3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Managed Services Cross Technology Engineer (L3) at NTT DATA, your role involves proactively identifying and resolving technical incidents and problems for clients. You will maintain a high level of service by pre-emptively resolving incidents, conducting product reviews, implementing operational improvements, and ensuring quality assurance to meet service level agreement (SLA) conditions without any misses. Additionally, you will handle complex tickets, perform advanced tasks, offer resolutions for a variety of complex problems, and provide guidance to junior team members. Key Responsibilities: - Demonstrate troubleshooting skills for complex issues - Develop and implement backup and re...

Posted 2 weeks ago

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Open Shift Admin NTT DATA

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Managed Services Cross Technology Engineer (L3) at NTT DATA, you will play a crucial role in providing top-tier service to our clients by proactively identifying and resolving technical incidents and problems. Your expertise will be pivotal in maintaining a high level of service through pre-emptive incident resolution, product reviews, operational improvements, and quality assurance practices. Your primary objective will be to ensure that service level agreements (SLAs) are consistently met without any misses. You will handle tickets of high complexity, tackle advanced tasks, and provide solutions to a diverse range of complex technical issues. Your role will involve utilizing your judg...

Posted 2 months ago

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