market that enhance the centre’s value proposition and support strategic growth. Support project management initiatives and ensure timely execution of deliverables across underwriting and broking support functions. Work alongside in-house technology teams to guide operational requirements and ensure tech solutions meet business needs. Provide leadership and mentorship to local teams, fostering a high-performance culture and professional development. Represent Ryan Specialty India on the Board and contribute to global leadership discussions and strategic planning. Ideal Candidate Profile Required residency to become a Director of an Indian company Proven experience in operational leadership, preferably within insurance or financial services, working alongside UK and/ or US teams. Strong understanding of underwriting and broking operations, with the ability to translate business needs into efficient delivery models. Demonstrated success in scaling teams, improving processes, and managing cross-functional projects. Excellent stakeholder management and communication skills, with experience working in a global, matrixed organization. Visionary mindset with the ability to identify growth opportunities and drive innovation within a service delivery context. Knowledge of both the UK and the US P&C insurance sector. Willingness to join colleagues in US and UK as required. Disclaimer Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
Position Summary Ryan Specialty is a leading international specialty insurance firm which offers wholesale brokerage services, delegated underwriting expertise in the form of binding authorities, programs and highly specialized managing general underwriting companies, and other services designed specifically for brokers, agents and insurers. The Ryan Specialty family includes a wholesale brokerage operation (RT Specialty) and a collection of managing general, underwriting managers (Ryan Specialty Underwriting Managers. www.ryanspecialty.com. We value diversity and we are proud to be an equal opportunity employer. Ryan Specialty Capital Management Limited is one of the Ryan group companies and carries out various processing duties on Binding Authorities for Coverholders within Ryan Specialty. We seeking to recruit 4 team members in Mumbai to work with our team in London. You will report into an operational manager in Mumbai but at the same time be part of the larger team of technicians who report into the Premium Processing Manager in London. Location: Mumbai - India What will your job entail? Responsibilities Which Will Evolve Over Time Include Premium and Return Premium processing for Lloyd’s and Company markets in a Brokasure Desktop system Processing premium bordereau, ensuring adherence to Lloyd’s guidelines, verifying the accuracy of data before processing and querying any discrepancies promptly Ensuring all premiums and return premiums are attributable to the correct MGU and year of account Ensuring all premiums and return premiums are attributable to the correct sections and risk codes Ensuring all premium and return premiums are processed with the applicable tax calculations and apportionment codes, checking current tax regulations as required Raising appropriate documentation accurately in accordance with current Lloyd’s Market practices via Brokasure Building and maintaining a clear understanding of all MGU binder information sheets to ensure premium is processed correctly Accurately updating and maintaining a premium payment tracker Maintaining access to DXC/Velonetic/Xchanging systems to obtain package information and view work packages as necessary Filing, managing and maintaining all documentation and data entry necessary Attending meetings and dealing with general ad hoc tasks as required Skills And Attributes Good mathematic and administrative skills Accurate and numerate with a keen eye for accuracy and detail Computer skills - strong working knowledge of MS Office (Excel) Able to communicate effectively with others, both verbally and in writing Motivational skills, team worker as well as working on own initiative Ability to manage time, meet deadlines and prioritise Previous work experienced and an understanding of the insurance market advantageous Knowledge of DXC/Xchanging applications is also favorable Disclaimer Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.