345 Reviews in RMV Forgings
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Jennifer Pelletier
If I could leave 0 stars I would. I had the most terrible experience with this branch. I went once and waited in line for half an hour to have them tell me I had the wrong paperwork and needed to contact my insurance company. I contact my …
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Madison Campbell
6 hours and still waiting. My husband bought me a new. I have a new number. Can't access my account and the RMV, is " unable to verify me". Should not take a WHOLE day to update my own account. Most of us are regular working people and don't have time to sit around on the phone all day. Get it together.
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Joe B
Your phone line is hilarious, you just get redirected 50 times until you get sick of it and hang up. There's no actual people to answer the phones. I mean, I know this is the registry of motor vehicles and you're supposed to make people …
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934D
First time I went the system wasn't working and they couldn't read social security cards. Second time I went they opened at 8:40 instead of 8:00 on a week day. Why have official hours if you're not gonna follow them? If I could rate this place with 0 stars I would.
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Mikhail Sergeychik
It was really easy today... was so many people, but line goes very fast..
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Kanishke Gamagedara
Get an appointment online before you go there. It took me just 5 minutes (I am not exaggerating) to renew my license. Scanned the QR code at the entrance, and my number was called even before I got to the seating area. People here were nice and helpful too.
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Angela O'Brien
Worst.Place.Ever. If you’re able to go to another one, then do it. This place is absolutely horrible. Horrible customer service, horrible people in general. No one is happy that works here and they take their frustration out on customers. …
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Stephanie laPierre
Horrible service. Not only do I have to sit on the phone and wait for 3 hours to talk to a human being, I have also had multiple representatives telling me misinformation from the start. One example, for instance, one rep told me I can …
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Taylor Courtney (BMLG)
I have been trying to get my TN license re-instated with the Massachusetts RMV for over a year now. I paid a $35 ticket back in 2017 and have a receipt to prove it, but they're claiming they don't have any record of it on their end. I …
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Jill Krause
This is not specific to Springfield but the entire RMV as an agency. My son and I have both been trying to call to reinstate his license after a 3-month suspension for speeding. He took the classes and paid the fine but the website is not …