We are seeking a reliable and friendly Phone Customer Service Representative to join our growing team. In this role, you will be responsible for answering incoming calls and assisting clients with scheduling appointments for our services. You will be fully trained on how to use our internal software systems. Key Responsibilities: Answer inbound phone calls professionally and promptly Assist callers in setting up appointments Enter appointment details accurately in the scheduling system Provide clear and helpful communication to clients Follow standard procedures and call scripts as needed Requirements: Excellent spoken English communication skills Must be a graduate Experience in medical billing or scheduling is a plus Prior customer service experience is required Availability to work 5:30 PM – 9:30 PM EST, Monday to Friday Comfortable using basic computer tools (training will be provided) Immediate joiners only (within 1 day) Police verification is mandatory before joining Strictly work from office — no remote option Please do NOT apply if you cannot meet all the above requirements.
Are you passionate about AI and automation? Do you have the technical chops and the marketing mindset to build something innovative from the ground up? We're looking for a skilled partner to collaborate on an exciting AI-powered search platform using Lovable.ai and a stack of cutting-edge tools. What We're Building A next-gen AI-powered search website with a strong SEO foundation and automated marketing systems — scalable, smart, and built using no-code/low-code tools like Make.com . You’ll play a key role in both development and go-to-market strategy. Who We’re Looking For A technical-marketing hybrid with a hands-on approach, someone who thrives in startups or fast-paced creative environments. Someone with the mindset of a builder, a doer, and an innovator . Technical Skills You Should Have Strong background in AI/ML implementation Experience with full-stack development (React, Next.js, Node.js, or similar) Ability to build SEO-optimized websites with AI-enhanced search Hands-on with Make.com (formerly Integromat) and automation tools Familiarity with no-code/low-code platforms Marketing Skills You Should Bring Digital marketing experience with Google Ads (setup, A/B testing, optimization) Understanding of SEO best practices Ability to design and execute automated marketing funnels Familiar with tools like Lovable.ai , Jasper, SurferSEO, Semrush, Google Analytics, etc. Ideal Candidate Traits Innovative thinker with a problem-solving mindset Comfortable using AI tools and experimenting with new tech Prior experience scaling digital products or startups Entrepreneurial spirit — you think in terms of growth, value, and outcomes
About the Role We’re looking for a friendly, confident phone professional to call beauty parlour/salon leads and book appointments. You’ll engage prospects, answer basic service questions, handle objections, and schedule confirmed slots—while keeping everything organized in our CRM. Key Responsibilities Call and follow up with warm/cold leads to book salon appointments Qualify prospects, understand needs, and position services clearly Handle objections politely; reschedule/cancel when needed Send confirmations and reminders; improve show-up rate Update CRM/dialer notes accurately; maintain daily call/booking reports Hit weekly KPIs (contact rate, booking rate, show rate, attendance) Must-Have Requirements 2+ years working with US customers/market Prior calling experience (appointment setting / sales / customer service) Availability 4 Hours every day including weekends (Sat and Sun), 1:30 AM to 5:30 AM Excellent spoken English, clear and friendly phone presence Organized, detail-oriented, and comfortable with scheduling tools/CRMs Reliable WFH setup: stable internet and quiet space. Immediate joiner Candidate must be from Kolkata or a nearby state and can visit the office when needed.
Location: Office-based at Salt Lake Sector 5 Shift Timing: 9:00 AM – 9:00 PM Working Days: Monday to Friday Salary 18,000 - 25,000 Per month Must Speak Fluent English Job Responsibilities: Handle incoming WhatsApp inquiries from customers in a professional and timely manner Provide accurate information about our products and services Answer customer questions and resolve basic queries Schedule and book appointments for the sales team Maintain proper records of customer interactions and follow up when required Requirements: Excellent communication skills Professional attitude and customer-friendly approach Ability to multitask and manage high volumes of inquiries Must be available to work from the office Prior experience in customer service or sales support is a plus