Rezoni

8 Job openings at Rezoni
Customer Support Executive (CSE) Bengaluru, Karnataka 1 years INR 0.18 - 0.28 Lacs P.A. Remote Full Time

Rezoni is one of India’s fastest-growing tech accessory startups, building cutting-edge products in the consumer electronics and mobile accessories space. We’re a D2C brand trusted by lakhs of customers across India. Website: www.rezoni.com Instagram: @shoprezoni We’re hiring a Customer Support Executive to join our team and manage customer communication across email, WhatsApp, live chat , and calls . The role involves resolving queries related to orders, deliveries, and returns, and writing clear, professional responses that reflect the brand’s tone. Responsibilities: Respond to customer queries via email, WhatsApp, chat , and phone calls Resolve issues related to delivery, returns, or product-related queries Write clear, well-structured, and polite messages and emails Speak with customers when required to ensure faster resolution Coordinate with internal teams where necessary Requirements: Excellent communication skills in both Hindi and English (written + spoken) Ability to draft professional emails and customer responses Previous experience in D2C or e-commerce customer support is preferred Familiarity with logistics tools like Shiprocket , Shipway , and NDR follow-up systems is a strong advantage We’re looking for someone who’s quick, clear, and dependable — someone who can take full ownership of customer queries and get things resolved without back and forth. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Work from home Supplemental Pay: Performance bonus Yearly bonus Experience: Customer support: 1 year (Required) Work Location: Remote Speak with the employer +91 9650836836

Operations Executive Lajpat Nagar 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Website : www.rezoni.com Instagram : @shoprezoni Rezoni is one of India’s fastest-growing D2C tech accessory startups, known for trend-setting phone cases and high-quality tech gear. We’re a young, dynamic team building a brand that customers love and trust. We’re looking for an Operations Executive to join our ground operations team—someone who thrives in a fast-paced environment, enjoys hands-on work, and is excited to grow with a rising brand. What You’ll Do: Assist in daily order processing on Shopify Coordinate with the in-house printing team to prepare custom orders Operate UV printing machinery (training will be provided) Print shipping labels and manage dispatch through courier platforms Help organize and sort orders for packing Work closely with the packing and logistics teams for smooth fulfilment Keep track of workflows and flag any operational issues proactively What We’re Looking For: Minimum bachelor’s degree or diploma Basic to intermediate computer skills (must know how to work on a PC) Comfortable using online tools and basic software (browser, printing, etc.) Agile, disciplined, and calm under pressure Strong sense of responsibility and attention to detail A team player with a go-getter attitude If you’re someone who wants to be part of something exciting, and can keep up with a fast-moving team— we’d love to meet you. Employer Information: Geetha +91 7829912821 Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Lajpat Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Operations Executive Lajpat Nagar, Delhi, Delhi 0 years INR 0.15 - 0.25 Lacs P.A. On-site Full Time

Website : www.rezoni.com Instagram : @shoprezoni Rezoni is one of India’s fastest-growing D2C tech accessory startups, known for trend-setting phone cases and high-quality tech gear. We’re a young, dynamic team building a brand that customers love and trust. We’re looking for an Operations Executive to join our ground operations team—someone who thrives in a fast-paced environment, enjoys hands-on work, and is excited to grow with a rising brand. What You’ll Do: Assist in daily order processing on Shopify Coordinate with the in-house printing team to prepare custom orders Operate UV printing machinery (training will be provided) Print shipping labels and manage dispatch through courier platforms Help organize and sort orders for packing Work closely with the packing and logistics teams for smooth fulfilment Keep track of workflows and flag any operational issues proactively What We’re Looking For: Minimum bachelor’s degree or diploma Basic to intermediate computer skills (must know how to work on a PC) Comfortable using online tools and basic software (browser, printing, etc.) Agile, disciplined, and calm under pressure Strong sense of responsibility and attention to detail A team player with a go-getter attitude If you’re someone who wants to be part of something exciting, and can keep up with a fast-moving team— we’d love to meet you. Employer Information: Geetha +91 7829912821 Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Lajpat Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Telesales Executive Mumbai, Maharashtra 2 years INR 2.4 - 4.8 Lacs P.A. Remote Full Time

About Us : Rezoni is India’s fastest-growing D2C tech accessory startup, known for its stylish and innovative phone cases loved by thousands of customers. https://www.rezoni.com/ Role Overview : We are hiring a Telesales Executive to call customers who have abandoned their carts or haven’t completed their purchases. Your job will be to convert these leads by: Explaining the product and addressing customer queries. Offering discounts or incentives to close sales. Understanding customer needs and resolving concerns quickly. Key Requirements : Experience : Minimum 2 years in telesales (mandatory). Language : Excellent spoken Hindi and English. Skills : Strong communication and persuasion, ability to engage customers in the first few seconds. Work Setup : Work from home. What We Offer : Fixed pay: ₹20,000–₹40,000/month. Commission on every sale generated. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Work from home Education: Bachelor's (Required) Experience: total work: 2 years (Required) Language: Hindi (Required) English (Required) Work Location: Remote Speak with the employer +91 7829912821

Telesales Executive Mumbai 2 years INR 2.4 - 4.8 Lacs P.A. Remote Full Time

About Us : Rezoni is India’s fastest-growing D2C tech accessory startup, known for its stylish and innovative phone cases loved by thousands of customers. https://www.rezoni.com/ Role Overview : We are hiring a Telesales Executive to call customers who have abandoned their carts or haven’t completed their purchases. Your job will be to convert these leads by: Explaining the product and addressing customer queries. Offering discounts or incentives to close sales. Understanding customer needs and resolving concerns quickly. Key Requirements : Experience : Minimum 2 years in telesales (mandatory). Language : Excellent spoken Hindi and English. Skills : Strong communication and persuasion, ability to engage customers in the first few seconds. Work Setup : Work from home. What We Offer : Fixed pay: ₹20,000–₹40,000/month. Commission on every sale generated. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Work from home Education: Bachelor's (Required) Experience: total work: 2 years (Required) Language: Hindi (Required) English (Required) Work Location: Remote Speak with the employer +91 7829912821

Customer Support Executive (CSE) lajpat nagar, delhi, delhi 2 years INR 2.64 - 4.32 Lacs P.A. On-site Full Time

About Us: Rezoni is one of India’s fastest-growing tech accessory startups, known for stylish and protective phone cases loved by thousands across the country. We’re a design-first, customer-obsessed brand dedicated to providing high-quality products and a world-class customer experience. Website : www.rezoni.com Instagram : @shoprezoni About the Role: We are looking for a Customer Support Executive who can confidently handle customer queries through email, chat, and occasional phone calls . The ideal candidate will have a strong background in e-commerce support and is skilled in resolving issues related to orders, returns, refunds, and product-related queries. Key Responsibilities: Respond to customer queries via email, live chat, and calls , with a primary focus on written communication. Handle concerns related to orders, returns, refunds, exchanges , and product information . Maintain accurate records of customer interactions and follow up promptly when needed. Collaborate with internal teams to ensure timely issue resolution. Uphold a high standard of professionalism and empathy in every customer interaction. Requirements: Minimum 1–2 years of experience in customer support, preferably with an e-commerce platform or product-based brand . Strong command over email and chat support tools and etiquette. Confident in handling calls , though this is a secondary channel. Excellent communication skills in English and Hindi . Experience with platforms like Shopify , Shiprocket , or Shipway is a significant advantage. Ability to multitask , prioritize, and perform under pressure in a fast-paced environment. Preferred Skills: Familiarity with order management systems , logistics platforms, and customer ticketing tools. Quick learner with a solution-oriented mindset and a high sense of ownership. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹36,000.00 per month Education: Bachelor's (Required) Experience: Customer service: 2 years (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7829912821

Customer Support Executive (CSE) lajpat nagar 1 years INR 2.64 - 4.32 Lacs P.A. On-site Full Time

About Us: Rezoni is one of India’s fastest-growing tech accessory startups, known for stylish and protective phone cases loved by thousands across the country. We’re a design-first, customer-obsessed brand dedicated to providing high-quality products and a world-class customer experience. Website : www.rezoni.com Instagram : @shoprezoni About the Role: We are looking for a Customer Support Executive who can confidently handle customer queries through email, chat, and occasional phone calls . The ideal candidate will have a strong background in e-commerce support and is skilled in resolving issues related to orders, returns, refunds, and product-related queries. Key Responsibilities: Respond to customer queries via email, live chat, and calls , with a primary focus on written communication. Handle concerns related to orders, returns, refunds, exchanges , and product information . Maintain accurate records of customer interactions and follow up promptly when needed. Collaborate with internal teams to ensure timely issue resolution. Uphold a high standard of professionalism and empathy in every customer interaction. Requirements: Minimum 1–2 years of experience in customer support, preferably with an e-commerce platform or product-based brand . Strong command over email and chat support tools and etiquette. Confident in handling calls , though this is a secondary channel. Excellent communication skills in English and Hindi . Experience with platforms like Shopify , Shiprocket , or Shipway is a significant advantage. Ability to multitask , prioritize, and perform under pressure in a fast-paced environment. Preferred Skills: Familiarity with order management systems , logistics platforms, and customer ticketing tools. Quick learner with a solution-oriented mindset and a high sense of ownership. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹36,000.00 per month Education: Bachelor's (Required) Experience: Customer service: 2 years (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7829912821

Operations Executive lajpat nagar, delhi, delhi 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Job Description Website: www.rezoni.com Instagram: @shoprezoni Rezoni is one of India’s fastest-growing D2C tech accessory brands , known for our phone covers and high-quality tech gear . We are a young, dynamic team, building a brand that customers love and trust . We’re looking for an Operations Executive to join our ground team — someone who enjoys hands-on work and is ready to grow with a rising brand . What You’ll Do Process daily orders on Shopify/ our website Print shipping labels using logistics platforms like Shiprocket and Shipway Check and manage inventory , keeping counts updated in real time Quality check new stock and products before dispatching to customers Coordinate with the packing team or help with packing whenever needed Operate UV printing machines (training will be provided) Make sure the correct products are sent to the customers Work-from-office role , overtime available What We’re Looking For Minimum Bachelor’s degree or diploma Basic computer skills — must know how to use a PC and Microsoft Excel Responsible and good with details Team player with a positive attitude If you love being part of something exciting and fast-paced , we’d love to meet you . Employer Information: Ritvik Bansal +91 9650836836 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person