Primary skills: Mainframe Assembler, HLASM, IBM ZOS HLASM, Assembler programming . Job Overview: We are seeking a skilled Mainframe Developer with a strong background in security practices and proficiency in Assembler programming to join our team. The ideal candidate will design, develop, and maintain mainframe applications, focusing on robust security integration, efficient performance, and adherence to industry best practices. This role offers the opportunity to work on cutting-edge mainframe security solutions in a collaborative and innovative environment. Key Responsibilities: Design, develop, test, and maintain mainframe applications using Assembler and other mainframe programming languages. Implement and enhance security features to safeguard sensitive data and ensure compliance with industry standards. Collaborate with cross-functional teams, including architects, QA engineers, and DevOps professionals, to deliver scalable and secure solutions. Analyze and optimize application performance to meet high availability and efficiency standards. Troubleshoot and resolve complex system issues related to mainframe applications. Document technical designs, system configurations, and operational procedures. Stay updated on the latest advancements in mainframe technologies and security practices Required Skills and Qualifications: Minimum 9+ years of software engineering experience with Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience as a Mainframe Developer with expertise in Assembler programming . Strong understanding of mainframe security concepts and protocols (e.g., RACF, ACF2, or Top Secret). Hands-on experience with mainframe tools like TSO/ISPF, JCL, DB2, IMS , and CICS . Familiarity with encryption, secure coding practices, and compliance requirements in mainframe environments. Proficient in debugging, analyzing dumps, and optimizing Assembler code. Excellent problem-solving skills and the ability to work effectively in a collaborative team environment. Strong written and verbal communication skills. Preferred Qualifications: Experience with z/OS , z/VM , or similar mainframe operating systems. Knowledge of modern DevOps practices in mainframe environments (e.g., Jenkins for CI/CD, version control systems like Git). Exposure to IBM or other enterprise-level mainframe products. Certification in mainframe technologies or security frameworks (e.g., CISSP).

Primary skills: Java, Spring boot, Microservices, JavaScript, HTML, CSS React Job Description Summary The Software Engineer III will provide technical leadership in the architecture, design, and implementation. You are an Agile problem solver and have an appetite for building and delivering innovative software solutions, that delivers excellent business value to our customers. The role requires deep technology expertise, advanced analysis skills, a proven ability to work collaboratively with product and business development teams on product and solutions technical strategy in a communications setting. Responsibilities: Proficient at complex programming while working independently or as part of a team Designs, develops, troubleshoots and debugs software programs for software enhancements and new products, this includes the legacy Java code. Works under limited direction of a manager and/or team lead to implement software enhancement, correct defects and/or create new products. Understands end user requirements before implementation. Learn and follow established QA processes and procedures with little supervision. Performs dev level testing and good at debugging. Documents new features & enhancements and communicates on technical topics. Understands hardware and software systems. Works well in a team - Team oriented, collaborative, accountable and dependable Lead & mentor other team members. Required Candidate Skills: Typically requires a minimum of 5-9 years of related experience Ability to write clean, concise, understandable code Object Oriented analysis and design using common design patterns. Proven working experience in Java development Experience in REST API, JMS, Json documents Multithreading, memory management in code, performance aspects Experience with SQL Databases (Oracle, SQL Server, Postgres, MSSQL, DB2 ) including JDBC Some experience in or a willingness to learn new technologies e.g. Docker, Kubernetes, Node.js, JS frameworks, NoSQL databases Proficient understanding and experience of code versioning tools, such as Bitbucket, Git Experience with fully Continuous Integration and Continuous Deployment e.g. Jenkins Agile development methodologies Technical Skills required Primary Skills: Java, React.js Javascript. IDE: Eclipse Tools: Docker, Ant, Maven, Git, Jenkins, Git, Confluence, JIRA, Testing: Junits, Mockito Databases: PostgreSQL OS: Windows Server, Linux/Unix

Primary skills: Mainframe Assembler, HLASM, IBM z/OS HLASM, Assembler programming . Job Overview: We are seeking an Assembler Developer to join our team working on a cutting-edge z/OS security product. The ideal candidate will have solid experience in assembler programming, a working knowledge of REXX, and a background in z/OS mainframe systems programming. This role requires adaptability to our agile work environment and a commitment to learning and implementing Rockets methodologies. Key Responsibilities: Develop, maintain, and enhance assembler code within a secure z/OS environment. Collaborate with cross-functional teams in an agile work setting to meet project deadlines. Follow established guidelines and directions while adapting to new technologies and processes. Utilize JCL, utilities, and ISPF effectively to support mainframe operations. Contribute to improving product security through continuous learning and application of best practices. Required Qualifications: Proven experience in assembler programming on z/OS systems. Basic to intermediate REXX knowledge. Hands-on experience with z/OS mainframe systems programming. Familiarity with agile work methodologies and ability to thrive in a collaborative environment. Excellent understanding of JCL, related utilities, and ISPF. Ability to quickly learn new technologies and adapt to Rockets way of doing things. Strong attention to detail and the capacity to follow precise directions. Minimum 5 years of software engineering experience. Required skills: 5 - 8 years of software engineering experience Experience in Problem diagnosis, dump reading and debugging (with IPCS a plus) Mainframe assembler programming experience z/OS utilities, JCL and REXX DB2 experience CICS experience Preferred Qualifications: Writes code faster than the average developer. Outstanding quality with few bugs in generated code. Experience with project management tools such Jira

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: As a Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communication systems to perform as the highest level. You will implement equipment installation plans based on specifications, maintain each component of the network and troubleshoot issues. You are responsible for monitoring and maintaining Rocket Software s corporate network and voice components, assessing the functionality of the network routers, switches and related equipment ensuring all network and voice equipment is maintained to corporate and industry standard best practices. You will participate on teams to design and deliver complex network infrastructure and mentor junior team members. Essential Duties and Responsibilities : Maintain and monitor network infrastructure for availability and performance. Evaluate new networking technologies and strategies. Participate in project planning and delivery activities. Work on multiple projects and work streams concurrently and deliver projects on time and on budget. Participate in roadmap and architecture planning activities. Respond to network and/or voice related incidents, troubleshoot and assess and provide remediation plans. Work network related incident and trouble tickets, and on-call rotation. Maintain network and voice standard operating procedures, diagrams, and maintenance plans. Collaborate with third-party support and service vendors to ensure the network stays operational. Required Qualifications: 2-5 years of experience in traditional WAN and LAN using Cisco products (routing, switching, wireless) and protocols (such as HSRP, VPC, Port-channels, Spanning Tree, VTP). 2-5 years of experience with routing protocol (BGP, OSPF, EIGRP), QoS and traffic shaping. 2-5 years with SD-WAN technologies. 2-5 years in a complex, distributed and multi-OS environment with overlapping technologies. 2-5 years experience with Palo Alto firewalls, Panorama, and GlobalProtect VPN client. AWS, Azure or other cloud infrastructure experience. Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity. Excellent interpersonal skills. Thorough understanding of troubleshooting complex systems and services from client through network/connectivity and server/storage. Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability and motivation to mentor staff members and share knowledge. Effective written and verbal communication skills. Desire and ability to document configurations in support of a larger team. Experience with monitoring software such as Nagios or other network monitoring products. Experience with Cisco ACI (Application Centric infrastructure) technologies and Nexus 9K Experience with TACACS and Cisco ISE. Preferred Qualifications: 3+ years of experience in load balancing technologies particularly F5 products, IPAM and Visio. Bachelor s degree in the IT field or professional certifications from Cisco, Palo Alto, and F5. Travel Requirements: Minimal Information Security: Information security is everyone s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: JJob Overview: Member of the License and Contract Modernization ( LCM ) team that oversees the management of customer contract assets: controls, acquisition, decommissions, compliance, maintenance renewals, life cycle planning, capacity planning and costing. Collaborate with cross-functional deal teams on research, analysis, and strategies to identify value and select license entitlement engagements so as to optimize Rocket s revenue potential from each sales opportunity. Manage selected product license entitlements, maintain contact with the customer and determine which data is required for an effective review or audit. If necessary, perform visits on site and document and file calculations and results. Issues are flagged and discussed with clients and followed up with management in a timely manner so appropriate action can be taken. Write or ghost write formal correspondence to customers regarding licensing issues that require remediation in close collaboration with internal and external lawyers. Coordinate ongoing development of audit methodologies, customer account targeting strategies, and data gathering tools adapted to the various Rocket software products. Track, analyze, and report internally on all customer software asset management projects and performance. Actively participate in weekly team calls to facilitate sales forecast calls as well as quarterly business reviews. Contribute to ongoing training of field sales and other Rocket teams around license compliance and extended usage rights selling skills. Contribute to and collaborate on revisions to the Rocket s standard license agreements, as well as assist on individual negotiations involving deviations from Rocket s standard terms and conditions. Qualifications: Minimum 4+ years of experience with value generation through license agreements in enterprise software companies. Superior negotiation skills, particularly in resolving disagreements. Exceptional written and oral communication skills Expertise with software contract analysis and interpretation. Ability to work independently in a distributed team environment while engaging multiple stakeholders from across multiple Rocket teams: Sales, Renewals, Sales Engineers, Legal, Support, Business Operations, Product Management, etc. Facility with Salesforce, Microsoft Office software and customer relationship management systems. Information Security: Information security is everyone s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Software Engineer - ||| will provide technical leadership in the architecture, design, and implementation. You are an Agile problem solver and have an appetite for building and delivering innovative software solutions, that delivers excellent business value to our customers. The role requires deep technology expertise, advanced analysis skills, a proven ability to work collaboratively with product and business development teams on product and solutions technical strategy in a communications setting. As a Software Engineer, you will be responsible for driving innovation, technology, and solutions that support our product strategy, and architecture across a technically diverse application portfolio. Essential Duties and Responsibilities : Assist in defining application architecture for new and innovative software solutions in a agile environment. Contribute towards creating high-level design documents, technical descriptions, and architectural diagrams. Contribute to the design and development of secure, scalable, low latency, high throughput solutions with an agile team. Participate in code reviews, quality reviews, and continuously seek improvement opportunities. Assist customer-facing teams in identifying, pursuing, and closing strategic business development opportunities. Participate in root cause analysis on customer issues along with the agile teams and provide solutions. Support in driving add-on business within existing projects/products and envision technical strategy for products in the portfolio. Help define and refine existing corporate architectural standards and guidelines. Participate in architecture group meetings and activities to stay aligned with corporate standards. Assist in identifying and executing improvements and simplification opportunities within business systems. Present to audiences at various levels of the organization. Maintain effective relationships with product management and business development groups. Required Qualifications: Minimum of 5-8 years of experience in software development. Demonstrated capability to lead consensus on complex proposals within engineering groups, as well as with other teams and outside partners. Ability to work with senior product management on strategic initiatives that have architectural aspects. Proficiency with data structures, algorithms, multi-threading, object-oriented programming, and design patterns. Deep knowledge of Java, JSON, RESTful Web APIs, JavaScript, Webservices, and Linux environment. Working knowledge of Java open-source frameworks (e.g., Spring, Hibernate). Experience with relational databases, data storage, and principles. Experience building robust, resilient software capable of providing high performance under heavy load. Exceptional analytical skills and strong communication skills (both written and verbal). Job Family Group: Engineering Job Family: Software & Quality Assurance Engineering Job Profile Name: Software Engineer III Employee Type: Individual Contributor Job Level: P3 (Career) Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners. Rocket Software is looking for a dynamic Sr Information Developer to join our vibrant, global content team. Collaborating with team members from many disciplines, you will participate in user research to gain insight into Rocket customers. After analyzing the results, you will develop and implement a comprehensive content strategy to address user needs and enhance the product strategy and goals. Essential Duties and Responsibilities : Plans, organizes, develops, writes, edits, and publishes content, including user guides, online help, release notes, reference manuals, UI text, and progressive disclosure elements Evaluates the user interface; proposes changes and additions to user-facing text Drives user research and actively contributes in product grooming, planning and development meetings Collaborates with stakeholders and subject matter experts to plan and update product content Drives the total content experience across all deliverables, ensuring that user journeys, use cases, and scenarios are supported Mentors other Information Developers Tests all content in an installed pre-release version of the product Works as an editor and/or a content strategist as necessary Develops and maintains comprehensive product terminology and taxonomy As necessary, develops blog posts, community articles, and white papers that contribute to customer success Recommends improvements to processes, tools, and guidelines Required Qualifications: Bachelor’s degree in Technical Communication, Journalism, English, or another technical discipline 8+ years of experience working as an Information Developer Fluent in spoken and written English Demonstrated expertise with minimalism and structured authoring and the principles of content strategy and information architecture Experience leading content initiatives that improve the customer experience or solve business/operational problems Experience mentoring or project leading junior members of an ID team Deep understanding of software technologies and APIs Self-motivated, detail-oriented team-player, with excellent time-management and organizational skills Proven ability to prioritize and manage multiple assignments Ability to think critically about user journeys and content flows Preferred Qualifications: Expertise with DITA, XML, and HTML Knowledge of JSON, JavaSript, Python, Markdown, or CSS Expertise creating videos and graphics Expertise working in a command line interface Knowledge of platforms, such as UNIX including Linux, IBM i, and IBM z Education: Bachelor’s degree in Technical Communication, Journalism, English, or another technical discipline Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners. Rocket Software is looking for a dynamic Sr Information Developer to join our vibrant, global content team. Collaborating with team members from many disciplines, you will participate in user research to gain insight into Rocket customers. After analyzing the results, you will develop and implement a comprehensive content strategy to address user needs and enhance the product strategy and goals. Essential Duties and Responsibilities : Plans, organizes, develops, writes, edits, and publishes content, including user guides, online help, release notes, reference manuals, UI text, and progressive disclosure elements Evaluates the user interface; proposes changes and additions to user-facing text Drives user research and actively contributes in product grooming, planning and development meetings Collaborates with stakeholders and subject matter experts to plan and update product content Drives the total content experience across all deliverables, ensuring that user journeys, use cases, and scenarios are supported Mentors other Information Developers Tests all content in an installed pre-release version of the product Works as an editor and/or a content strategist as necessary Develops and maintains comprehensive product terminology and taxonomy As necessary, develops blog posts, community articles, and white papers that contribute to customer success Recommends improvements to processes, tools, and guidelines Required Qualifications: Bachelor s degree in Technical Communication, Journalism, English, or another technical discipline 8+ years of experience working as an Information Developer Fluent in spoken and written English Demonstrated expertise with minimalism and structured authoring and the principles of content strategy and information architecture Experience leading content initiatives that improve the customer experience or solve business/operational problems Experience mentoring or project leading junior members of an ID team Deep understanding of software technologies and APIs Self-motivated, detail-oriented team-player, with excellent time-management and organizational skills Proven ability to prioritize and manage multiple assignments Ability to think critically about user journeys and content flows Preferred Qualifications: Expertise with DITA, XML, and HTML Knowledge of JSON, JavaSript, Python, Markdown, or CSS Expertise creating videos and graphics Expertise working in a command line interface Knowledge of platforms, such as UNIX including Linux, IBM i, and IBM z Education: Bachelor s degree in Technical Communication, Journalism, English, or another technical discipline Information Security: Information security is everyone s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Software Engineer-III designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related tools. Determines software’s compatibility with hardware and/or influences software's design in relation to hardware. Position Reports to: Manager , Software Engineering Job Overview: The Software Engineer-III designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related tools. Determines software’s compatibility with hardware and/or influences software's design in relation to hardware. Essential Duties and Responsibilities : Good understanding of computer science fundamentals: algorithms, data structures, etc. acquired from education and/or experience. Excellent programmer Proficient at complex programming & knowledge of standard data structure and algorithms. Make recommendations for each when solving technical problems. Completes assignments in a timely manner and within quality tolerance. Write modular, maintainable code with some guidance. Make the right trade-offs to efficiently solve problems. Recognize impact software changes will have on systems. Make component changes. Understand and comply with provided requirements, translate them into code. Understands the principles of hardware to make design decisions. Link the work to the external market. Build subject matter expertise within the current product domain. Delivers well structured, tested, and documented code within agreed-upon timelines. Provide reasonably accurate estimates of work. Participates in all required meetings and agile ceremonies. Keen to provide test coverage to protect against future changes. Required Qualifications: Minimum 5 years of software engineering experience. Bachelor's degree or equivalent. Strong C or Java skills. Well versed in operating systems including UNIX, LINUX and Windows. Networking technologies such as TCP/IP. Experience with SQL Server, PostgreSQL or Oracle. Preferred Qualifications: Understanding of OS security model. Working knowledge of compression, encryption, encoding, XML, SAML, and JSON. Experience with Python, Ant, Maven, and GCC. Able to present a track record of software development in the real world. Mastery of one or more programming languages. Excellent code designing skills. Preferred Qualifications: Writes code faster than the average developer. Outstanding quality with few bugs in generated code. Education: Bachelor's degree or equivalent. Travel Requirements: 0-10% Job Family Group: Engineering Job Family: Software & Quality Assurance Engineering Job Profile Name: Software Engineer III Employee Type: Individual Contributor Job Level: P3 (Career) Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Software Engineer-III designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related tools. Determines software’s compatibility with hardware and/or influences software's design in relation to hardware. Position Reports to: Manager , Software Engineering Job Overview: The Software Engineer-III designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related tools. Determines software’s compatibility with hardware and/or influences software's design in relation to hardware. Essential Duties and Responsibilities : Good understanding of computer science fundamentals: algorithms, data structures, etc. acquired from education and/or experience. Excellent programmer Proficient at complex programming & knowledge of standard data structure and algorithms. Make recommendations for each when solving technical problems. Completes assignments in a timely manner and within quality tolerance. Write modular, maintainable code with some guidance. Make the right trade-offs to efficiently solve problems. Recognize impact software changes will have on systems. Make component changes. Understand and comply with provided requirements, translate them into code. Understands the principles of hardware to make design decisions. Link the work to the external market. Build subject matter expertise within the current product domain. Delivers well structured, tested, and documented code within agreed-upon timelines. Provide reasonably accurate estimates of work. Participates in all required meetings and agile ceremonies. Keen to provide test coverage to protect against future changes. Required Qualifications: Minimum 5 years of software engineering experience. Bachelor's degree or equivalent. Strong C or Java skills. Well versed in operating systems including UNIX, LINUX and Windows. Networking technologies such as TCP/IP. Experience with SQL Server, PostgreSQL or Oracle. Preferred Qualifications: Understanding of OS security model. Working knowledge of compression, encryption, encoding, XML, SAML, and JSON. Experience with Python, Ant, Maven, and GCC. Able to present a track record of software development in the real world. Mastery of one or more programming languages. Excellent code designing skills. Preferred Qualifications: Writes code faster than the average developer. Outstanding quality with few bugs in generated code. Education: Bachelor's degree or equivalent. Travel Requirements: 0-10% Job Family Group: Engineering Job Family: Software & Quality Assurance Engineering Job Profile Name: Software Engineer III Employee Type: Individual Contributor Job Level: P3 (Career) Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: Test and release cutting edge Machine Learning/AI features for established software solutions used by many Fortune 100 companies. Rocket Software is recognized by major analysts as a leading vendor for AI/ML for Enterprise Software solutions. We are looking for highly motivated Quality Engineers with demonstrable skills and interest in MLOps and ML/AI testing to join a dynamic team of like-minded engineers to develop the next generation of real-world Machine Learning based solutions. Job Overview: The Quality Engineer-III tests, builds, and manages the lifecycle of ML services and artifacts. Defines acceptance criteria for feature enhancements, reports bugs, manages release artifacts and workflows, and creates automated tests and test frameworks. Essential Duties and Responsibilities : Build, deploy, test, verify, and release cutting-edge Machine Learning/AI features in Python for an established Enterprise Content Services Platform. Participate as an individual contributor in an agile process at all stages of Machine Learning feature development from Business Understanding to Operationalization. Be responsible for Manual and Automated QA Testing, CI/CD, and MLOps. Work in an agile environment with a cross-functional team staffed in the USA and India Required Qualifications: Demonstrable expertise in Python test automation. Ability to create comprehensive test plans and execute tests based on developer documentation. Use of product knowledge and insight to design and execute exploratory tests. Experience with load/stress/soak testing of enterprise/web scale services. Proficiency deploying Enterprise Software on premise and in cloud. Proficiency with CI/CD practices, tools, and infrastructure. Understanding of current SecOps tools and standards. Strong diagnostic and problem-solving skills. Eager to learn new tools or technologies required for the project. Full professional proficiency in spoken and written English. Excellent communication, analytical, and development skills. Ability to work in and across teams. Preferred Qualifications: 5 years of professional experience in the Software Development field. Familiarity with Artificial Intelligence and Machine Learning concepts. Experience as an individual contributor in QA, automation or ML Ops for Artificial Intelligence and Machine Learning projects. Experience as a Python whitebox tester. Experience working with microservices and container orchestrated environments. Education: Bachelors degree in Computer Science or an equivalent technical field. Information Security: Information security is everyone s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Primary responsibility is to manage a high-volume collection portfolio by maintaining an acceptable payment pattern for each client identifying and resolving invoice discrepancies and maintaining a good relationship with our customers and other key stakeholders. Initiate contact with the Client to ensure the Client pays for services within the terms of the contract. Escalate risk to sales, management, outside counsel if delinquent. Support sales if the client dispute invoices or requires supporting documentation/ preparation of a statement. Essential Duties and Responsibilities : Start collections process through collections workflows, combining direct collection efforts via phone and email to the Client. Collections performance: responsible for collecting payment for assigned invoices, measured on success of invoices collected in each aging category, frequency of Client contact, cash collected and managing unapplied cash and credits with refunds / applications. Responsible for aged transactions documenting actions and touch points to meet target goals for receivable funds. Frequency of interaction with client on invoice status (payment dates / Payment promises / issue resolution / etc.) Touchpoint Cadence: responsible for maintaining contact with Internal and External stakeholders to resolve payment, measured on average of days since last contact by transaction utilizing Microsoft Word/Excel/PowerPoint and Outlook Identify Client issues early and escalate to management and sales. Provide recommendations for enforcing terms or preparing a payment plan directly with the Client. Coordinate with the Order Management teams to validate Clients outstanding balance or refund any overpayment coordinating with Cash Applications. Preparation of credit memos and accurate coding depending upon the nature of the credit. Provide reports at agreed frequency to management and Sales on all balances >$10K 60 days + delinquent. Meet and exceed all individual monthly and quarterly targets for assigned region/portfolio. Demonstrated ability to present updates to internal and external stakeholders as needed. On an as needed basis to support for any other ad- hoc projects / assignments. Required Qualifications: M.Com/MBA 7+ years of experience in in Collections in global environment. Preferred Qualifications: German, French or any other European language knowledge Advance Excel knowledge would be an added advantage. Experience in complex transitions in AR domain Education: Bachelor of Commerce (B.com) Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Associate Technical Support Engineer assists Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. The Engineer will typically work as part of a team with limited direction Essential Duties & Responsibilities Able to assess customer needs and set expectations Handle moderate to complex application guidance and level II customer support and resolution for assigned product list Responsible for handling a high volume of administrative cases Verify accuracy of business impact statement as provided by the customer Perform, with limited direction, problem verification by confirming customer’s environment, error messages, and symptoms of a problem Able to troubleshoot common problems Use testing tools for troubleshooting Research moderate cases using knowledge bases, documentation etc. Gather information to develop reproducible cases Prepare, recommend and implement solutions Mastery of creating case tracking details for use by team members for similar/future problem resolution Accountable for team and individual results Participate in internal projects and other work as directed Self-directed learning to expand expertise of Rocket Software products Contributes to training content, as necessary Act as the go-to Technical Support Engineer for Technical Support Technicians Assist other Support Engineers at different levels Write collateral at an appropriate level Contributes to training Experience & Qualifications: 2+ years of technical engineering support Preferred technical computer knowledge Bachelor of Science Degree preferred Available for some after hours, weekend and/or holiday work Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners. Rocket Software is looking for a dynamic Information Developer to join our vibrant, global content team. This contributor will bring creativity and enthusiasm for new technologies to our Rocket products. The ideal candidate enjoys working closely with team members from many disciplines and continually striving to improve the content experience of our products. Essential Duties and Responsibilities : Plans, organizes, and develops content that supports customer needs including in product and user content, reference guides, and release notes Participates in product grooming, planning, and development meetings Collaborates with product management, development, project managers, customer support, and users to plan, create, and update product content that supports the business strategy May participate in user research and evaluating the product interface from the user perspective Works with an editor and/or a content strategist as necessary May assist in developing blog posts, community articles, and white papers that contribute to customer success Maintains up to date knowledge on trends and best practices for developing software content Required Qualifications: Bachelor s degree in Technical Communication, Journalism, English, or another technical discipline 8+ years of experience working as an Information Developer Expertise in DITA and associated information development tools Comprehensive understanding of minimalism and structured authoring Understanding of software technologies and APIs Ability to quickly learn new tools and technologies Ability to think critically and propose content to address customer needs Self-motivated, detail-oriented team player with excellent time-management and organizational skills Fluent in spoken and written English Preferred Qualifications: Knowledge of and ability to work in a command line interface Knowledge of platforms, such as UNIX including Linux, IBM i, and IBM z Education: Bachelor s degree in Technical Communication, Journalism, English, or another technical discipline Information Security: Information security is everyone s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Associate Technical Support Engineer assists Rocket customers with questions and problems regarding the installation, setup, configuration, and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. The Engineer will typically work as part of a team with limited direction. Essential Duties & Responsibilities provide technical support on Rocket's CORBA products (Orbix, VisiBroker, OpenFusion JacORB and TAO) test software hotfixes/updates for customers work closely with Rocket Product Development in identifying defects work closely with Sales to provide technical assistance in customer meetings and on technical enquiries from customers experience with CORBA and similar client/server integration architectures experience with multiple OS/platforms (Windows, Linux, AIX, HP-UX, Solaris, Mainframe) experience with cloud, container, and virtual environments (AWS, Azure, Docker) familiarity with protocols such as TCP/IP, IIOP, SOAP, REST, and with troubleshooting connectivity/performance issues between clients and servers using network analysis tools (Wireshark, tcpdumps) proficiency in programming languages C++, Java, COBOL experience with security concepts (SSL/TLS) ability to provide on-call outside business hours Able to assess customer needs and set expectations Handle moderate to complex application guidance and level II customer support and resolution for assigned product list Responsible for handling a high volume of administrative cases Verify accuracy of business impact statement as provided by the customer Perform, with limited direction, problem verification by confirming customer’s environment, error messages, and symptoms of a problem Able to troubleshoot common problems Use testing tools for troubleshooting Research moderate cases using knowledge bases, documentation etc. Gather information to develop reproducible cases Prepare, recommend and implement solutions Mastery of creating case tracking details for use by team members for similar/future problem resolution Accountable for team and individual results Participate in internal projects and other work as directed Self-directed learning to expand expertise of Rocket Software products Contributes to training content, as necessary Act as the go-to Technical Support Engineer for Technical Support Technicians Assist other Support Engineers at different levels Write collateral at an appropriate level Contributes to training Experience & Qualifications: 2+ years of technical engineering support Preferred technical computer knowledge Bachelor of Science Degree preferred Available for some after hours, weekend and/or holiday work Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners. Rocket Software is looking for a dynamic Information Developer II to join our vibrant, global content team. Exhibiting a deep understanding of user and business goals, the ideal candidate crafts easy-to-use, effective content that contributes to customer success at every stage of the user journey. Essential Duties and Responsibilities : Develops product content for one or more software products Writes content that is focused on user goals and is accurate, complete, clear, concise, and grammatically correct Takes occasional guidance from the manager or team lead to write new content or update existing content Independently uses and resolves basic problems that occur while working with authoring tools (oXygen XML Editor, DITA), source control tools, and other job-related technology Identifies and recommends improvements to style guides and processes With support from a Project Lead or Senior Information Developer, delivers UI text, context-sensitive help, videos, guided tours, along with conventional help Exhibits an understanding of the products, industry, and business domain Works closely with an editor on content deliverables; uses assigned checklists to perform self-edits Tests all content in an installed, pre-release version of the products. Required Qualifications: Bachelor’s degree in Technical Communication, Journalism, English, or a technical discipline 2+ years of experience in working as an Information Developer Fluency in plain English, minimalism, and structured authoring Working knowledge of Japanese (speaking and basic reading) is preferred. Ability to quickly learn new tools and technologies Passion for enhancing the product experience Self-motivated, detail-oriented team-player with excellent time-management and organizational skills Proven ability to meet strict deadlines, prioritize work, and manage multiple assignments Ability to think critically about the user journey and develop appropriate content Preferred Qualifications: Experience with DITA and HTML Knowledge of JSON, JavaScript, Markdown, or CSS Knowledge of video creation and graphic creation Knowledge of and ability to work in command line environments Knowledge of platforms, such as UNIX including Linux, IBM i, and IBM z Education: Bachelor’s degree in Technical Communication, Journalism, English, or a technical discipline 2+ years of experience in working as an Information Developer Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Job Overview: The Software Engineer-II designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related tools. Determines software’s compatibility with hardware and/or influences software's design in relation to hardware. Essential Duties and Responsibilities : Understand end-user requirements. Write commercial/enterprise-grade software. Provide input on designs for software enhancements and new products. Ability to identify the presence of code problems & bring to attention to senior engineers for resolution. Basic level of Mainframe Assembler / COBOL / C knowledge Ability to debug and fix Mainframe programs Document and communicate on technical topics without direction. Seek to shadow other Engineers; working to debug customer issues. Work under limited direction of a manager and/or team lead to implement software enhancements, correct defects, and/or create new products. Understand hardware and software systems. Proficient at programming while working in a team. Works well in a team. Team-oriented, collaborative, accountable, dependable. Self-directed learning of the application subject matter Exercises curiosity Required Qualifications: Minimum of 2-5 years of software engineering experience Proven track record of software development in the real world Proficient in one or more programming languages Preferred Qualifications: Can-do attitude Curious and asks "why" Education: Bachelor's degree or equivalent. Travel Requirements: 0 - 10% Job Family Group: Engineering Job Family: Software & Quality Assurance Engineering Job Profile Name: Software Engineer P2 Employee Type: Individual Contributor Job Level: P2 (Developing) Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Software Engineer-II designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related tools. Determines software’s compatibility with hardware and/or influences software's design in relation to hardware. Position Reports to: Manager, Software Engineering Job Overview: The Software Engineer-II designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. Develops software tools including operating systems, compilers, routers, networks, utilities, databases, and Internet-related tools. Determines software’s compatibility with hardware and/or influences software's design in relation to hardware. Essential Duties and Responsibilities : Work Experience: 2to 5 Year. Candidate must have Mainframe Assembler Programming and C experience preferably in a software vendor environment. Understanding of z/OS TSO/E REXX. knowledge of z/OS UNIX System Services. Web Development experience. knowledge of IBM z/OS; experience using ISPF, SDSF, JCL and SMP/e. Understanding of z/OS system level diagnostics, problem determination and debugging with experience in the use of z/OS console commands, IPCS and XDC. Strong English communication skills. Exercises curiosity Required Qualifications: Minimum of 2+ years of software engineering experience Proven track record of software development in the real world Proficient in one or more programming languages Preferred Qualifications: Can-do attitude Curious and asks "why" Education: Bachelor's degree or equivalent. Travel Requirements: 0 - 10% Job Family Group: Engineering Job Family: Software & Quality Assurance Engineering Job Profile Name: Software Engineer P2 Employee Type: Individual Contributor Job Level: P2 (Developing) Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Software Engineer in Test-III (SDET) keeps a keen eye on customer commitments and work collaboratively with engineering counterparts to meet customer commitments. The position must build productive working relationships and collaborate with cross-functional teams to meet customer quality specifications. The position is responsible for the design, implementation, and documentation of code automation. Works on problem analysis and exercises judgment based on situations and data. Productive relationships with senior internal and external contacts in their own area of expertise. Leads the activities to closure independently and takes the necessary help/steps to complete. Job Overview: The Software Engineer in Test-III (SDET) keeps a keen eye on customer commitments and work collaboratively with engineering counterparts to meet customer commitments. The position must build productive working relationships and collaborate with cross-functional teams to meet customer quality specifications. The position is responsible for the design, implementation, and documentation of code automation. Works on problem analysis and exercises judgment based on situations and data. Productive relationships with senior internal and external contacts in their own area of expertise. Leads the activities to closure independently and takes the necessary help/steps to complete. Essential Duties and Responsibilities : Validates multiple software products using systematic tests to develop, apply, and maintain quality standards for company products while working in an agile team Develops, modifies, and executes complete test plans based on design specifications Observes and records defects in software products using systematic tests to apply and maintain quality standards for company products Works closely with development teams to improve product quality and development methodologies related to quality engineering Uses product knowledge and insight to design and execute exploratory testing Applies knowledge and application of best practices in the achievement of QA goals Can communicate within a team environment, consulting with development engineers in resolution of complex problems Ensures quality integration into all aspects of software development, data acquisition, and processing Automates and improves existing tests and converts new tests to automated suites Creates complete test plans based on design specifications and strategies Updates and creates test cases to support correction of customer reported issues Participates with the development team in feature and test design during team-based development meetings Identifies test case candidates for automation. Designs and develops automated test case Execute existing test cases; conduct Test Case reviews Maintains documentation and reports status of test results, independently develop test plans for relatively complex features Has the ability to prove coverage analysis and proactively adjust testing to improve test coverage Observes and records defects in software products through the use of systematic tests to apply and maintain quality standards for company products Ability to communicate within a team environment, working with development engineers in resolution of a simple problem Mentors others; mentors junior SDET's Recommend processes and procedures for continual improvement Required Qualifications: 5+ years of experience working on software quality Experience in Design using good Object-Oriented programming practices and Design Patterns Has an advanced understanding of QA methodologies. Min 2-3 years of work experience in manual and automated software testing. Demonstrated competence in automation using scripting or other languages Experience with problem tracking systems and test case management systems Preferred Qualifications: Quality certifications like ASQ a plus Education: Bachelor’s degree in Computer Science, IS Engineering, or related technical discipline; advance degree preferred Travel Requirements: 0-10% Job Family Group: Engineering Job Family: Software & Quality Assurance Engineering Job Profile Name: Software Engineer in Test III Employee Type: Individual Contributor Job Level: P3 (Career) Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: As a Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communication systems to perform as the highest level. You will implement equipment installation plans based on specifications, maintain each component of the network and troubleshoot issues. You are responsible for monitoring and maintaining Rocket Software’s corporate network and voice components, assessing the functionality of the network routers, switches and related equipment ensuring all network and voice equipment is maintained to corporate and industry standard best practices. You will participate on teams to design and deliver complex network infrastructure and mentor junior team members. Essential Duties and Responsibilities : Maintain and monitor network infrastructure for availability and performance. Evaluate new networking technologies and strategies. Participate in project planning and delivery activities. Work on multiple projects and work streams concurrently and deliver projects on time and on budget. Participate in roadmap and architecture planning activities. Respond to network and/or voice related incidents, troubleshoot and assess and provide remediation plans. Work network related incident and trouble tickets, and on-call rotation. Maintain network and voice standard operating procedures, diagrams, and maintenance plans. Collaborate with third-party support and service vendors to ensure the network stays operational. Required Qualifications: 2-5 years of experience in traditional WAN and LAN using Cisco products (routing, switching, wireless) and protocols (such as HSRP, VPC, Port-channels, Spanning Tree, VTP). 2-5 years of experience with routing protocol (BGP, OSPF, EIGRP), QoS and traffic shaping. 2-5 years with SD-WAN technologies. 2-5 years in a complex, distributed and multi-OS environment with overlapping technologies. 2-5 years experience with Palo Alto firewalls, Panorama, and GlobalProtect VPN client. AWS, Azure or other cloud infrastructure experience. Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity. Excellent interpersonal skills. Thorough understanding of troubleshooting complex systems and services from client through network/connectivity and server/storage. Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability and motivation to mentor staff members and share knowledge. Effective written and verbal communication skills. Desire and ability to document configurations in support of a larger team. Experience with monitoring software such as Nagios or other network monitoring products. Experience with Cisco ACI (Application Centric infrastructure) technologies and Nexus 9K Experience with TACACS and Cisco ISE. Preferred Qualifications: 3+ years of experience in load balancing technologies particularly F5 products, IPAM and Visio. Bachelor’s degree in the IT field or professional certifications from Cisco, Palo Alto, and F5. Travel Requirements: Minimal <5% Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less