Reservation Executive

0 years

1 - 2 Lacs

Posted:15 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Manage incoming reservation requests via phone, email, or online platforms.
  • Process reservation modifications and cancellations in a timely manner.
  • Ensure accuracy of reservations details and customer information.
  • Coordinate with other departments to fulfill specific customer requests.
  • Provide exceptional customer service and resolve any booking issues promptly.
  • Maintain detailed records of reservations and customer communications.
  • Assist in the preparation of daily, weekly, and monthly reservation reports.
  • Upsell additional services and packages where appropriate.
  • Stay updated with the latest information about services, pricing, and promotions.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid time off
  • Provident Fund

Work Location: In person

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Heritage Madurai

Hospitality

Madurai

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