Relationship Manager-New Car & Used Car

Job Description

Job Requirements Role/Job Title: Relationship Manager-New Car & Used Car Business: Retail Banking Function/ Department: Rural Banking Roles & Responsibilities Responsible for acquiring new customers for Dealership business with a detail understanding of Credit assessment, providing end to end solutions to clientsEstablish closely connect with the existing customers through mailers and phone calls, share insights on the fluctuations in interest rates and various product offeringsEmpanelment of new Dealers, DSA and DST in the marketGenerate new sales leads for Dealership business customers through referrals from existing clients & promotional activitiesCross SellConduct policy training for internal team membersProactively resolve customer queriesAggregate knowledge of competitor products, best practices in the marketResponsible for tracking channels and team for quality sourcing and healthy portfolio. monitoring initial MOBs.Team recruitment & training them about various products/processesGeographical scoping of potential markets.Managing relationship with DSA, DDSA and DSE.Aggregate knowledge of competitor products, best practices in the market and share the same to product team on timely basis. Secondary Responsibilities Evaluate the growth strategy based on competitor analysis and feedback from different channels/customersRecommend process changes in order to improve service efficiency and quality across the branch network Demonstrated ability in sales planning and conceptualize promotions and marketing initiatives Education Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience 5 to 10 years of relevant experience