RSR Infotech Pvt Ltd

Job Summary A Desktop Support engineer is responsible for troubleshooting the issues that appear on the company’s network. They resolve the issues of the clients with their knowledge of hardware and software applications. Key Responsibilities: ⦁ Addressing user tickets for issues regarding hardware, software, and networking. ⦁ Assisting customers through installing applications and computer peripherals. ⦁ Providing technical support either by visiting on-site or through remote-access systems. ⦁ Providing IT networks and customer services to users inside and outside the company. ⦁ Guide users with step-by-step instructions to resolve the issues. ⦁ Customizing the desktop applications as per the needs of users and clients. ⦁ Advising on software and hardware upgrades. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Work Location: In person Speak with the employer +91 7039379970