Profile: Relationship Manager
Experience:
2-5 years of experience in sales, business development or client relationship roles Prior experience in coworking, managed office spaces, commercial real estate or B2B services is preferred Proven track record of meeting or exceeding monthly and quarterly targets Experience handling corporate clients, startups and SMEs Roles:
Generate and manage leads for coworking spaces, private cabins and managed office solutions Conduct site visits and present workspace offerings to prospective clients Understand client requirements and recommend suitable workspace solutions Negotiate pricing and terms, and close deals to achieve assigned revenue targets Build and maintain long-term relationships with existing clients to ensure retention and renewals Identify upselling and cross-selling opportunities among existing members Follow up on inquiries received through calls, emails, walk-ins, referrals and digital channels Coordinate with the operations and accounts teams for onboarding, agreements and billing Maintain accurate records of leads, follow-ups and closures in the CRM Report daily and weekly sales progress to the Team Leader Track market trends, competitor pricing and new opportunities in the Malad and Western Suburbs micro-market Handle client queries and complaints and ensure timely resolution Qualification:
Bachelor’s degree in any discipline (BBA, B.Com or BMS preferred) MBA in Marketing or Sales is an added advantage Good command of English, Hindi and Marathi
