Relationship Manager - Employee Banking

• Creates and conducts proposal presentations for the portfolio assigned.

Strategy
• Meet the business objectives initiated by the respective country Retail Clients business • Customer focus need-based selling • Deepen customer relationship and maximize penetration • Fullfills corporate employees’ banking needs including payroll and other retail products.

Business
• Achieve personal sales target • Segment focus, customer focus needs-based selling • Actively reducing Non- funding, Sales Error and Increase the Premium Sourcing. • Job requires generating referrals / cross-selling other products of the bank, such as investments, insurance, mortgages, credit cards ,personal loans etc All relevant internal and external certification to be completed prior to referring / selling wealth products. • Help Drive the Employee Banking one bank agenda

Processes

• Operational quality - Errors free customer application & documentation

Risk Management
• Conduct CDD, MLP & TCF diligently • Zero tolerance – Fraud, Mis-selling • Attend training, acquire knowledge and apply to job function

Governance
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• Direct Sales – Corporate Salary account

• Prospecting

• Must be a graduate. MBA’s will be preferred.

• Do the right thing: Be brave, be the change; Think client; Live with integrity
• Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures
• Better together: See more in others; How can I help? Build for the long term
  

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter , we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.