Department: Facilities Management / Administration
Designation: Regional Facility Manager
Location: Tamil Nadu Region
Reporting To: Head – Facilities / National Facility Manager
Experience: 8–12 Years
Employment Type: Full-Time
1. Job Purpose
To oversee and manage end-to-end facility management operations across multiple locations in the Tamil Nadu region, ensuring operational efficiency, statutory compliance, cost optimization, service quality, infrastructure upkeep, and customer satisfaction.
The Regional Facility Manager will be responsible for leading facility teams, managing service partners, implementing operational standards, and ensuring safe, reliable, and efficient facility operations across all assigned locations.
2. Key Roles and Responsibilities
A. Regional Facility Operations
- Manage day-to-day facility management operations across all assigned locations in Tamil Nadu.
- Ensure effective management of housekeeping, security, technical maintenance, landscaping, pest control, and other facility services.
- Conduct regular site inspections and operational audits.
- Ensure facilities are maintained in accordance with organizational standards and SLAs.
- Develop and implement standard operating procedures (SOPs).
B. Engineering and Maintenance
- Oversee preventive and corrective maintenance of electrical, HVAC, plumbing, DG sets, lifts, fire safety systems, and other infrastructure.
- Ensure uninterrupted operation of critical equipment and utilities.
- Monitor equipment performance and maintenance schedules.
- Coordinate breakdown maintenance and ensure timely resolution of technical issues.
- Maintain asset registers and equipment maintenance records.
C. Vendor and Contract Management
- Manage facility management vendors and service providers across the region.
- Monitor vendor performance against agreed SLAs and KPIs.
- Conduct periodic vendor reviews and performance assessments.
- Ensure proper deployment of manpower and adherence to contractual obligations.
- Identify opportunities for vendor consolidation and cost optimization.
D. Budgeting and Cost Control
- Prepare and manage regional facility management budgets.
- Monitor monthly operating expenses and utility consumption.
- Implement cost-saving initiatives without compromising service quality.
- Review vendor invoices and validate service delivery.
- Track budget versus actual expenditure.
E. Statutory Compliance and Safety
- Ensure compliance with applicable statutory requirements, including:
- Fire and life safety regulations.
- Electrical safety requirements.
- Lift and DG-related statutory requirements.
- Building and local authority approvals.
- Applicable labour laws and contractor compliance.
- Environmental and waste management regulations.
- Coordinate statutory inspections, renewals, and audits.
- Ensure implementation of EHS policies and emergency response procedures.
- Conduct fire drills and safety awareness programmes.
F. Team Management
- Lead and supervise facility managers, engineers, supervisors, and outsourced manpower.
- Define responsibilities and performance expectations.
- Conduct periodic performance reviews and training programmes.
- Build a service-oriented and accountable regional facility team.
- Ensure adequate manpower deployment across all locations.
G. MIS and Reporting
- Prepare and submit monthly regional facility performance reports.
- Track KPIs, including:
- Facility operational uptime.
- Maintenance closure and response time.
- Housekeeping and security performance.
- Utility consumption and cost.
- Vendor SLA compliance.
- Statutory compliance status.
- Customer satisfaction.
- Present operational updates and improvement plans to senior management.
3. Key Performance Indicators (KPIs)
- Achievement of regional facility operational targets.
- Compliance with approved budgets and cost-saving targets.
- Preventive maintenance schedule compliance.
- Reduction in equipment breakdowns and downtime.
- Vendor SLA and KPI performance.
- Statutory and safety compliance.
- Customer and internal stakeholder satisfaction.
- Timely closure of facility-related complaints.
- Successful completion of facility audits.
- Manpower productivity and operational efficiency.
4. Educational Qualification
- Bachelor's Degree in Mechanical / Electrical / Civil Engineering.
- Diploma in Engineering with relevant extensive experience may also be considered.
- Additional certification in Facility Management, Project Management, or Safety Management will be an advantage.
5. Experience and Skills
- 8–12 years of experience in Facility Management / Administration / Engineering Operations.
- Minimum 3–5 years of experience in managing multiple facilities or regional operations.
- Experience in managing large-scale commercial, corporate, industrial, or institutional facilities.
- Strong knowledge of MEP systems, HVAC, electrical infrastructure, fire safety, and building maintenance.
- Experience in vendor management, budgeting, contract management, and statutory compliance.
- Strong leadership, communication, negotiation, and problem-solving skills.
- Proficiency in MS Excel, PowerPoint, MIS reporting, and CAFM / CMMS systems.
6. Regional Coverage
Responsible for managing facilities across assigned locations in Tamil Nadu, including:
- Chennai
- Coimbatore
- Madurai
- Trichy
- Salem
- Tirunelveli
- Erode
- Vellore
- Hosur
- Other assigned locations in Tamil Nadu.
7. Key Competencies
- Strategic and operational leadership.
- Multi-location facility management.
- Cost control and financial management.
- Vendor and stakeholder management.
- Technical and engineering expertise.
- Statutory compliance and risk management.
- Team building and people management.
- Customer service orientation.
- Decision-making and crisis management.
Overall Accountability: Ensure seamless facility operations across the Tamil Nadu region through effective people management, vendor governance, infrastructure maintenance, statutory compliance, and continuous improvement while achieving organizational service quality and financial objectives.
Pay: From ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
